The storage space was on the ground level and easily accessible with a 16 foot truck (or larger)…read more It was clean and not very hot despite the weather. Overall the facility was well maintained and secure. Office staff were extremely helpful and the manager went out of her way to accommodate my requests.

From the owner: Additional Attic Public Storage is a family owned & operated Self Storage facility created to meet…read moreyour needs. We have easy access drive-up storage units as well as indoor climate controlled storage units. Besides storage units, we are also a UPS Authorized Shipping Outlet, offer document shredding and carry a full line of Moving & Shipping Boxes and Packing Supplies. Why go elsewhere? Stay local, in Southwick to receive the best customer service!

They got it done, and they were entertaining. I'll give them that. Reasonably fast, with estimates…read moreand refunds as well.

We used this moving company and they arrived over three hours late, complained the whole time, were…read moreinappropriate, damaged our furniture, along with the flooring of the previous apartment, and charged us more than originally quoted. My husband and I hired services from All My Sons from our move out of our apartment in New Britain CT to a house in Manchester CT (about 21 mile distance) on August 9, 2026. We were quoted about $1200-1300. We were initially told that the movers would arrive between 8am-9:30am; however, due to a scheduling error on the fault of the dispatchers, the movers did not arrive until about 1pm. This means that it was much hotter at that time of the day than it would have been earlier in the day. Despite us informing the company that our apartment was on the 3rd floor with no elevator, the three movers that came were complaining often about the temperature and that there was no elevator. We provided water but the fact there wasn't an elevator was part of the reason we hired movers in the first place. The movers often remarked on how it should have been a 5-6 man job, that it was so hot, and continued to complain about the dispatchers/ company as a whole. The movers did not use straps on the stairs AND did not use mats when moving furniture, which most likely contributed to the strain that the movers probably felt. However, we had provided that information in advance, so I'm not sure why straps were not present and why they did not use mats when they were available. Also since they decided not to use the mats available, they left scrapes on the floor of the apartment as they took furniture out. In addition, the lead guy was very talkative and was often telling stories of past customers including one story of someone "shaking her a** in his face" and he referred to someone else being a "prostitute". It was so uncomfortable for me that I left the room when he was around. They informed us that they didn't feel comfortable carrying the bed frame down the stairs as a whole and despite initially telling us that they would do disassembly, the lead guy said "I don't think I can convince them to do that" referring to the other two movers who apparently had the tools. This left my husband and I to take apart the bed frame, which they would then carry the parts downstairs. After this, I ultimately left the apartment to go over to the house earlier than the movers or my husband. Once they did leave, my husband began following the truck to the house and passed them when the movers stopped at a convenience store for snacks. Once at the house, the complaints by the movers continued, especially about the company as a whole and that said company "suck balls". In addition, one of the movers made a reference that he shouldn't be in Manchester due to suing the police department, but he still continued to work. There was also another comment from the lead guy that "the stairs never end" even when the house had the air conditioning going and there were less stairs. One of the movers also complained about "not going down into the basement" loud enough for our parents (who were also helping at the house) to hear. We had the boxes and rooms in the house labeled which did make the move in process more pleasant for the movers to know where boxes were going and plus the lead guy stayed mostly in the truck unloading. Unfortunately, parts of the bed frame that had been disassembled were full of scratches and there were parts missing as we tried to put it back together. It took me a while to write this review as I didn't want to revisit the frustration that came with the day. However, as I continue to uncover scratches on furniture going on a month later, I feel obligated to let others know. My job involves working with people and I have job duties that others do not find pleasant to the point where they wouldn't want to do my job. Therefore, I relate to when jobs have difficult conditions; however, the unprofessionalism and complaints I experienced made me very upset. When they charged up more than quoted (about $1514 with a $100 deposit), I just wanted them gone and the experience over with. Looking at the receipt, they also charged $132 for tape, shrink wrap, mirror cartons, and mattress bags that they did not use as all of our belongings besides the bed frame had been fully wrapped or boxed prior to their arrival (including mattress in mattress bag).

From the owner: Looking for secure storage units in Windsor? Storage Rentals of America offers flexible…read moremonth-to-month leases, making us ideal for moving, business, or military storage near Bradley Air National Guard Base. Enjoy enhanced security features for peace of mind and climate-controlled options to help protect your belongings. Our friendly customer service team is available seven days a week to assist you. We serve Windsor neighborhoods including Poquonock, Wilson, Windsor Center, Hayden Station, and Rainbow. On-site moving and packing supplies make your storage process easier and more efficient. Reserve your unit online, by phone, or in person today!

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

If I had the option of rating J & C Moving a %, I WOULD!…read moreFrom the very first phone call I had with Chris, the owner, to the day he and his crew (thank You - Ty) delivered my belongings from CT - NC (750 miles), the communication with Chris was clear, professional, and he always responded immediately! The day of my move, Chris and his crew were very efficient, punctual, clean, careful with all my furniture, so hard working, very polite and again so professional. Chris quoted me an exceptionally reasonable rate and a 48 hour delivery time from CT- NC (750 miles). He is an authentic man of his word and followed though with both price and delivery date! Chris, I Thank You for making my move so smooth! I couldn't have done it without You! J &C Moving is THE BEST OF THE BEST!

