1. Exterior Home Solutions

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Henrico, VA

Exterior Home Solutions

4.0 (4 reviews)
Open • 8:00 am - 6:00 pm

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Gutter cleaning

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The Pinnacle Group

The Pinnacle Group

(3 reviews)

1 star because 0 stars was not an option Aug 20, 2022, 2:28…read morePM (1 day ago) i'm sure you will understand if we don't hold our breath? Zachary Green Aug 20, 2022, 2:29 PM (1 day ago) to me I completely understand, this will absolutely be completed tomorrow, and I will be out there myself to make sure it happens. On Sat, Aug 20, 2022 at 2:28 PM wrote: i'm sure you will understand if we don't hold our breath? On Sat, Aug 20, 2022 at 2:23 PM Zachary Green zach.greentpgincpro.com wrote: Good afternoon, My crew is still finishing up another home, and at this point, it looks like they won't be finished in time to start your home today. We typically do not work on Sundays, but because of the delays you have endured, the crew and I will be at your home tomorrow morning between 8-9 to ensure this is completed tomorrow.Apologies, On Sat, Aug 20, 2022 at 1:48 PM wrote: If they can't get this job finished this weekend we are going to have a problem and I will be contacting my lawyer. We have tried being patient and flexible but you guys keep screwing me;usually I at least get dinner first. . On Sat, Aug 20, 2022 at 1:41 PM anthony.bradshawtpgincpro.com wrote: Good afternoon The crew assigned to your job was supposed to finish a project in richmond this morning and then head to your home to complete your project. We are working right now to figure out their current location in relation to your project. Zach, our Production Manager, should be keeping in contact with you. I apologize that this has happened. On Sat, Aug 20, 2022 at 13:33 wrote: Hmmm 8-12 and a phone call before they arrive. Not a cloud in the sky and as of 1:31 pm not one f***ing phone call from anyone. According to your customer service rep-they are uncertain as to where the installation team is"umm they were supposed to be finishing up in Richmond

There is nothing Pinnacle about the Pinnacle group. my solar installation took much longer than…read moreplanned because they could not get it to work. A mere 6 months later and it is off-line. After repeated unanswered calls to their service dept., someone finally said it "was installed, warrantied, and working". if I have problems, I am to call Generac. If that is not enough, Pinnacle had a payment dispute with their electrical sub- so the electrical firm put a lien on MY house. Avoid these jokers at all costs!

Professional Home Services - Our crews pay attention to details. Inspect what you expect !

Professional Home Services

(17 reviews)

Quality work that was quickly completed in Richmond, VA. We love our new roof, it looks great. Mike…read morewas great from start to finish. He didn't stay in our home for hours pitching us, the quote was hassle-free. Thanks Professional Home Services!!!

I was interested in siding for my home and selected PHS because of their good reviews.Met and…read moretalked to Mike @house...I was initially impressed by Mike,s attention to details on my home that could be improved.He talked about the lower part of siding(bottom edging)as we walked around house,and that it was at different levels.This he said his crew could streamline and make look better by making it one level -- wow I thought.Then we approached the front porch and he suggested an improvement there as well.The improvement was to the railing...on the original build the hand rail was attached the the siding - he would remove the attachment from siding and install a post to attach hand rail to so it would no longer be attached to the future brand new siding--Wow great idea I thought.This and a few other ideas that were brought up by Mike I agreed to purchase siding from PHS.After purchase things quickly took nose dive for worse.I will list : Came home from work to find my new architectural shingle roof being used as work surface for the irresponsible crew i.e. broken tabs on ground,torn tabs,bent tabs.Crew was not aware that you could use a stand off attachment on ladder to prevent damage to roof.Another visit my wall board underlayment was turned into swiss cheese from the crew removing siding and hammering the old 2 -1/2 nails bending over (missing nail every other strike) into my once undamaged wall board.The sales talk about about streamlining the lower edging of siding was forgotten(just sales talk),and on rear of home made worse than original build where I have a bump out addition for utility rm.The hand rail that he said would not be anchored to new siding!!...go figure the crew drove screws into the new siding and attached porch railing and pickets to siding and also split the 4x4 porch support post that holds the weight of porch structure.The crew cut out for a gable vent on end of bump out section of home(thats not even living space) for gable vent install when there was no gable vent to be installed there! Then rigged (bubble gummed)the gable vent in wall : there was no twin studs installed to provide anchoring point for vent.The electrical outlet boxes and security lamps on exterior of home they removed and through away all the original machine screws so used non zinc coated interior drywall screws and stripped out the machine screw threaded exterior outlet boxes.Even the front door bell switch was reinstalled with drywall screws!! Not the brass exterior screws.In closing in PHS attempt to make things right : only 1 wall board was repaired on my swiss cheese house. The roof which Mike said he would replace shingles that were broke - wait for it... - bubble gum : a worker cut pieces of some old shingles (from previous roof job)to size and shape of breaks and glued in place with latex white caulk. D Edwards

Master Pro Services - Residential and Commercial Roofers in Richmond, VA

Master Pro Services

(35 reviews)

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

Davidson Roofing Company

Davidson Roofing Company

(19 reviews)

A representative from Davidson Roofing came by today. His name is Richard. I always call Davidson…read moreRoofing when I have a need, but this was the first time I interacted with Richard. He surprised me when he asked what my expectation was for the visit today. He wanted to be sure that when he left he had met all my needs and expectations. I thought that was very professional. I will ask for Richard in the future.

Davidson came out to repair a roof leak for us in October 2025. At the time, the issue appeared to…read morebe a failing plumbing vent stack fitting, which they repaired promptly and professionally. When the leak returned in February 2026 in the same area, we reached out under their warranty. Their technicians responded quickly, reassessed the situation, and determined that while the original repair had been done correctly, the true source of the leak was likely coming from an adjacent section. After removing a larger portion of shingles, they confirmed the cause and repaired it thoroughly. They also went a step further by addressing the interior water damage in our master bathroom ceiling, which was repaired with care and additional expertise. While no homeowner wants to deal with a recurring issue, Davidson handled the situation with professionalism, accountability, and clear communication throughout the process. We felt confident in their work and their commitment to making things right. We would absolutely use Davidson again for future roofing needs and would not hesitate to recommend them to others.

Exterior Home Solutions - roofing - Updated October 2026

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