My son and I were pleasantly surprised with our stay at this hotel in the North San Antonio /…read moreSchertz area. We chose this one for proximity to our soccer tournament, and everything turned out to be nicer than expected. The suite we got was affordable, modern, and much larger than normal. We didn't hear any other guests or noise from outside. Front desk was super fast and courteous. There was plenty of convenient, well-lit parking. There are dozens of good restaurants nearby along with great shopping for last minute stuff. My son enjoyed the indoor pool, and the free breakfast is appreciated, especially when travelling with kids. I'm not a fan of the Hampton Inn breakfast offerings, as the quality and diversity of the food offerings is a step behind other chains. Overall, we left our stay well-rested and satisfied with the value. I would book here again.

Our party of three stayed one night at this Hampton due to attendance at a wedding. The stay was…read moreok. At check in, the front desk lady couldn't locate our reservation. I had to pull up my Hilton phone app to show that we had a confirmed reservation. The room and bathroom was clean. However, the bathroom sliding door won't close completely. The two beds were comfortable. The wifi and water pressure were strong. The room also had microwave and refrigerator. Breakfast was the worst of any Hampton we had ever stayed in. There were no regular size plate, just small appetizer plate. Oatmeal, which was my standard daily breakfast was runny. Another standard breakfsdt item, banana was no where to be found. The scramble egg was ok. I paid $149.33 for the night which was not bad.

Very attractive indoor decor and layout. Great continental…read morebreakfast: scrambled eggs, Texas-shaped waffles, bacon/sausage, yogurt, bagels, milk, orange and apple juice, cereal, danishes, bananas, apples, and oranges, etc. Rooms are decent and clean, but smell a bit like a sauna after running the heat/AC unit. Small balconies for getting some fresh air. Pool and hot tub are indoors. Pool was a bit chilly. It didn't help that they had big fans blowing on the pool. Weight room was small and only offers dumbbells and treadmill-like machines. Overall a nice place. Would stay again.

I really enjoyed my time here. The staff was friendly. I really enjoyed the variety they have for…read morebreakfast. The indoor pool was pretty great. I really like how close it is to the Natural Bridge Caverns.

When i'm in the area of San Antonio and i'm off for 35..I always i'm here…read more. And i'm grateful for the opportunity Clean rooms.. Nice relaxing spot...

Using up Marriott points…read more Pro's Nice staff Exterior well landscaped Easy on/off to freeway Hot water with pressure Con's Check in in advance wouldn't work on website No ventilation in bathroom Lumpy, thin pillows Not great mattresses Overall this isn't a great stay

Devin the manager went above & beyond to ensure we had the best stay possible for the entire 2…read moremonths we stayed here due to our home flooding. He has trained an outstanding staff! The customer service was the best we've ever experienced & we always choose Marriott for our stays. Just to mention a few of these awesome employees: Stephanie the bartender, Erma & Yvonne, Hope the breakfast cook, the friendly young maintenance man (Hispanic, young, longish hair) who I unfortunately didn't get his name, also Daniel & Julie at the front desk. The outdoor heated pool was our favorite part, always the perfect temperature, even in February! Awesome gym, very clean. Nice hot complimentary breakfast every morning with very friendly attendants. People shouldn't write negative reviews just because of the highway construction because that is completely out of the hotel's control! Love that it's pet friendly & the staff treats you like family. I highly recommend this Marriott! A few constructive criticisms: add doors on the showers, update the pillows, & keep the coffee station open later lol! Other than that everything was perfect & it felt like home away from home. Trip typeVacation · Family Hotel highlightsKid-friendly Nearby activitiesRestaurants, golf course, horse race track. Noteworthy detailsOutdoor heated pool.

Nice enough hotel for the price. Clean rooms and bathrooms, and I'm picky. Friendly staff. Not a…read morebad breakfast, but not a good one either. A very serviceable option for those playing in tournaments around the corner!

Clean room, ok bed, friendly staff, pet friendly, hot breakfast…read more Walls thin, so is ceiling. We could hear the tv next door and the guy upstairs walking around. My husband got no sleep. Pet friendly room smelled nice and sweet. New carpet.

The hotel itself was clean, nice, and service was good, breakfast was good, but the room needed…read moresome help. The room over all was good, the A/C worked good, the bed was comfortable, it was quite, but the bathroom could of need some more work. It was clean yes, but not counter top for the sink, it was free standing. and had a plastic rolling bin for towels, very cheap. And the housekeeping needs to step up there game, there was two almost empty roll, with no extra paper, so I had to call the front desk to bring me more toilet paper and towels.

The 1st time you walk in the lobby, you're greeted with a faint smell that's nice and inviting. The…read moredecors compliment the homey feel. Our room is clean and smells nice. The space is maximized with 2 queen beds, and 1 long table, and 1 office chair. I like the fact that there's a mini-fridge and a small microwave. The small space has all your amenities, iron and ironing board. The bathroom layout is ok. The little touches made the room more inviting and unique compared to other hotel bathrooms. We tried the buffet, and they had scrambled eggs, toasted rye, muffins, with sufficient choices of spread, oatmeal with add-ons. Overall, our stay was good and staff were accommodating and pleasant, specially the lady who maintained the cleanliness at the gym.

