What went well in my move was everything. I am using them again to move a couch. I couldn't be…read morehappier.

I highly recommend Highline. We used them to move our mom. I reached out to multiple companies and…read morePaul was the first person to respond back to me. He provided all the details of what to expect and was very transparent with pricing. The team who moved mom - Declan and Cesar - did a wonderful job. They were kind, professional and got everything moved in record time. It was a small apt move but still they got everything done quickly. Highly highly recommend Paul and this company.

Go anywhere but here. used to be good. it got bought out by guy in Florid. Can never talk to manger…read moreI have tried 10 times calls emails they never call back. I have also been promised promotion from the customer service and than they never deliver on it. I been there 11 years and in the last 3 have raised my rent 8 times effecting tripling my rent I'm done with them terrible company stay away!!!

Chaise B., there is no record or voice mail from you. you have my correct number on file. we…read moredon't have to go back and forth on the 3 month 50% discount I was supposed to get on my large unit. your company just won't honor the discount that was posted. even more concerning is the level of increase you added in 2024. it seems you bait entry and then when all the moving work is done, bam! you increase prices significantly. Your units are clean your marketing and pricing practices are not.

I never had a problem. when I did have an issue like forgot my code and I would call I always got a…read morecall back. Closing out my unit was really easy. called Will he said take a picture leave lock and I will cancel the auto pay . if I need to use a storage unit in the future i will definitely go back here

Units are clean and well maintained. People who run it are disorganized and unhelpful. Their online…read moresystem attempts to be helpful, but they don't know how to use it properly, so things done through it don't work.

They made my moving day a breeze. They even repaired some minor items. So strong and organized…read more couldn't ask for more. Neil and Zach get an A+.

The team that moved me from Victor to Fairport were wonderful and I highly recommend them! Blake,…read moreNeil and Cody were the three man crew that I worked with and could not have been more thoughtful and considerate with every aspect of my move. They gave progress updates throughout the day, and added helpful insights on many things like, waiting 30 minutes to plug in the outdoor fridge and that certain furniture pieces had metal feet and to be careful with the hardwood floors. They were the epitome of professionalism as well as really nice guys to work with all day. As a single woman I can't express enough how appreciative I am to have been in such good hands for this move! Thank you!

Clean, safe and secure storage in Victor, NY. Beautiful property. Owners on site. We rented space…read morefor the summer and Ryan was great to work with. The space rents quickly for winter storage to reach out in the summer. We hope to be back in the future!

I cannot say enough about these people. They were not only extremely professional right from the…read morestart ( quickly came for estimate and were right on target with that number) but were also amazingly accommodating when our closing faltered and we had to change plans AS THEY WERE ON THEIR WAY. They provided updates during the whole moving process and we really felt that our satisfaction was of utmost importance to them. AND their pricing was extremely competitive as well. Thank you Tiffany and Joshua! You were shining stars in what was a long and arduous home buying experience.

Quick response! Great friendly service. Worked on our schedule to clean out our parents home. Thank…read moreyou!

We needed a dumpster on a short notice. Adam, the owner, brought it right out. He was very…read moreresponsive to all my questions and quick to return to pick it up when we finished our job. This is a great business we would definitely work with again!

SHADY BUSINESS. I won an auction for a sought after old CRT TV. It had some damage I thought was…read morerepairable and went for way below normal price. I was very excited about getting it at a price I could afford. A few days after the auction and it still hadn't shipped.. I knew something fishy was going on. I finally got a message saying they cancelled the sale "due to a stock error". I suspect when it came time to ship, someone looked at the price it could have sold for and stopped the sale. When I pressed for more info they said there was damage when they took it off the shelf so they can't sell it. I was aware of some damage, I saw the pictures, so I asked them what the extent of the damage was? and said I might still be interested. They have not responded. You would think if they are being truthful they would want to get rid of the damaged item even more now.

Been buying from both Sunnking and eCaboose, their retail store, for almost 2 years now. Amazing…read moreexperience every time. Great deals and staff are always super helpful.