First time using a storage unit, I'm blown away with their customer service and response time! The…read moreowner is very active in his business and kind! 24hr access very safe and secure area. This business is 100% worth it!!

I've had a really wonderful experience here. The service is so incredibly friendly and…read morecustomer-oriented. The added bonus - they have great prices!

Reliable moving company they would move everything in one or two days depending how many items…read moregotta pack and pick up, but I packed everything by myself and the quote got so much better :) thank you ! It was definitely the Right move!

Very friendly service and clean units. The people working at Stonewall are informative and happy…read moreto show the various units available. Easy to do business with.

From the owner: Beautiful brand new facility located on scenic Oregon Road in Cutchogue. All our units are ground…read morelevel!! Besides self storage, we offer Unit2Go portable storage, UPS shipping and Penske truck rentals. We are truly one stop shopping!

Excellent customer service. Prompt and courteous experience. The product was more than I was…read moreexcepting.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I don't typically leave reviews but the staff that work here are rude. How do you not have working…read morepush carts at a storage unit? Bring your own push cart or hand cart.

The location and infrastructure (for what it is) are good and staff helpful enough. There are your…read moretwo stars. However, this branch has been price gouging, with rates up 19% a year over the past 3 years. There's inflation for you! I've had other storage where the increases during the pandemic were 2% per year. The billing policies--in particular not pro rating monthly rent--are sub-standard; other companies simply bill you through your move-out date whenever it is. And don't be surprised when you move out--and you will--by the 15-day notice which you are required to give. If you read glowing reviews of "service," remember what this place is, a bunch of self-serve storage units by the Westhampton train station, which should be accessible 24/7 but are only accessible 6am-10pm.

I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

I had an incredible experience with Liberty Moving, all thanks to my salesman Matt Susmam. He went…read moreabove and beyond to make sure everything was handled professionally and made the entire process stress-free. If you want someone who is honest, responsive, and actually cares about your move use these guys. Unpacking was a breeze.

We used Liberty Moving and Storage as part of our move with United Van Lines from NJ to AR. The…read moreproblem began when we were given the arrival date for our belongings. We were told that not everything fit onto the truck and that the overflow would be delivered at a later date. We were not given the option to delay the arrival of the majority of our things until everything could fit on the truck. We also were not given an ETA for the remainder of our things (including clothing, furniture, children's toys, bikes, school supplies, etc). I tried calling Liberty Moving and Storage at least 3-4 times a week for about 3.5 weeks before anyone could give me any type of information about when our things would arrive. There was not one single instance that anyone called me back when they said that they would. Every communication was initiated by me. I was told that there was no obligation from the moving company to compensate or reimburse for overflow delays. This is not how the contract is written or reads, but again, no one will return my phone calls. When our overflow items finally did arrive, 26 days after our initial delivery, numerous things were broken. This wasn't just fragile items. The boxes were crushed and torn. A metal chair leg was bent in half and expensive carpentry tools were broken. These were not items that could have been broken easily, but rather things that were clearly dropped, shoved, and mistreated. This move was nearly $11,000, plus the added fees of needing to purchase items that were delayed in delivery, plus the hours of time that I spent trying to understand when my items would be delivered, plus the costs of replacing what they broke. AVOID!

Staff was very helpful with booking my unit 2 go to be delivered. The delivery guy was on time and…read morewas friendly. Had plenty of room for my belongings.

If I could give zero or negative stars I would have. For the love of god DO NOT USE THIS COMPANY…read more They were recommended by serv pro who is doing the rehab work on my house. I was told that "we use them all the time and they're great." I didn't want it to be on the driveway for fear of damaging since they will be sliding it off and they only have a huge truck to deliver it on. 16,000 lbs will definitely make an indent on a on a brand new driveway. So today is the day when the work starts. Units 2 go said they could be here no earlier than Tuesday between 11-4. At 10am the serv pro representative calls and receives an estimate that they will be there around 2pm. 4pm rolls around no one has come. We have all the stuff for the storage unit out on the driveway waiting for this company to come. I call the guy Tom and he said we are getting the unit from riverhead and then will be out to you. They hadn't even picked up the unit yet to deliver it. They FINALLY get to my house at 5:30pm and that's where the real fun starts. The driver comes over and asks where we want it. I tell him we are planning to put it on they lawn (common practice for people who don't want it on their driveway). I tell him where our cesspool is (it can't go over that for fear of collapsing it) and show him a space that is plenty big enough for it. He gets a bit snippy and asks why it's not going on the driveway. He then says he's not sure about the spot on the grass cause he's afraid of getting stuck. I tell him it's mostly tree roots in that area and it should be fine, but if he tries and doesn't feel comfortable maybe we can figure something else out. His response is that he simply walks away without saying anything to me and I get very frustrated. I go inside to see the amazing crew that was doing the demolition on the house to ask one of them to talk to him as I'm annoyed and he seems to not be responding well to me. I have gotten attitudes like this before because I'm a woman, and I wasn't willing to put up with it after an already long day. One gentleman goes over and reports back that he is calling his boss. The next thing I see is this guy turning the truck around. The new direction he was facing matches my suggestion about how he should back into the area. The crew and I thought that he was getting ready to try so they start moving their vans out of the way, but HE JUST KEEPS DRIVING!!! Leaving us with a driveway full of stuff and NEVER SAYING ANYTHING TO US. I've driven large vehicles and have trailered a number of large trailers before and this was not a difficult situation. Apparently he is not only a misogynist, but a terrible driver as well. I called Tom, the worthless guy that answers the phone. If he's the owner, he is one gem I hope I never encounter again. He said his driver didn't want to do it and that he didn't care that I was left stranded in the dark at 6pm when the legitimate businesses that I could have called were already closed. What an absolute piece of garbage. If he had even just gotten there at the timeframe he indicated to both me and the rep from servpro, I would not be this furious. But I am so disgusted with the completely incompetent staff, the awful customer service, and the unacceptable service that they provided even before the terrible driver drove off. I called 1-800-pack-rat and it was a seamless delivery. They even have better equipment AND provide a guarantee that they won't damage the driveway. They cared about the experience, were MUCH more professional, AND came through in LESS THAN 14 hours with the delivery! AMAZING! PLEASE do yourself a favor and STAY FAR AWAY from this terrible company!

The team at Piece of Cake Moving and Storage are incredible…read more The team led by Mina on the front end, and Alex and Stan and their team the day of the move were fantastic. Mina was a joy to plan the move with. She was friendly and patient. No update or change was ever too much. She is a true pro. Alex, Stan and the whole team were friendly, kind and so responsive. They shared my goals in making the move successful, and understood what a huge undertaking it is to make the transition from a long time house to a condo. Any issues that arose were met with an eagerness to solve the problem. Courtney Froemming

They are amazing! I will only use Piece of Cake for future moves. They moved my son in a dorm and…read morethey are professional and caring. They made a stressful day so much easier. They are the very best!!