Took Full Payment and Vanished, Left DISABLED VETERAN with Unfinished Work and Costly Damages…read more We contracted this company for three projects, and unfortunately experienced issues from beginning to end. Early red flags included repeatedly revised proposals and unexplained "surcharges" amounting to thousands of dollars. The work started late and was plagued by frequent absences and minimal working days with inadequate explanations. The owner was rarely present--we saw him only three times! Most work was performed by younger family members who appeared sporadically, typically once or twice per week. Poor planning resulted in constant material shortages and numerous Home Depot runs that caused significant delays, despite ongoing assurances of completion timelines. Communication was essentially nonexistent--they wouldn't notify us of absences nor respond to scheduling inquiries. The day after we made our third payment (totaling $16,000), Wells Fargo's Fraud Department contacted us regarding questionable deposit practices. The very next day, the crew vanished and stopped responding to all attempts at contact. The work quality was severely deficient: incomplete, improperly executed, and unprofessional throughout. One huge project, despite being paid in full NEVER even got started! When rain came, water infiltrated our home, damaging a room and its contents beneath where the work was started but never completed. The water also leaked through recessed lighting fixtures on a second lower level. A month after he abandoned the project, we learned he hadn't secured the required permits and his insurance had lapsed right before we hired him; and this is not the first time! (Check CCB) That whole time, his uninsured crew, which included a visiting elderly family member who is not a hired employee, worked on our roof! Not obtaining permits left us liable for permit fees (minimum $2,000 EACH for three permits!) plus completion costs and repairs. Taking payment without completing work is morally unacceptable. Abandoning a project with substandard workmanship that subsequently results in damage is worse. But TAKING ADVANTAGE OF A DISABLED VETERAN who welcomed them into our home and treated them like family is truly beyond REPREHENSIBLE! We're now facing substantial financial losses and more work needed than before the project began. I would strongly advise steering clear of this contractor. Protect yourself and go with an established, REPUTABLE company that has verified positive reviews and a solid history.

From the owner: Family own and operated, with experience in new builds & Remodels. Interior & exterior, custom…read moredecks, fences, kitchen remodel, Color Plus james hardie siding, home additions, painting Interior & exterio, roofing. No job to big or to small.

Vlad and Eugene are top notch professionals, they dont just throw a fence up they do it the right…read moreway. Our existing fence was only 3 years old and falling down. West coast deck and fencing built a new fence the right way. Very sturdy and I can tell this fence will last many many years. Highly recommend!!!

Vladimir provided amazing work. We were on a tight budget but really need a privacy fence. He's…read morework is beautiful and provided the best service. We hope in the future we can have him come out and finish the rest of the yard. I recommend West Coast Deck and Fence.

Dari and his crew were phenomenal. Very responsive and professional. Love how our fence stain…read moreturned out. Would definitely hire again.

Dari did an amazing job on my 25 year old deck. Truly brought it back to life. Highly recommended.read more

They were prompt and professional. My fence looks great Price was reasonable. I would definitely…read moreuse Onpoint again.

We were taking bids from decking companies to resurface the deck and back stairs of our home using…read morea particular composite in a certain color approved by our HOA (oh joy). Paul came out, took measurements and reviewed about the job. We received his bid and awarded Onpoint CDF LLC the job. Paul and his crew completed the work quickly and professionally with high end results. Demolition took less than a day. Another day and the deck and stairs were done. Great fit and finish. We love our deck and our new back stairs with railing. Great communication. Fair pricing (60% less than the highest bid we received). An honest broker. Highly recommend.

We have used Rick's Fencing over many years and have always been happy with the results. This time…read morewe replaced an old fence in the front yard with a brand new cedar fence top-of-the-line put in the front yard. It's absolutely beautiful. The young men who installed it were professional, well mannered, and friendly. It was installed right on time. They tidied up, raked over the soil and left the grounds perfect.