Yvonne at the Hilton Garden Inn Live Oak was absolutely wonderful. She had such a pleasant,…read morewelcoming demeanor from the moment I arrived. She was incredibly helpful, attentive, and genuinely seemed to care about making my stay as smooth and comfortable as possible. It's clear she takes pride in her work and in creating a positive experience for guests. Thank you for the exceptional service!

Spent 4 nights here last weekend and was pleasantly surprised. We checked in on a Thursday and we…read morewere able to check in early with no hassle or fee. The room was very spacious it had a full kitchen with a fridge, microwave, dishwasher, stove top and all the utensils you would need to cook with. The living room couch turns into a bed if needed. They serve a complimentary breakfast every morning that was packed with all things breakfast. They had cereal, coffee, tea, muffins, pastries, bagels, waffles, eggs, potatoes, pancakes, etc. They offered us some complimentary treats once we arrived which was nice. They have spa water once entering which was a nice touch. We requested a fan, extra pillows and extra blankets which they were able to accomodate. The TV didn't get many channels but we were able to hook up our laptop to watch other channels at least. The bed wasn't that comfortable but it was doable. The couch was pretty hard. The shower didn't have any shelves to put soap etc that we wish they had. The bathroom was on the smaller side. If you want housekeeping during your stay u have to request it. Wi-Fi included. Overall it was a good stay. Next time we are in the area we will stay here again but get a bigger room with a bigger bed.

Hotel has an issue with vehicle break-ins. I attached their email to me after I contacted them…read moreabout my vehicle along with eight other vehicles being broken into the night/morning of Dec. 27/28 2025. Mr. XXXXXXX, I am writing regarding the unfortunate incident involving your vehicle during your stay at our hotel. I am truly sorry that this occurred and understand how upsetting and stressful this experience must have been. Please accept my apologies for the delay in reaching out. I have just returned from vacation, and my Front Office Manager has since informed me of the details surrounding what happened. The safety and peace of mind of our guests are extremely important to us. Please know that we are reviewing this matter internally and are working with the Schertz Police Department to determine what additional measures can be taken to help prevent situations like this in the future. Thank you for bringing this matter to our attention. Should you need any additional assistance or have further questions, please do not hesitate to contact me directly. My response tho their weak response below to my initial email....... Firstly it is not stressful to me, so don't tell me you understand, because you don't! And I don't think you or your front office manager really cares as long as the money keeps flowing in! Secondly it's too late for the apology! Thirdly I am not bringing this matter to your attention, the Shertz PD informed me and other guests that had been broken into that night that this issue has been ongoing at your hotel for quite a while now. Your front desk confirmed this, they also confirmed that you had security at one time and stopped the service so the safety and peace of mind of your guests are not important to you or your hotel. Refunding the money that I wasted on the two nights we stayed would be a good first step but that's not going to happen. You let people keep making reservations without informing them that you have an ongoing problem with vehicle smash and grabs!! You are not honest!! This hotel is worthless and they don't give a crap about your health or safety!!!!!!!!!! Buyer Beware!!!!!!! Stay at this hotel at your own risk!!!!!!!!!

These pads have everything you could want! They respond to messages impressively fast and made…read morelodging a breeze. I definitely recommend this place for anyone coming through Randolph

Great place to stay while TDY at Randolph. Zero complaints and highly recommend. Everything was…read moreprovided and highly military friendly.

We moved here after we found a bed bug at Super 8 Universal City. Boy we're so glad we did. The…read moreplace is conveniently located as it is close to the highway. It is near shops like Costco and Sports Academy. Room we have was spacious and clean! I recommend this place to anyone staying around the area.

11526 IH 35 N., San Antonio, TX, 78233, US Is the address to…read morethis '' New'' but trash comfort inn I was told breakfast is a 9-11 I don't know about yall but I like when my breakfast is a 6 I also was trying to get a workout end before bed, was lied to was told that is was close but the sign on the wall said 6am - 11pm I told him about it and he said that it only 6am -11am 5 hours!!! Also found hair in the shower like is wasn't cleaned like time coming here

I had a business mtg in Shertz so found this Hilton line hotel nearby. I've stayed at many HI's in…read morethe past and this one meets the standard. Very nice, clean hotel. Appears that it may have just had a facelift. Room was spacious - and I will say that for a "budget" chain in Hilton's stable, the rooms are extremely nice with cold A/C. Breakfast is as usual for HI - cheese omelet, potato's and sausage with the waffle maker, fruits and cereals. If they just had a good cream gravy. As for dining, plenty of restaurants near by and if you got kids, Chuck E Cheese literally next door. Even though it's next to the frwy, super quiet. Will definitely stay here again when in the area.

Stayed few days while in town for HS state band competition. Rooms are spatious, clean and…read morecomfortable. the mini fridge kept things colder than any mini fridge i've ever used. my drink was slushy in the morning. Staff was friendly, hotel property was clean also. Only drawback at this time is the construction going on in front of hotel on 35. Exit ramps are closed at night and causes issues getting back to hotel. Not marked well and not well lit (the roads, not hotel)