I was delivering to St. James storage and the service I got from Tiffany who was the hardest worker…read morethere. And the only work that she deals with a lot from customers who use their dumpster and other things and she was so courteous and polite. She opened up a storage bin for me to deliver to and accommodating me. If you're looking for friendly and affordable place St. James self storage is your spot ask for Tiffany. My name is Warren and I work for Yrc trucking and it was a pleasure delivering there .

From the owner: We are a family owned and operated self storage business conveniently located in St. James, NY! We…read moreoffer: climate controlled units, ground floor storage, and we accept/receive packages! Both commercial and residential rentals.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

This place is the worst. Terrible customer service, the unit flooded twice, the first time I was…read morenotified probably because the pipe that burst was in my unit but the second time I was never notified and had to find it out the hard way. My stuff was growing mold and was completely destroyed. Thank god I had my own renters insurance because theirs doesn't cover hardly anything. A big joke. There are bugs and a rat problems here. There is a homeless man living in the back in his camper even though I complained to the office they did nothing. I'm guessing they are getting some kind of rent from him because he is definitely not security. I always felt a little nervous going there myself and had the unit for a few years and he never left. I would recommend you go anywhere else but here. Don't let the low introductory price fool you. They have mandatory price increases every year and they are pretty steep. And when it snows you better bring your own snow shovel because as you can see they don't shovel. When I went to the office to ask if they could shovel they said they didn't have one. Real classy. This building is in bad shape and I'm guessing they never put any money back in for repairs. It was a horrible experience and I promise you anywhere else has to be better.

This storage unit has doubled in price since we began renting. They have had multiple pipes burst…read moreand every piece of clothing in my unit is covered in mildew. Do not rent from them! We recently went in to check everything after another pipe burst and there were other families there who all said they need to get out of there because they are paying a ton of money for their items to get destroyed. For these prices there should be climate control and there absolutely is not. DO NOT RENT HERE unless it's items that can't be destroyed by temperature/ moisture and you don't mind paying more than every other storage place.

The service could not be worse. At every interaction they were rude, slow, and sloppy. I will…read morenever ever go back to this business.

Worst experience ever! Extremely unprofessional. Took two weeks to get my hitch installed because…read morethey didn't order the right one. "Expedited" shipping of correct hitch took a week and a half, when they said it would be two days. When I got my car back, multiple items were stolen from it. The whole car was ripped apart with items everywhere and they just left it! When inquiring about it, they said they have no cameras and they can't do anything about it. Not even an apology from the manager, she was overly excited to tell me that they weren't liable. If you value your car and belongings, choose anywhere but here.

This place has NO A/C yet advertises as climate control environment. Inside the building is over…read more105 degrees and it is absolutely despicable this business can false advertise that they have a climate control environment. We have 3 units here but at the end of the month will not renew. DO NOT USE PUBLIC STORAGE

Gate hours are not accurate says you can access the building at 6am however it's actually 930amread more

Constant issues with the gate (hey morons: maybe put up a sign saying it doesn't work so people…read moreknow to come the office for a code for the alternate gate), broken doors that don't stay open, the property manager is never at the desk and doesn't answer the phone, and rent has nearly doubled over a two year period. Got a new unit from U-Haul for half the price guaranteed for a full year. I would avoid this location at all costs.

Public storage in Nesconset stay away from this place I moved out in February of this year I always…read morepaid my bill now they are sending a collection agency after me they say I did not pay rent for September of 2023 thy have the worst customer service please stay away

They allowed my husband, who was NOT on the account to lie and close my unit. Just because he had…read morethe keys and the lock wasn't on. I RENTED it! He didn't! I was actually in the hospital, recovering. He told them I was in a coma, which was a lie. I spoke to Kelly, the manager, who was indignant that the unit was empty. This is ALL besides the point. I paid the fees! And what would have happened if I were a battered woman who needed to get away!!! Shame on you Kelly

From the owner: Make CubeSmart Self Storage in St James, NY your go-to destination for affordable self-storage…read moresolutions. Conveniently located at 514 Middle Country Rd our storage facility offers a wide range of storage units with premium amenities, including climate-controlled options to secure your belongings. We also provide a variety of moving supplies such as tape, boxes, and bubble wrap to simplify the moving process. With over 1,400 stores nationwide, CubeSmart Self Storage is one of the most trusted names in the self-storage industry. Reserve your storage unit online or visit us today!

We rented a 5 x 10 unit at the Oakland Park, FL location. The process was quick and easy and…read morecustomer service worked with us to find a unit that was external facing. Everyone we have interacted with has been polite and efficient. Yesterday, they called us to let us know that our lock was not properly closed and the unit door could be opened. I appreciate the fact that they do "lock checks" and that when I called, they remedied the situation for me.

I attempted to rent a storage unit. I was able to move my stuff in and never regain remote access…read more My passcode never worked. They reset it multiple times across a two month. Period. I paid my first months rent and then said I'm done they had to manually open the gates to let me in because they kept saying their computer system is down or not working correctly. Every time I went into the office they assured me the problem had been corrected to my surprise it was not. I moved out my belongings told him I was done. I received the bill for the rent told them , I cleared out the unit weeks ago and was told I did not give them proper notice before moving out and was still required to pay the rent for the unit I explained to them I never had access to the unit and that's what caused me to move out? I have a Marc on my credit report because of their actions. Lack of general service I have made multiple requests to come off of their mailing list and they are still mailing me information to come back and rent