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Extra Space Storage

4.2 (5 reviews)
Open • 6:00 am - 10:00 pm
Updated a few days ago

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Services - Extra Space Storage

Self storage

Vehicle storage

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6 months ago

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6 years ago

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Emily S.

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3 years ago

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Emily S.

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4 years ago

Reasonable rates and easy to lease. Adham took me through the process quickly and without extra hassles.

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Emily S.

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5 years ago

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All My Sons Moving & Storage

All My Sons Moving & Storage

1.4
(210 reviews)

I have been asked to repost my review and a follow up on my experience with the company. A rep from…read morethe Customer Experience Team, Marie, reached out to me by text on March 2, offering apologies. She also wanted to touch base with a call at my convenience. I spoke to her and told her of the unprofessional treatment I received from the time of delivery to the exit. She stated she would speak to the operations manager and send me a release form for reimbursement of damages, etc. That has been done and I received acknowledgement of the form being received. I now await the next step, as told by Marie, for the compensation to be received.

I booked a move with them and put a deposit down. They confirmed with me that they absolutely had…read morethe availability. They said they would call me 3-4 days before the move to go over details with me, that never happened. I finally called them a few days before the move, where someone immediately and very rudely told me that they couldn't move me. They said they were booked up, and didn't have the men. Another guy then tried to tell me that it was an "IT issue" with their central office, not their fault so they couldn't do anything. Through trying to complain about this issue, I was connected back to them and spoke to somebody else. This time his excuse was that a "truck broke down" after I scheduled my move. I do not believe a single one of their ever-shifting excuses. Sure, they're giving me my deposit back and "taking responsibility", but none of that helps me when I have to be out of my place in less than a week. He just kept insisting that someone else can do it (and would not listen when I told him that I did the legwork already and that wasn't true). Do not book with this awful, scam of a company. They will cancel your move and completely screw you over and do nothing to make it right outside of the barest possible minimum.

U-Haul Moving & Storage of East Greenville

U-Haul Moving & Storage of East Greenville

3.3
(3 reviews)

Easiest truck rental I have ever had. Every charges…read moreexplained simply and upfront Also they were super friendly ! Would definitely rent from them again!

I understand putting the facility close to areas of high traffic for advertising purposes but when…read moreit limits the ability to pull in, load and unload, park, leave the lot; I believe the sacrifice needs to be made by the company to think of the customer before the advertising. It is absolutely the worst location for all of the above. The entry and exit are right at the interstate on/off ramp on an extremely busy stretch of road. Pulling into the facility by making a left turn, you stand the chance of being rear ended as their is no turn lane to pull in. It is at the very start of a turn lane which other drivers most likely believe you will be making a left on the main road 100 yards down further. The facility itself is nice but if you want to unload a full size 26' U-Haul truck into units be prepared to move the truck 10-15x's as 2 full size trucks will block the way and make it impossible for anyone to get by. Drop offs are done literally at the entrance. which again makes it a pain to maneuver around there. The staff is decent, although like the reviewer before they will money you to death. Don't dare forget to call up before your billing date if you received a new debit card and you are on auto pay. They will not call you when the payment doesn't process, they will send you an email 1-2 days later and then charge you $15 late fee. If the staff forgets to click autopay when setting up the account and the payment isn't made until you get that email, again it's never the staffs fault and you are paying the $15 fee and that is per unit. Staff should learn the loyal customers who have used the facility for years versus the 1-2 month renters and be more understanding of things. When you rent a storage unit, it really isn't a high priority bill on your mind when getting new cards or switching banks. Hell mortgage companies and auto loan companies and almost any other company that you make monthly payments to gives 10 day grace periods. Again the staff is decent, who knows they could be handcuffed by their corporate over lords. The facility is clean, they do have a decent elevator and they have little dollies and carts on site for your use. Last thing the electronic card swiping is a pain, swipe to get in, swipe to use elevator, swipe to leave. Swipe to use a door to go up the stairs. Wel if I'm swiping at the door or elevator why doesn't that count as me checking in, if my vehicle isn't there any longer why doesn't that count as me checking out. I think there is a basement layer where they are hiding the gold from Fort Knox.

Storage Rentals of America

Storage Rentals of America

2.3
(3 reviews)

This is a great storage facility. I have been very impressed with their service and standing…read morebehind the previous owner. We started with the previous company Simpsonville Self Storage and the owner named Steven. I had picked this storage unit for my mother moving from Texas. When I arrived back from Texas I was surprised the company had been purchased and they had no record of my previous reservation with Steven from Simpsonville Storage. Oh goodness what a mess, I soon learned the previous owner had lied to me and didn't bother to reserve or pass on any information even though it had only been a week. (He knew the business was up for sale and purposely lied to me and mislead me). Upon working with Karen at the new company, She helped me figure out all the paper work and managed to get me a unit the same day! Karen, is amazing! I was in a pickle for sure, and she was able to make it all work for us. I have been very impressed with her service and would recommend this storage facility. Its clean and the new company cares.

The lease agreement is shady and there is no limit to how much they can increase your rate at any…read moretime. Do not use this service. They are taking advantage of people who have to store their belongings for longer periods of time. Do not sign a lease agreement with them. Look for a company that has limits on how much they can increase your rate. Try to find an agreement that locks in your rate for the year. Do not do the month to month because at any time they can jack up the rate. This business is not regulated well enough. It's shady and takes advantage of people.

Extra Space Storage - selfstorage - Updated June 2026

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