Solomon was on the slow side getting back to us to schedule the work. The deck boards he installed…read morewere warped, uneven, damaged, and not even installed flat. He claimed to have fixed the deck support but all he did was place one of our landscaping rocks under one corner which we could have done ourselves. Attached photos show the end result that he left us with. It seems like it was due to bad materials more than lack of skill but it should not have been what we were left with. We reached out that night to let him know we were not satisfied with the work and and after some difficult and delayed communications, he did agree come back and make it right. two weeks later he replaced the deck boards again. This time it was done right, as it should have in the first place. We really appreciate his willingness to come back and correct the mistakes. We're happy with the re-do but probably will not hire him again due to this negative experience overall.

Arranged a time for them to show up and do some work. They didn't show. Simple as that. They also…read moredid not respond to any contact attempts on phone, e-mail, or Yelp after the appointment was made. It's been four days now and I haven't heard from them. In all honesty the silence is so deafening I'm hoping no one is hurt or otherwise out of things due to something unfortunate. Looking back I can see that they said the appointment was 'tentative', and that they'd call ahead of time. Fair enough. That bothers me a lot less than the complete silence afterwards. Without any kind of response one way or another I had to assume they were coming, and sit around all day waiting for it to happen. Edit: I was finally contacted six days later and after posting this review. The business owner was very upset because of this review. They claimed I was lying, they threatened me with using slander laws against me. In the interest of full disclosure I will reprint all the relevant details of our communication and you can decide. Regardless, I am within my rights to write a bad review of a business that I feel treated me poorly. Even if I'm wrong. So, good Yelpers, you decide: Me: (Initial request for quote based on work, unnecessary to reprint) Business: Hi Jay, Booked out until next week, but could you provide the service address, for that's how we schedule? (They listed their rates. I won't reprint that because they may change them in the future or for specific jobs) Let us know your thoughts and we'll go from there. Thank you for your time. Me: Next week is fine, (contact info I won't reprint here) Business: Hi Jay, How does Monday between 8:30 and 9 sound? Me: Monday is our daughter's first day of school, so not a great day. Wednesday morning I'm busy. Otherwise the rest of the week is open. Business: We can tentatively set it for Tuesday at 9 Me: That sounds good. Business: Alright, you're in there and this is for the actual work correct? You're list was pretty descriptive and we'll come as prepared as possible less any speciality materials we'd have to go get. Me: (details of the job, not necessary to reprint) Business: Will attempt to call you prior to appointment sir. That was the last time I heard from them until after the review, then: Business: Very extremely rude of you sir to post such false things. Tenative means that we're still deciding if we want your jobs! We have the right to decide what work we take and your projects may not be a fit for us. We never made an agreed time out of respect for YOUR SCHEDULE but we are a business not your personal servant. Business: Very very rude Business: There are also SLANDER LAWS in this state sir. NOT FAIR that you have posted such things Business: We thhink it wise for you to delete the slander upon our company who are not your personal servants but a simple Service that you called for help but your schedule did did not match with the OPTIONS we only had available to you. I believe if you look at my original review and the communication there was not a single falsehood. I mentioned they said "tentative", but I also think their communication implied an appointment. You be the judge. They never refused me service, but honestly that would have been preferable. I never treated them like they were my "servants". I've worked with enough handymen and contractors to know that sometimes jobs aren't a fit. But setting an appointment, even tentatively, then never communicating again is unprofessional, and I will write a review for that.

Great Communication. Knowledgeable and easy to work with. Excellent quality work. Punctual. And at…read morea fair price. Good experience all around and really nice to work with a small family-run company where the person you are doing business with is not just some salesman, but Is the person that's actually going to go up on the roof and do the work

I am SO GLAD I chose Jose and his crew to re-side my house. He was the ONLY contractor that…read moreACTUALLY MEASURED anything. The others all gave me what I call "a guesstimate." Working with Jose, you'll very quickly realize how honest he is. My home was built in 1902, so there were obviously some challenges. Jose would contact me, discuss the issue, and offer several IN CODE options. He impressed me with his knowledge of county and state codes. Again, HONESTY!! His quote was one of best I received, but I still would have chosen his company, due to the way he presents himself. I found myself at home with some health issues on some days while they worked, and to be honest, it was very amusing, and relaxing for me. I would hear the music playing, and one of his crew members would suddenly break out singing to the song that was playing. Things like that showed that they were enjoying life, just working away, and happy. I also asked Jose to quote a roof for my house. Again, he was THE ONLY guy to actually get on my roof and measure things. I could hear him stomping around, checking the integrity of the plywood. No one else even got up there. So, if you want an honest, hard working construction team, these are the guys to contact!! Jose also has some fantastic referrals for the work he doesn't do. His paint contractor referral was the best. I would add a photo, but it just doesn't post correctly. It doesn't do the work justice.

They were supposed to show up for an estimate. Never called. Never texted or emailed. Never…read moreshowed up!

Beautiful team, on time and on budget, hard workers, completed faster than expected, they really…read morecare about the end results. most important thing there was good communication through the project life, I wouldn't hesitate to use Oregon Roofers again.

