I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

Becky from Glenmont, Albany New York was just amazing ! She walked me through everything and I…read moregot my new storage unit in a few short minutes. My only problem was I haven't rented a storage unit in a long time come to find out there are a lot of fees that you don't find out until you get ready to pay You have an administration fee for the unit which includes a new lock with a new key chain for $25.00 you do get to keep the lock when you're done with the unit also on top of the rental fee each month you are charged $15.00 each month unless you have insurance to cover it. Just a little heads up all the storage places should explain this on their website. Thanks Miss Becky have an awesome weekend!

From the owner: A-Verdi Self Storage in Clay offers a range of climate-controlled and drive-up access storage…read moreunits. The facility provides video surveillance, secure gated entry, and ground-floor units for easy loading. Conveniently located on Henry Clay Blvd, it serves Clay, Cicero, Liverpool, and North Syracuse. With a focus on security and excellent customer service, A-Verdi Self Storage Clay is your ideal solution for personal and business storage needs.

Very happy with A-verti storage. Very professional people, informative staff. Starting with Gabby…read moreand Jason, answered my questions,helpful with deciding what storage I needed. Then with Melissa in utica I believe with info and setting up delivery, answered all my calls and texts, thank you. Then with the Very impressive delivery by Joe Crocker. Not just a simple back straight in and drop, maneuvered that 40 ft container like nothing, very impressive, dropped right where I needed it, then followed up by Christine, confirming all went well. Thank you everyone, hats off to all of you

A-Verdi always delivers with fantastic service and provides all the storage needs for my company…read more Jason and team are always a pleasure to work with!

I went to rent an enclosed U-haul trailer here and scheduled it for 4pm. I mistakenly thought it…read morewas for 5pm so that is when I showed up. When I arrived I waited for the employee to get off the phone for a minute or two, and told her I was here to get my trailer. She said I was an hour late and that they had cancelled my reservation for a no call no show. She also told me that they don't rent u-haul trailers after 5pm. So even though there were probably 5 trailers in the parking lot, I had to go and re-rent from a different location and leave the next day. I think at the very least she could have called to verify that I wasn't coming? They had my phone number right there. I'd recommend going to a different location for your rental.

They recently switched ownership. They are still very nice and it's close to my house and easy…read moreaccess, even though the price is a little higher.

My husband and I only needed a storage unit for a week while we were waiting for our house to close…read moreescrow. They said that they have a one month minimum so we paid for a full month, but a few days after we moved out of our unit they called to find out if we had left so that they could re-rent our unit. So they basically got paid double for the same unit and would not credit us when they re-rented our unit. Very shady business practices. Go someplace else.

Stopped in to see about pricing for a unit. Met with Carie who was very helpful and professional…read more If you need storage I definitely recommend stopping in. Ask for Carie. She's the best.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

The good: Woman at the front desk was very helpful and kind. She could see I was losing it…read more The bad: This location was not build with snow in mind. The drive up outdoor units need to be dug out and then won't close. Bring a shovel and be prepared to wrestle with the door and lock. I moved to a storage facility near by that took snow into consideration and built their units raised off the ground, rolling doors that have some forgiveness of 1/2 an inch to account for snow built up.

I rented a unit at this Public Storage location for 2 years and never missed a single payment. I…read morewas a loyal, problem-free customer. Despite that, my rent was increased by $30 every THREE months, effectively tripling the annual cost for a very small unit. What makes this even more insulting is that the exact same size unit was being advertised to new customers for 1/4 of what I was paying. That tells me very clearly how this company treats loyalty: they punish existing customers while baiting new ones with lower prices. I raised this issue and was told a district manager would call me to discuss and make an adjustment. That call never happened. No district manager could spare five minutes to contact a long term, consistently paying customer. The on site service was just as bad. One employee, Amanda, was extremely unprofessional, dismissive, and rude, making an already frustrating situation worse. Her behavior was completely inappropriate for a customer facing role. In contrast, Ashley was the only employee who showed professionalism, courtesy, and basic decency--and she deserves credit for that. Overall, this location demonstrates predatory pricing practices, terrible customer service, and zero respect for loyal customers. After two years of dependable business, I was treated as disposable. I would strongly caution anyone considering this location to think twice, especially if you plan to stay longer than the introductory rate period.