I used Chris and his movers for my local move last month. J&C were the most affordable and after…read morespeaking with Chris during his walk through I realized his company was going to be the best quality too. J&C were punctual, thorough, discrete, and kind. I will be recommending J&C to anyone who needs to move near or far and if I need to move in the future, J&C will be my first and only call.

Very good price overall. Dennis and Lewis were incredibly kind and helpful moving me out of my 1…read morebedroom apartment and into a house 45 minutes away. Everything was handled carefully and they were positive and friendly all day. They wrapped all my furniture, broke down and reassembled my huge/heavy bed, and nailed it on some questionable hallways/corners. No surprises on the final bill, they moved more than I had hoped to expect, and it was very easy to schedule. Thanks guys! Y'all went above and beyond!

Moved 3 miles away. I lived in the second floor of an apartment and moved into a ranch. Before the…read moremovers arrived my wife and I packed almost everything into labeled boxes and took most of our large furniture apart. The company sent 4 movers and 2 trucks. I have nothing but nice things to say about the 4 young gentleman that moved my families belongings in 8 hours. Tien, Allen, Jonathan and Anthony all took great care of our things and upon arrival at the new home they went above and beyond as to putting each labeled box where it belongs. They asked about furniture they were unsure of which room to leave it in, making my move in a lot easier to take in. We paid an hourly rate and it was kind of expensive but if you told me this was going to be my experience again, I'd pay double.

Poor customer service every month for the last few months. Manager Alicia and staff have been…read morerude, unprofessional, and unhelpful. The security gate was constantly left open, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall.

***Initial review just after moving in 4 months ago…read more A day ago I put in a reservation to move the contents of one of my storages to a bigger unit and in the same day I went to get things moving and found it to not be up to my standards. A day later I came across GoStoreIt which was a lot closer to another storage of mine as well as close proximity to a store I have a habit of impulse buying from and crossed my fingers hoping this would be the one. From the 5 stars I gave it the cat is probably out the bag that I went with the location. I always prefer a location where someone lives on property, as well as security cameras for added security. The team on site offered me the best customer service I could ask for in a time where customer service has truly been lacking. Thank you for the effortless transitions at the start of my day! If you guys ever see this remember "Happy Shopping!" ***Update June 10th, 2003 Unfortunately, things aren't as great as I would like them to be. First let me say that all that I'm going through is due to me not paying my bill on time. I planned to stop by Saturday to inquire about an additional unit or to swap out my smaller one for a larger one but I would like it in the same building so I could then move another unit that I have at another place to this storage and have all my stored items at one location. It's the 10th I'm running in the office to apologize for the hassle and see if I could possibly get a unit and pay the bill. I walk up to the door, and it's locked. It's dark so I figure I'll go attempt to use my entrance code on the gate and locate the employees on the property someplace. Since I'm late the code directs me to see the manager, which is impossible with no one being inside. There is a letter on the door that tells you they will be closed Sundays and Thursday's as well as a clock saying they will be back at 8:30 well it's 11:30 so that time has come and gone and I figure the clock was set to that time Friday evening after they closed because Saturday is the only time that they open at 8:30. I go online and make the payment thinking it may give me access to my storage but no luck so I call customer service who sees that I am current and states she is sending a notification to the management team who will reach out to me. I ask questions to give me some type of idea of when I'm going to have access to my unit and I'm only met with a response that "I don't know I'm not at that site" and a response like that just tells me that this person isn't trying at all to help me so I ask more direct questions to see if it's customary to add locks on storage units when the bill isn't paid because at this point I'm not sure if my unit has a lock because I've never been at this point and again I'm met with the I'm not at the site answer. Then I asked about there being locks on my unit and now she said yes so, I ask why she couldn't just say that when I asked instead of saying she isn't at the site, or that she isn't aware of what the customary procedure is? So, I begin to speak and the customer service agent beings into this scripted speech and I angrily ask if she would not talk over me while I'm talking. She tells me she is hanging up now and does so. I call back again enter the info at the prompt and once connected I'm instantly hung up on.

They did a great job moving my brother and SIL from Willington to Enfield. The estimate was…read morespot-on, the crew arrived on-time, and they did what they said they were going to do. Honestly, they had a bigger crew than they expected to have so the move happened much faster than expected, so we were incredibly pleased with the result. We would definitely use them again and recommend them without reservation.

I have to say I was nothing but impressed and satisfied with Tait Moving & Storage, not only on my…read moremost recent move but on our move into storage with Tait. Everyone was very friendly and helpful and the quote was very accurate as well. I am a realtor and Tait Moving & Storage is my go to for referrals to my customers. They are a shinning star in a difficult industry. Thank you Dave, John and the entire team Mark C.

