They were good when they needed me to move my units contents during cancer treatment bc of their…read moreconstruction which I assisted with when I shouldn't. Bad when their system glitches and charging late fees for a payment attempted to made on time. They never called when I sent the email but took the payment plus the fee while I was waiting for their call to process payment. Guess that's what happens when you give notice which also was botched, bc was told need 3 weeks to vacate BUT...got a call a week later asking why we hadn't moved yet? Hence the late payment. i guess on the way out the door they no longer care? I thought they were ok but this last money grab and the subsequent response from the location being told the next months invoice is "in case" I change my mind? But we all know they will be attempting to pull that payment any day now. Why storage companies suck so much idk. But they all think it's ok.

I initially chose this storage unit due to its low cost of $40 per month. However, the price has…read moresteadily increased and is now around $100. Despite being a customer for a year, many of my belongings have become molded while in the unit. The company promised to file a claim, but nothing has been done yet. They did provide me with a free month, but I encountered a dead mouse in the hallway and droppings in my unit. They claimed someone on the floor had food, but it made me fearful to go in the building. I don't do rodents. As a result, my husband is now the only one who goes to the unit. I am in the process of finding a new storage location. Cheap isn't always the way to go.

Excellent customer service on the phone from representative Deona! She laid everything out very…read morewell and very clearly. Great rates, units seem user-friendly, looking forward to moving everything in soon.

The items placed in storage were secure and the area was well taken care of, which is most…read moreimportant if you're storing items you need to keep. The manager was exceptionally helpful with any questions or changes I had to make. Very pleasant to deal with.

TERRIBLE We booked…read morea storage unit with Extra Space Storage as we needed somewhere to keep our bags for a month as we go travelling. I specifically asked the salesperson over the phone can we access this unit at 8pm as we need to drop our bags and head to the airport. He said absolutely, of course you can, our facilities are open all night. We took a $100 uber from the city to the building and upon arrival discovered that there was no access to the building. We tried to access it for half an hour, whilst ringing customer service trying to see if we could access our storage unit, we were told, the salesperson should not have told you that you could access your unit at 8pm as we are closed. We now have to find somewhere to drop off 6 massive bags before our flight which is in 2 and a half hours or else we are going to miss it. As of now, we are going to have to miss our flight and spend another couple of hundred dollars between us to try reorganise it for tomorrow until we find somewhere to keep our bags which we will have to spend more money on as well. We are also losing a day of travel and a night in our hotel. Ultimately costing us over $1,000 and ruining our travels. Do NOT rent a storage unit with this company.

This storage facility is clean , temperature is nice and dry , had my clothes and many other items…read morein a 10x10 Easy access , would highly recommend this facility. Very easy Communication with the Manager Chris . Such a nice guy . I have had a few storages in the past and managers that were rude. Chris is a keeper . I was stressed out not knowing how I would get everything done and he gave me great advice on how to organize my stuff to make the move smooth. My rate never increased If I can give the facility a 10 stars I would : If you're looking for a well run , clean , safe storage company . Look no further !!

Excellent service from the staff. Clean building. Very good security system. The entire building is…read moresafe and locked, it's climate controlled. Not the worst price. I recommend using them.

I have had storage here since they opened. The units are all ne, heated in winter and easy access…read moreto the Expresswayz!! Kathy who is the main person i work with has been great, any issues i have had she took care of right away which is all i can ask for!!

I have a storage unit in the public storage in Farmingdale on 110 the smaller one they have 3 , 2…read morelarger I'm in the smaller one. Since I've moved in I've had nothing but trouble with the locks and they wouldn't help me at all!! Cost me a fortune on a locksmith and now I'm back in same situation they say call a locksmith!! They have no one on site to even come and check out your unit for the problem!!!! All they say is call a locksmith!!! I had to file a extension on my taxes because I needed important documents in my storage unit and they said can't help call locksmith!! AGAIN THEY'RE ALL TIME ANSWER FOR EVERYTHING!! I'm still not in the unit !! I'm working on getting the hell out of there!! If you don't care about your valuables or treasures or customer service go ahead and rent there!! If you do then heed my warning!!!!!

Truly a hassle free and simply process on opening a storage account at Public Storage Bay Shore!!!…read moreStaff was friendly, helpful and the facility was super clean..

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!