I can never reach anyone over the phone & I've stopped by multiple times and the door has been…read morelocked!

Rented a 10x20 space 8 months ago. After the initial 6 months term completed our rental rate…read moreincreased 100%. From $120/months to now $230. Crazy work. When I contacted the manager I was told there was nothing to do but pay the bill or get my stuff and leave. I called corporate. Their suggestion was for me to move my stuff into another 10x20 to cheaper rate... make it make sense. Then was told that I "might" get a better rate through the app/website than at the office of the facility. Again... make it make sense. Needless to say I'll be cleaning out my unit at the end of this month and they'll never see a dime more from me. Nice way to treat your customers who pay on time every month.

Fefe was great. The place is climate controlled, immaculate inside and out. The security is A1 ,…read moretop notch. And I love the new Locking System where you don't have an external lock that somebody can cut off. Like I said, great people great place I highly recommend it ​​​​​​

They lady at the front desk was wonderful. Her patience was really good with me. Her explaining how…read moreeverything works was nice. Her name is Shontil Thank you so much I really needed you to help me. You made me feel good. Thank you for being here when I really needed your storage.

I am very satisfied with Melissa helping me with my storage request. Very friendly totally helpful…read more Answer all my questions. Thanks Melissa came through for me when I need it

This is the best storage facility I been to so far units clean and safe Check out the manager she…read moreis very nice and friendly

Huge shout-out to Denika at U-Haul, Hwy 85, Riverdale, GA! She handled a difficult transaction for…read moreme, with incredible patience and expert problem-solving. She made me feel like a top priority and is a true asset to the team. Thank you again Denika! S. Jones

I am currently leaving this U Haul faculty. The customer service was terrible. The people were rude…read moreand over-talking me and gave me nothing but attitude! It was a lady! I do not recommend anyone coming here EVER! This place was terrible!!!!! 0 stars !!!! Never go here! 07/26 @3:12pm !!!! I took my license back and left! This was the worse experience I've ever encountered in my life !!!! She was talking like she had no common sense and I was about you ask for the manager !

I hired This company because of the rate and was pleasant pleasantly surprised when he showed up…read moreand it was Will and his middle school son and nephew! That was awesome seeing them work together. They did what they came to do and were on time and the price was right! They are a new company and they did a great job will use them again.

Came for moving supplies. They have a small inventory but had some of what I needed…read more The customer service was great.

Helping family move and she did a great job picking this place. It's the building where the Walmart…read morewas located before moving across the street. Great use of vacant space, climate controlled self storage.It's new so it's very clean. Video surveillance covers the entire property thumbs up for that. Secure key code entry at a prime location on Jonesboro road. The size of the units and price are comparable to others in the area. I'm not so sure about the hours. I'd call just to be on the safe side. Most importantly now that I've visited this establishment myself, I feel comfortable with her coming here alone if needs be. Directly across from quik trip, next door to planet fitness, this place should do well two thumbs up

UPDATE... I received a call back today for Lisa the Regional Director. I appreciate that she did…read moreher research before calling to try to resolve my issue. She was gracious, understanding and very apologetic regarding my experience with her company. As well as the importance of good customer service, and customer retention. I appreciate her speedy response as she was not made aware about this situation until this morning.. Good companies still exist because GOOD PPL are manning the helms.. Thanks again.

Great prices and knowledgeable sales associates. They have everything at one place which made it…read morevery easy.

Do not stop!!!! Go down the road to sleep number!! So many promises were given all promises were…read morebroken. The mattress I received was damaged, and the delivery service was incompetent, amd unprofessional. The mattress is fine but purchase at another location.