After being a loyal customer for over five years, pricing started to get out of hand…read more When I notified the manager that I need to tap out because of the increase of almost $70 a month, he just told me to leave. No negotiating, no let me check with corporate, no nothing. Storage Rentals of America is not loyal to their customers, plain and simple. And on top of it, the new manager, a young white male was just an idiot. No management skills, and did not care whether I stayed or left. Now I see a new storage center opened around the corner with reasonable prices and caring management, so this SROA place can go bankrupt if all I care. For those of you looking to rent a storage init, there are many other great choices in Simsbury and surrounding areas. Until SROA changes, I would avoid this place like the plague. And you big management I'd love to see you reach out to me, and give me a deal of deals to come back. If not, we know you just don't care. This place was so much better when it was independently owned. Corporations have a tendency to ruin everything. Oh, by the way corporate... I was unit 103

Same issue as so many others. Huge rate hikes, about $100 dollars in the last year. I would…read moredefinitely find somewhere else.

This company is one of the best we've ever contracted in 35 years in which we moved at least 15…read moretimes. We were moving to the DC area from New Haven and had a tight timeframe for moving. They were on time on moving day. Charles, the owner was very accommodating to our multiples requests. The staff was always nice and professional. Packing, loading and unloading times estimated by them were very accurate. Most importantly everything arrived to our new home in very good condition. The price was very reasonable and competitive. The quality of the supplies they used was excellent. It would be very hard to beat this team in quality, professionalism and price.

I'm very sad this poor review is necessary; I really wanted this to work out. But, I too, had a…read moresimilar experience as Cheryl and Mario. Charles the owner and his crew are super nice guys. They're awesome. I loved the idea of supporting a young local company working their butts off. And, that they did. They worked hard; it was a long day. But, if you're move is emptying a storage unit, or office equipment, or any space other than a household I'd say these are your guys. Strong, funny, relentlessly hard working, great attitude and commitment. What they are not is competent. If you want them to get near your household furniture and goods, I'm suggesting you find another company. My move did not go smoothly. In the end all of my items did eventually reach my new place but not in the first shot, nor on the same day. In a series of frustrating understandings/mistake what you agree to at one point in the day will not be what happens at another point in the day. All agreements seem to be fluid. When you ask, "what happened?" there's always a "well, such and such came up." Transparently obvious and behind every reason is: poor planning. Whatever Charles' crew thought would work, didn't work. To Charles' defense he did rely on information he received from his crew when he was off site, but the responsibility is still his to accept the crew's misinformation when it doesn't pan out. So, I get it, these are just things that happen and I'm still all for this small company. Our flat agreement of a rate got tossed in the trash; he's gonna pass on his financial errors to me. I say, "no, but I'll split it with you." What am I gonna do?; they still have a truckload of my stuff. I'm from the Midwest where a handshake and agreement is a rock solid bond, anything that's my fault is mine to eat. I'm a freelancer, too. If I misquote, or grossly underestimate, I do not go back to my client. That being said, now I want to mention the household. I have one mid-century piece that I pointed out that I wanted securely blanketed and taken care of and Charles showed up to personally wrap it himself. It travelled well and was unharmed. But then, Charles left. I discussed with his crew a couple of other vintage pieces to be packing-blanket wrapped, also. An Oak filing cabinet, a 1989 Stickley chair and stool, and a 150-year old Shaker rocking chair. They wrapped the filing cabinet and the Stickley chair. 2 out of 4. I watched the rocking chair come off the truck unwrapped at my new place and looked it over - it had one gouge but I wasn't sure if that was there before. Things stacked in the new space and got deep. It was about 11:00 pm and the crew still had a 3 hour drive back, so I did everything I could to tip them and get them on their way. I trusted that they would have told me if anything had been broken. That trust was a mistake. It was about 2 or 3 days later, getting through the stack, when I picked up the Stickley stool. It was broken. Google Stickley furniture and note the price and then note the build. They're built like tanks. I cannot possibly fathom what kind of force it would take to break that stool inside the truck.(see photo) When I asked Charles what he wanted to do about it, he texted, "...the movers confirmed it wasnt done by them and they confirmed before they left." Charles was lied to. Whoever took that stool off the truck made sure it was buried and not to be discovered until later. Charles has offered me $40 to repair the $700 stool. And, I agree with him, it can probably be repaired, but that's not how vintage stays vintage and retains it's worth. This isn't a stool from Ikea. This is an heirloom; it can only be sent back to Stickley to be repaired and that's gonna cost a fortune. I am the third reviewer to point out that Charles does not accept responsibility for his or his crew's errors. He's convinced he does, but, he doesn't. By offering $40 he can sleep at night believing that's integrity and stepping up - it's not. If Charles wishes to do households he should be able to look over a room and spot the Stickley, spot the Shaker, spot the mid-century, spot a real oriental rug, spot the maple and the oak, and tell the difference between Ikea and Henredon. He should be teaching his crew, too. In my experience, he does not have that knack. Now, if you think that I got what I paid for you'd be wrong. Charles' quote was in the range of all the others. I wanted to support him as a small, local business. And, again, I really liked the guy. I specifically said to him when we reviewed all my stuff, that I don't care about the money, I care about the items, so do it right. We agreed to a price and that was that. We both lost, but only one of us is culpable. I cannot recommend Logic for households.