I have been contemplating writing a review for some time... and I just can't let it go. I don't…read morewant someone else's hair ruined.
I went to get a curly cut almost 2 months ago from Diana. I was specific with what I wanted and didn't want; unsure I'd love the reference photos I took in because my hair has a wavier beach texture and a tighter curly texture the longer it gets, but we talked about it and I thought we were on the same page. I was wrong.
I had gone in with mid back, cut straight across hair (very beautiful curls). Wanted some layers and softer U shape... left with.... A tragedy.
I had been growing my hair out for 2-3 years at that point, trying to get its length and thickness back to where it was before a bad haircut and home dye job prior. Diana had cut my hair last at Shear and I remember leaving happy enough with it the first time, so I figured I'd give it another try. I wasn't looking for anything dramatically different anyways- I was in love with the length and thickness- just wanted some blunter cut layers and a little shape... nothing thinned or super short. In fact, I even make sure to mention how I wear my hair normally (with no heat, just product, brush, air dry), often in a bun, and with all hair tucked away seeing as I have a baby under the age of 1.
she went for it. Between talks and the fear of being a picky client, i let her take off with confidence. Toward the ends of the dry cut, nothing felt too different... until we washed and dried. I stood up to go the wash bowl and SO much of my thick curly hair was left on the floor. I panicked, and tried to play it cool, keeping conversation, laughing, and talking myself into loving it the whole time it dried. I stood up to go and said I loved it, hoping I did... paid, left, and cried.
I got home a few hours later, and wept. Seriously. I had spent so long trying to grow my hair out and loved it, but wanted to just add a little life and instead I left with a short layered shag. Ends extremely thin, curtain bangs-esq that were very uneven and almost inverted in their cut... and so much of my gorgeously thick hair was left a memory. The cut, plus two products I grabbed ended up costing me nearly $200. This was my first treat to myself post-partem and I was really heart broken.
I called the salon to tell them how I felt, and they told me there really wasn't anything they could do. I knew that, but I was hopeful they'd try? They told me it wasn't like they could do much since it was shorter than wanted and overly layered, but if I had a suggestion to let them know... that was nice, but didn't change the fact that my curly pattern in the front where my bangs got chopped STILL hasn't returned to "normal" post curl-shock, or that my heart was so broken for all the time and care I had put into my hair the last few years.
I wouldn't recommend going here unless you know exactly what you want, and don't care much about results.
- as kind as possible.