I initially chose this storage unit due to its low cost of $40 per month. However, the price has…read moresteadily increased and is now around $100. Despite being a customer for a year, many of my belongings have become molded while in the unit. The company promised to file a claim, but nothing has been done yet. They did provide me with a free month, but I encountered a dead mouse in the hallway and droppings in my unit. They claimed someone on the floor had food, but it made me fearful to go in the building. I don't do rodents. As a result, my husband is now the only one who goes to the unit. I am in the process of finding a new storage location. Cheap isn't always the way to go.

The place is okay. How they get you first month or so the price is low and then they raise it up…read morehigher then other spots. It's indoor spot so it is a lot of mold in the units mine and I spot to others and mouse droppings. I also saw a dead mouse in the aisle as I hate mice. The service is so so as they and quality of the place is nice but I don't think they thought it out with the mold. I understand mice but the mold I don't understand and they didn't want to do anything about it they basically said they understand if we leave. We are leaving to another unit because it's not worth it. That what you get for being cheap. They are doing construction now as well

Excellent customer service on the phone from representative Deona! She laid everything out very…read morewell and very clearly. Great rates, units seem user-friendly, looking forward to moving everything in soon.

The items placed in storage were secure and the area was well taken care of, which is most…read moreimportant if you're storing items you need to keep. The manager was exceptionally helpful with any questions or changes I had to make. Very pleasant to deal with.

This storage facility is clean , temperature is nice and dry , had my clothes and many other items…read morein a 10x10 Easy access , would highly recommend this facility. Very easy Communication with the Manager Chris . Such a nice guy . I have had a few storages in the past and managers that were rude. Chris is a keeper . I was stressed out not knowing how I would get everything done and he gave me great advice on how to organize my stuff to make the move smooth. My rate never increased If I can give the facility a 10 stars I would : If you're looking for a well run , clean , safe storage company . Look no further !!

Staff member at this location is rude and has harassed myself and my family on multiple occasions…read more My first interaction with this employee could easily have been chalked up to being my fault. I was at the keypad and having trouble remembering the unit number because we had recently changed units. The guy comes out and instead of offering assistance he begins to berate me about not holding up traffic. Granted, I was there for probably 5 minutes, but there's a way to talk to people. I try to explain why I'm there; he isn't interested and keeps repeating the same thing, you can't hold up traffic. Fair enough, you could have been more polite, but OK my fault, right? My next interaction with this person, I came with my car and my mother behind me in her car as we are moving a lot of stuff. Mind you, my mother is 75 years old. I open the gate and enter; my mother quickly tucks in behind me to follow so that she doesn't get stuck outside the gate. We park and within seconds, the same guy comes charging out of the office and starts berating my mother now about speeding. I went over to the car and cut him off, telling him to talk to me. He's again rude and has no idea how to talk to customers. You can tell anyone anything in a polite way, but this guy clearly hasn't learned that lesson in life. At this point now I'm seeing the pattern with this person and tell him in not nice terms that he's said his piece, leave us alone, I'm not interested in your attitude. Keep in mind, countless people follow each other in. As I sit here writing this review, two different groups did the same thing, one of them had THREE cars. So why isn't he charging out of the office to confront them? Interesting. Third time. I'm alone, I pull in the parking lot and this time park in a space instead of taking up room in front of the keypad like he asked. We've again changed units, and I need to pull up the app because I don't remember the unit number. He again comes out of his office, this time I have no idea what for, I'm not speeding, I'm parked and out of the way. I open the window and before he starts talking, I tell him...no I don't need any help, please leave me alone. Mind you, this is a SELF SERVICE STORAGE FACILITY, if I need your help I can clearly see you through the window, sitting behind your desk in the office, I know where to find you. At this point, it's clear, this guy gets off on bothering and harassing people. Fourth time, yeah there's a fourth time, was today, and its way past time to file a complaint. I again pull in and park. This time I'm on the phone talking with someone in the car so I'm not ready to go inside. What happens? Of course, he comes over to the car. Now, I know my limits, I just keep my head down and keep talking to avoid confrontation. Of course, he can't take the hint and knocks on the window. So, I look at him and shake my head and wave him off. I don't open the window on purpose, so that no words are exchanged. This finally works and he goes inside. At this point I'm like let me do my business and get out of here before anything else happens. So, I pull in and put the person on speaker phone so I can go and get my camping gear. What happens? This ...wonderful person decides he's now going to go inside and confront me at the storage locker asking me if I need any help and starts arguing with me. I tell the guy you already know I'm not interested in talking to you so why are you here? He tells me I'm doing my job, and I want you to know I'm watching you, signaling with his fingers. I let him know, I'm not interested in your help so go back to your office. I then ask him his name, which he of course ignores repeatedly and goes back to his office. What business does he have coming to confront me like that when I clearly indicated at the car that I was not interested in talking? This was clearly an escalation on his part and way out of bounds. Through every one of these interactions, never once have I stepped inside the office or approached this person. He is always the initiator, always rude and abrupt and never with any desire to be helpful; to the contrary! Want to know the best part? Today, we are contacted by the facility, not to apologize, but to tell me that I am now banned from the location. Despite them having camera footage to review where they can see that on each occasion, it is their employee initiating the interaction for no reason other than to be belligerent. Long story short, I've been storing stuff here for easily three years on and off because it's close and convenient. The older gentleman that runs the place seems to be a decent, honest guy, but the younger employee with the beard who drives the Chrysler 300c, he's going to try someone on the wrong day. For this fact alone, you should avoid doing business here. I'll be out at the end of August and find somewhere else to do business where they understand how to speak to customers. Googling corporate now...

Excellent service from the staff. Clean building. Very good security system. The entire building is…read moresafe and locked, it's climate controlled. Not the worst price. I recommend using them.

I have had storage here since they opened. The units are all ne, heated in winter and easy access…read moreto the Expresswayz!! Kathy who is the main person i work with has been great, any issues i have had she took care of right away which is all i can ask for!!

I have a storage unit in the public storage in Farmingdale on 110 the smaller one they have 3 , 2…read morelarger I'm in the smaller one. Since I've moved in I've had nothing but trouble with the locks and they wouldn't help me at all!! Cost me a fortune on a locksmith and now I'm back in same situation they say call a locksmith!! They have no one on site to even come and check out your unit for the problem!!!! All they say is call a locksmith!!! I had to file a extension on my taxes because I needed important documents in my storage unit and they said can't help call locksmith!! AGAIN THEY'RE ALL TIME ANSWER FOR EVERYTHING!! I'm still not in the unit !! I'm working on getting the hell out of there!! If you don't care about your valuables or treasures or customer service go ahead and rent there!! If you do then heed my warning!!!!!

Truly a hassle free and simply process on opening a storage account at Public Storage Bay Shore!!!…read moreStaff was friendly, helpful and the facility was super clean..

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

Clean, secure, good rates, friendly, helpful staff, and a loaner van if needed. Very positive…read moreexperience. Highly recommend!

From the owner: The Self Storage Vault provides state-of-the-art security features which protect each item you…read morestore in our secure self storage units. Located in a highly visible and secure location, our property is equipped with perimeter fencing and a security gate. To top it off, our video surveillance system captures activity in the area, allowing us to keep an eye over your belongings at all times! Our modern facility is packed with a variety of features and conveniences that provide tailored relief and flexibility to each of our customers. Feel free to take advantage of our moving truck to easily unload your items, which will be kept protected in a climate-controlled environment so as not to damage their current state. From locker storage to full size options, our diverse selection of self storage units have you covered!