The entire experience was horrible. The finished fence isn't terrible…read more I am particular about the wood used so I had the salesman bring me samples of the two thicknesses they offer. The thicker one was rough sawn on one side which I didn't like, he said if I wanted it smooth on both sides, use the thinner board, so I chose those. I signed the contract and then never got an email or call even saying they acknowledged I had signed. I thought that was odd, so I had to call them to verify they got it. Day 1- Start time 8-9. Showed up at 8:15 The lead installer walked the job and saw the post-it note on his paperwork that said "One Day" and he had a fit. Was visibly upset and called his office. They had told me it was a three-day job, so I am not sure why they put everyone through this emotional nightmare at the start of a job? He then said they forgot the jackhammer, left at 8:30 and got back at 10:00. Tore down existing fence. Took off existing lock to reuse and put the lock and screws in the dirt of one of my planters. We talked about the boards for the fence and the company does not carry any smooth on both sides boards like the ones I was told I would have (and that I had a sample of). Day 2- Start time 8-9. Called at 7:30 said going to another job first, will be here after 1:00. I called corporate and asked why they weren't at my job and why they didn't have the boards I was bid on? The CEO said if they don't carry the boards I was shown, they just wouldn't finish the job. WHAT??? My biggest nightmare, the old fence is down and they are walking off the job. I was thinking I would go pick up the boards locally or pay the difference for them to purchase some. Nope, he didn't even want to talk about any solutions. I was beyond distraught at this point. The local branch did eventually go through their stock and try to find the smoothest boards they had and did say they would finish the job, but at this point I pretty much despise this company and what they have put me through thus far. Day 3- Dig out existing cement plugs- put dirt all over my flagstone patio. Cut wood on flagstone patio, sawdust everywhere- in beds, in grout, on plants, in the mulch, etc.. The driveway is 5 steps away and would have been better for cutting and placing piles of dirt. Putting down a tarp would have been smart as well. I had the drip system all coiled and tied up so there were only three places to avoid stepping, yet they stepped on the drip lines dozens of times, even though they could have been easily avoided. They also stepped on plants in the ground that also could have easily been avoided. Seems like they just didn't care about my property or my gorgeous patio area. I had decided on their metal posts and apparently, the wood rails are not thick enough for these posts, so everywhere a board goes on a metal post, that board sticks out farther than the other boards. It is very obvious on the ends which flair out. They said they would fix it, but it has been over seven weeks now and I have not heard from anyone. He said to give him a couple weeks. So much for the lifetime warranty Day 4- They tried to install my lock and it doesn't fit. So all these guys with all this experience didn't know that a lock that has had the stems cut to fit a 4" post, wont fit on the new 5"post? This left me without a lock over the weekend, an extra four days of worry about a break-in. I am baffled that everyone said my old lock would be fine. In the photos you can see where the boards flair out at the end of the fence, that every rail is cracked where the screws are (not sure if this is normal?), the pilot screws they put in the trellis but did not remove them or take them out and put the regular bolt in the same place, etc....

Great customer servic! They got it done quick and efficientl!! there prices are way better then…read moreother companies in the area! 10/10 would use this company again!

I hired a fence company to put a new fence in.. The guy was a flake and wouldn't finish the fence…read more. I called HB Fence and Dave came out for free and finished the fence.. There are still honest, descent, integrity driven contractors out there.. I would recommend HB to anyone.

Derril and his team really impressed me. They built a beautiful patio cover and Derril had great…read moreideas to help my vision become a reality. They always showed up on time and cleaned up the job site daily. Plus while I was getting outrageous quotes from other companies his was reasonable and was open to ideas where I could save some money. I could not recommend them more!

Darril Rutherford and his crew did an amazing job of removing and re-installing our front and rear…read moreTrex decking. The "old" Trex was breaking down in multiple places and failing badly. The entire crew was approachable and professional. They were clean and efficient, removing all waste and trash. I would highly recommend Darill and his team for consultations,renovations and construction,