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Extra Space Storage

3.7 (3 reviews)
Open • 6:00 am - 10:00 pm

Services - Extra Space Storage

Self storage

Vehicle storage

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11 months ago

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2 years ago

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2 years ago

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B&T Moving Company

B&T Moving Company

4.9
(107 reviews)

I cannot express my gratitude enough for the expert, professional, knowledgeable, and courteous…read moreservice B&T Moving provided for me. It was a blessing that I located them in my searching for a reliable trustworthy company to move an appliance for me. The specialist for B&T were Carlos and Junior, very courteous, professional, and accomplished everything from beginning to end with expert precision. Got the appliance moved, put together, hooked up and running great and double checked to make sure all was well and that I was totally satisfied. Working with B&T on the phone with the supervisor and staff was second to none in excellence. The price they gave me was also great. I will highly recommend B&T Moving to anyone looking for a trustworthy moving company in every way. Thank you, D.B.

I left a great review the first time I used them. It was all due to being displaced by Hurricane…read moreHelene. The 1st move was fantastic, but I was there. And saw their work. But a subsequent move, not sure which subsequent move or what happened because I was not present because I was now about 1,000 miles away. I was gone almost a year. I don't which move this happened, but alot and I mean ALOT of my belonging disappeared. LOST $$$$$$$ Renter's insurance and FEMA was of NO HELP. To make matters worse, some of my very valuable and irreplaceable old postcards disappeared. Just discovered that today . Not happy. I plan to contact my representative in Congress and demand that moving companies be regulated. I don't believe it was the crew leader, but perhaps the helpers. Someone did something terribly wrong.

Pack & Load Services

Pack & Load Services

1.2
(425 reviews)
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I was quite impressed with the efficiency of the POD packing aspect of my move. I could not…read morebelieve my eyes when I saw how much was loaded into 1 POD; it was like a Tetris game. Three men arrived for the loading and it was completed in three hours. Naturally, I requested the same crew for the unload at my new house. When only two people showed up, I knew this would not be good. I have very big, heavy pieces that were overpowering for only 2 men. My wall unit was not properly assembled as it was not possible to accomplish with only 2 men. I called Pack and Load to request remediation. I requested 3 men to come back to my home and assemble my wall unit, that it may be used. The pieces were not tight enough to place anything on the main shelf. I was told that management would be made aware of the situation and get back to me. After multiple calls, no response to my request was ever received. I contacted the team leader for the men that did my load and unload as he has his own company and gave me his card. Money Movers, did not return my call for help either. I'm a disabled, widowed senior who had to hire a handy man to fix the issues created by Pack and Load. Use this company wisely.

I used Pack & Load Moving to help load two PODs for a move from Texas to Massachusetts, and…read moreunfortunately, the experience was extremely disappointing. I was already in Massachusetts while my wife was in Texas overseeing the move. The crew of three completed part of the job but left behind several major items, including six mirrors, two TVs (still mounted on the wall), a coffee table, a table saw, a lawn mower, and gym mats. This was especially frustrating because there was still plenty of space remaining in the PODs, as shown in photos my wife shared with me. When my wife contacted customer service, the only solution offered was to send the crew back the next day and load everything into an additional POD--at an extra cost of around $2,500. That was completely unreasonable given that the original containers clearly had the capacity to hold the remaining items. Instead, my wife had to scramble to fix the situation herself. She drove to Home Depot to purchase additional moving supplies and then had to ask neighbors for help loading the remaining items. This left her handling physically demanding work that we had already paid professionals $1,031 to complete. What was most frustrating was not just the incomplete job, but the lack of effort and professionalism. Basic tasks--like even removing the TVs from the wall mounts--weren't done. Customer service also failed to provide a fair or practical resolution. Overall, this was a very poor experience. I would not recommend this company.

Sunbelt Moving Systems

Sunbelt Moving Systems

1.0
(10 reviews)

Talk about a Shakedown!!! We had an agreement that the movers would arrive Monday to wrap the…read morefurniture and on Tuesday they would load the trucks. On Sunday evening they let me know that no one would be here on Monday and that they would do it all on Tuesday. After talking with the office Monday morning they decided to send a crew out around noon. They arrived and started working. After about 15 minutes Kim came out to let us know they would have to raise the estimate and that the boss would call soon to talk to us. Kim was extremely nervous and was backed up by muscle when she talked to us. A real try at intimidation. The boss called and said instead of the estimate of $10,000 it would now cost us $15,000. We fired them and made them leave our house. They did not leave the neighborhood but continued to call and text. We had buyers looking at our house when the boss threatened to send Kim to our front door. We sure did not need that.

I wouldn't recommend this company to my worst enemy! It all…read morestarted with a quote that was acceptable, by the time it was all said and done, it went up 70%. Many pieces of furniture were damaged, boxes were crushed and all items were broken. An antique one piece lamp was broken into three pieces. I guess my first cue should have been when I saw them forcing stuff into the truck that there was no room for and forcing the doors closed. Do your self a favor and find a different company.

Thoughtful Moving

Thoughtful Moving

1.0
(3 reviews)

These people are liars who take the contract you signed and give a completely different one to the…read morestaff to enforce shady practices these idiots not only half assed the Job but were rude and nasty to boot. They are scum move yourself you're better off or hire elite power move, they show up on time they're polite and they even wrap your belongings for you too hire them not this hilariously Ironically named scam company

Be wary! We did not have a good experience with this company! When we went online to get…read morequotes from moving companies, Ryan McEwan of Thoughtful Moving of FL. LLC was the first one to contact us. He was extremely nice and sent us a quote of $3820 to move us from Tampa Fl. to Chattanooga Tn. The only items they were moving were the large items and furniture, no boxes. On the quote was a list of all the items to move. When we discussed with Ryan that we may actually take some of the items listed ourselves, he assured us that those would be deducted from the final bill. We agreed to hire them, and gave them $950 up front with the balance to be paid 1/2 at pickup and the other 1/2 at delivery. When we moved our boxes we ended up taking off of their list 4 kitchen chairs, 6 night stands, 1 stairmaster, and 1 cedar chest. On the day of the move 3 men showed up to load their truck. We left and assumed that Ryan would be calling us to get our credit card for the 1st half. Instead the movers called us and told us an hour later that they need $1425 in cash to drive to Chattanooga. Nothing was ever mentioned about cash and nothing was said to us when we said goodbye and left. We then tried to call Ryan and what a surprise, he was on vacation! After talking to someone else at the company's they told the movers to just get the full remaining payment when they got to their destination. At 8:30pm we got a phone call from the movers telling us they would be arriving at 4am to deliver our furniture. We told them absolutely not and they needed to come after 8am. When they showed up, the price had increased from owing $2850 to $3400. Their excuse was that we took up more space than they quoted for (even though they didn't take 12 of the items listed on their quote) and that they needed to use more packing supplies. After arguing back and forth on the phone with the company they finally knocked the remaining balance down to $3000, $150 more than the original quote. Once we paid them by Venmo they unloaded our items. Immediately we noticed that one of our antique dining room chairs had a broken leg. When we called they refused to help us and told us if we put in a claim, we would only collect .60 cents per pound of damage. So a broken 5 pound chair would give us a whopping $3!

Extra Space Storage - selfstorage - Updated June 2026

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