CeCe, the owner, is a phenomenal cleaner! She's also a great person. Helped me out with a great…read morecleaning when I needed to get it done before family came to visit. Very thorough, really left my place sparkling. She brings her own supplies so no worries on that account. She showed up when she said she would, was super friendly but wasted no time in getting down to business! Highly recommend.

Beware! Jessica McIntyre is a dishonest and unreliable cleaning person. I hired Jessica for two…read morehouse cleanings and she did a great job. But then the next two out of three times I hired her, paying her ahead of time, she cancelled, blaming the weather, and refused to give me my money back. The first time she didn't show, she texted me 20 minutes before she was supposed to be there, saying that because of the snow she was going to clean someone else closer to her house, and do me the next day. I needed it cleaned that day. I frantically made a dozen phone calls and found someone else to do it. After I told her that, four hours later, she told me that I shouldn't have done that because she would have gotten her assistant to do my house, whereas before she had said she was doing it the next day. I told her I wanted my money back, and she said she'd only give me credit. I said if you cancel on me with 20 minutes notice and I have to pay someone else, I need a refund. She said that she would have to wait til the banks opened on Monday to refund me. This was an obvious lie, since I paid her with Venmo, which works just fine on weekends. But I didn't call her on it, because I had already paid for two more cleanings. The next one we had scheduled she did, but the one after that, she told me the day before that she might not do it if it snows. I told her if she didn't do it I expect a refund. She avoided answering. Sure enough, it snowed and she cancelled. Again, I frantically call a dozen people. (Despite the snow, they're all out and working.) I finally found someone. Jessica refuses to give me my money back, saying that I can use it as credit. But I don't trust her anymore, and I already ruined two workdays trying to find last minute coverage. I don't need to go through that a third time. Further, she lies. She lied that she needed to wait for the bank to reopen. She lied that she was going to get her assistant to do my job. She lied that her contract says that there are no refunds if she cancels. She says how could I expect her to risk her life in a dangerous snowstorm-- I don't and didn't, it is anyone's judgment call to not drive when it doesn't feel safe, that's totally reasonable but then just return my money I paid you for the job you didn't do. I expect her to lie more and say this isn't true, but if anyone wants proof I'm happy to send you screenshots of all our text messages. I told her that I would leave a negative review on Yelp and on the community forums if she didn't pay me back for the two jobs she cancelled, but she said she doesn't care because she already has enough clients. So here I am. Be warned.

Jessica is very responsive and reliable. She cleaned a 5 bed/5 bath AirBnB in Manchester area over…read morethe ski season and did an excellent job. We appreciated the easy payment through Venmo as well.

Should not have had to reclean toilets etc. Pretty expensive for not being thorough. 7 people…read morecleaning one house does not make sense to be dissatisfied.

So happy I found Dee! She saved me in a pinch when my housekeeper cancelled last minute and I had 8…read moreguests arriving at my AirBnB. Dee's staff is highly professional and thorough. I trust her completely and am just thrilled by her service.

We were desperately in need of a clean out for an upcoming real estate closing and these guys came…read morein quick, professional and at a great rate. Would suggest them to anyone in need!! Thanks so much for a great job done. We really appreciate it.

I had LSI out yesterday to do a deep clean. My husband and I have been really busy and realized it…read morewas time to look for help to keep up with the house. Tony and his team did an AMAZING job! My tub sparkles and they moved everything to ensure surfaces underneath the coffee pot and toaster were clean too. They also cleaned a carpet for me and did a great job washing the hardwood floors. I am planning on using them on a regular basis.

Melisa and her team were terrific. Showed up on short notice and did a great job. We were pleased…read morewith the quality of the work for a last minute clean. Eager to have them come back and do the carpets too! Thanks Melisa!

Jess is great to work with-- thorough, communicative, and flexible. She provides solid cleaning…read moreservice at a very reasonable price; we hope she will be with us for years to come.

Jess Ford with Ford Cleaning Service has been a weekly staple in our home in Williamstown for the…read morelast year. Jess is incredibly punctual. She has yet to miss an appointment. She has only messaged once in the year to let us know she would be late and it was with enough notice to be considerate of our own schedule. She has a keen eye for detail and impeccable skill in all she does. She listens for any need changes and is open to switching things up when needed. We hosted Christmas party this year and she made herself available to assure our house was ready to entertain guests. Jess is incredibly fair with her pricing offering an hourly rate that is extremely valuable for the services rendered. We would be amiss without her and her staff. We look forward to working with her as long as she will have us.

I hired this company to clean my windows. The service was fantastic! The windows have never been so…read moreclean! Ryan was polite a d friendly bit not at all pushy. Although he was working alone the work was done quickly. I couldn't be happier.

Incredible Value on this man's outfit and truly I noticed his style was good also I really liked…read morehow he fixed my dog

Don and his team of 2 family members came and did a punch list of work inside my home to get it…read moreready for potential sale. They did great work and were very mindful of working around us and did a great cleanup after they were done. Reasonable rate and friendly attitude on the job. Recommended.