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Extra Room Self Storage

5.0 (1 review)
Open 8:30 am - 6:00 pm

Services - Extra Room Self Storage

Self storage

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17 years ago

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Access Self Storage -Birmingham Selly Oak

Access Self Storage -Birmingham Selly Oak

(2 reviews)

My husband had his stuff there for many, many years! Then one day we flew to England just to…read moreretrieve it and get it shipped over to America where we live now. It was such a good experience--the staff there made it as easy as could be! They helped us dispose of items that were not worth enough to ship, and got us the right size boxes for cheapest shipping. Thanks for the years of service and the help, that day!

I've rented a unit for a few months last year -mid pandemic- while i was looking for reasonable…read moreaccommodation. I had no major issues in the 2month while i was there, other than it's a big greenhouse on the first floor and 30+ degrees Celsius are common when outside is 20ish. This can make moving in/out even more uncomfortable. Why the 2-star rating you may ask? It's because of the atrocious refund "policy". I've paid another month even tho I've already given my notice. When it came to the refund of overpayment, they INSISTED they can only give me a cheque rather than transferring the overpayment to my account, in the MIDDLE OF A PANDEMIC. It's bad enough i had to go back to pick up the cheque in person but here is the twist: on the cheque, where they had to write the amount with letters, they used a combination of letters and numbers which got obviously refused by the bank. Now it took me a good 4 months to visit my bank in the first place, i then misplaced the cheque and forgot about it...which is what they hope for i assume. Consumer Contracts Regulations. s34: (7) The trader must make the reimbursement using the same means of payment as the consumer used for the initial transaction unless the consumer has expressly agreed otherwise. Please be careful and maybe consider other companies, as if they pull things like this on a customer who only stayed a few months, god only knows what else they try. I highly recommend checking trust pilot for horror stories...those will send a legitimate chill down your spine just like the famous character Freddy Krueger did when you were 11 and your parents sent you to sleep, but you secretly watched it anyway. Stay safe

Extra Room Self Storage - selfstorage - Updated May 2026

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