Nate installed our original roof in September 2016 on our new build. Fast forward to Dec 2025 and…read morethere was a leak coming from one of the stem vents, running down the accordian pipe, and then into our bathroom ceiling fan and into our bathroom. I first called Nate on Dec 27 with no answer and then again on Dec 30. On Dec 30 he answered, seemed very responsive and helpful and offered to come out the next day. He asked me to text me my address, which I did. On Dec 31 I text him to confirm he was still coming because it was 1:55pm and I hadn't heard from him to which he did not respond. I figured since it was the holiday, I'd just wait until after the 1st. I reached him early the next week to which he said he'd been sick and would come out that Friday, Jan 9. On the afternoon of Jan 9 I called him because he had not confirmed and he let me know he'd been working on a chicken coop roof all day and it had taken longer than he thought but he'd come out that evening/weekend. From this point on, I never heard back from Nate again. I continued to call, text, and leave voicemails between Jan 9 and approx Jan 29. He never once responded to me - just completley ghosted me. I kept trying to reach him because I believed my roof should have still been covered under his warranty but he never responded to me so I could confirm or not. In early February, I found a referral to French Roofing. On Feb 2., Sean at French Roofing answered my call right away and by Feb 16 my roof had been repaired. I was told that Nate had put a 6" stem vent in a hole that should have had a 8" vent stem and that it had not been secured to the roof so debris started to get stuck underneath until and eventually water could run into the roof. French replaced both of those vents. French Roofing also installed ice and water around the vents and sprayed mold killer in the attic for me. I HIGHLY recommend French Roofing and I DO NOT recommend Nate and his team at True Line Construction. Nate at True Line was awful and I don't understand how he still has a business. Unprofessional, non-responsive and obvisouly does not care about the credibility of his work or care about people.

Nate and his team were professional, efficient, and delivered top-quality work. From the start,…read moreNate was honest, transparent, and kept me informed throughout the process. The crew worked quickly without cutting corners, ensuring my gutters were installed perfectly and built to last. As a locally owned business, they truly care about their customers, going above and beyond to make sure everything was perfect. If you're looking for reliable, skilled gutter services in the Portland metropolitan and surrounding areas, I highly recommend True Line Roofing!

He did an amazing job, it costs exactly what he quoted (no extra costs, etc), finished on time, and…read moreleft everything neat and tidy. I have no complaints and I highly recommend!

Purchased ceiling fan while back for my Mom's place in Victoria, during recent visit searched on…read moreYelp for somebody to help install. Sent request and got an answer quickly and was able to schedule within 2 days!! Showed up on time, super efficient and friendly, and was able to complete quality work in timely manner. Have asked for some additional work, Jonathan great! Highly recommend

Like all relationships - at first it was great!…read more Despite some initial trouble getting things scheduled we were able to agree on terms and timeline. Arnold and his crew finished the roofing job on-time and on-budget. They cleaned up quickly and we were impressed with the team's communication and openness. We were so impressed with the job that we recommended Rip City to several other people. And like many things, that is when the things began to sour. Rip City conveys a 10-year warranty on workmanship, but they have no intention of honoring it. We began to see problems arise, after nearly a year of back-and-forth calls and texts - no remedy. Vent pipe boots began to fail, water damage arose in several spots, and gutters and fascia are already in need of repair. Neither the contractor themselves, the contractor board, nor the roofing manufacturer are apt to help, so we are left to pay for repairs or do them ourselves on such a recent roofing job. Initially we were so impressed with the Arnold and his crew, that is no longer the case.

This delightful team brightened my day. True customer service pros. Nowadays it is a wonderful…read moreperk when you find a company that still provides courtesy. They totally respected my low income status and cleaned my gutters while confirming my suspicions that I also need a new roof. Call them! You won't be disapointed.

Mark was fantastic. He is great at communicating, and keeping in touch. We had to delay my moss…read moretreatment for the roof a few times due to weather. Rather than just get the job done and move on, he made sure we had proper weather for the treatment to be effective. Really appreciate the honest job and professional communication. Will be calling you out again next spring!! =)

I hired Mark to wash the exterior of my home including gutters, eaves and 3 decks. I initially…read morethought the price to be a little high, however, when I got home after he had completed the work, I was absolutely blown away. He completely surpassed my highest expectations both in the thoroughness of the job he did and how professional he was to work with. My house literally looks brand new!! I highly recommend Mark for home exterior cleaning - you will not be disappointed! Thanks Mark. Tami Neely St. Helens, OR

Rudy was great to work with! He met me at my project to discuss the job scope. He provided me a…read morebid right away, and he got the done work by my deadline. He even came on a Saturday and Sunday to get it done. This is a FIVE star company. Working with great people makes doing a remodel (or any construction project fun)! The paint looks beautiful! Thank you Rudy!!

Rodolfo and his crew are absolutely wonderful! Clean, precise and very professional. I highly…read morerecommend them. Thanks for a great job.