Wow... this was a tough 4. 5 stars for the First Aid/CPR/AED class and the instructor, Matt Brady…read more 3 stars for their administration and process. And because the 3 burned so much of my time, I had to pull my overall down from a 5 to a 4. Course - I've been certified FA/CPR certified for 18 years with AED added on in the last 5. This renewal, I decided to try a different educator. There were some updates and changes to best practices, which were highlighted throughout. Classes had a good blend of video learning, hands-on practice and validation, and live lecture with Q&A. Solidly 21st century. The instructor was engaging, had lots of personal experience, and had a great energy. It's the best I've had so far. There were a couple of small points missing that gave me pause, and I brought them up during the first aid part. Small but important things such giving lots of ice-cold water or sports drinks to someone in heat exhaustion or heat stroke can be very detrimental if they are very dehydrated (from vomiting to even sending them into cardiac arrest). Oh, and the Hillsboro campus has a single-serve, custom-grind Aramark coffee maker... super sweet! 5 stars. Challenges/lesson that may be helpful: Admin - CTC is a DBA, so there will be a discrepancy between your bill, the training provider, and the certifying authority. By the time I called, the booker said the Portland class I was hoping for wasn't available anymore. Instead she suggested a similar class at the Hillsboro location. I didn't know where that was but she said it would be on the receipt. It wasn't. The desktop site is much more functional than the mobile app, so don't rely on it. Google maps couldn't initially find it the Hillsboro training location. Instead it pointed to a nearby Hillsboro fire station. I pinned the company and address, so maybe that will improve the score so it shows up for others. Here's by biggest admin thing - So by default you apparently get an eCard. That's fine. What is not mentioned is that there is a whole long legal-ease agreement with privacy policy by the AHA that is over 3,600 words. Really? I've never had to do anything so ridiculous to get proof of my training completion. It took another hour on the phone between calling both the AHA and CTC to arrange to have a card mailed to me. Too much time. Next time I'll know better.

Finally, a permanent, year-round alternate to PCC CLIMB!…read more Bubba, take us crappy fishing--- PRONTO! Nice facility, nice class sizes, nice instructors, fast pace, little down/superfluous time wasted. They even offer some classes in evenings and on weekends! Woot!

Very informative. Polite representatives. Got free stuff…read more Accommodating to scheduling and didn't pressure the sale.

My Father's scooter stopped working. Looked at a few repair businesses, went with NW Health &…read moreSafety based on Yelp reviews. Nicholas went onsite and fixed. He was courteous, up front with all costs (before and after), and did a good job. Happy to recommend! Thank you

Needed to update my healthcare provider CPR- and this is the place to go!!! Friendly, kind and very…read moreknowledgeable with hands on experience! These ladies couldn't have made it any better! Snacks provided, your in a cosy home with wonderful hospitality and in the moment training. Small groups, and real life scenarios and questions beyond the table and lecture! Come in your sweat pants take off your shoes and get ready for a hands on course! Couldn't be happier with not only a comfortable experience, but the knowledge and expertise behind it!! Thank you so much!!

From the owner: We offer fun, low-stress CPR/AED, First Aid, and BLS training in a home setting. Certifications…read moreissued through American Heart Association.

I took my initial course for ACLS here and the instructors were AWESOME. I felt like the…read moreinformation that I learned was extremely helpful, the instructors answer your questions without making you feel stupid, and going through the different scenarios with hands-on learning was really great. My group was mainly with the instructor Adrienne, and Adrienne was very helpful, knowledgeable, and very nice. Now that I'm done with the course, I feel prepared for any situation that will require advanced cardiac life support. They were also very quick with getting me the e-card for ACLS; they said that it would take up to three business days to receive, but I received the email three hours after completing the class. I have never written a Yelp review before, but I had to give these people a good review because they were excellent and I actually enjoyed what I learned because they made it fun and interesting, and I could tell that they really knew their material well and have used it in their work as paramedics. I took my BLS from PCC, but I would recommend Cascade over PCC hands down.

I needed this certification on short notice. The class was straight-forward. Shawn has amazing…read morehospitality, she is very instructive, she made sure everyone in the class got the techniques down & everyone was confident enough to move on. I would definitely recommend this to other people. I was able to squeeze in a training for $50 right before the deal ended! I am now certified for CPR, AED, First Aid for Children, Infants, & Adults!

My husband and I took Shawn's class after witnessing a man suffer a massive heart attack while…read moreriding his bike past our house 2 weeks ago. While I was happy my immediate phone call to 911 got the paramedics there pretty quickly, I felt helpless and wish there was more we could have done. (there was - we just weren't 100% sure as to what) Which is what lead us to BTS. We took the Basic Plus CPR, AED, & First Aid for Adults class on Sunday. It was a thorough class and answered so many questions we had. I feel much better equipped mentally and emotionally to be able to handle a situation if it arises again. Shawn's personal stories of her experience were really helpful anecdotes to remembering things. She's very knowledgeable and professional. I definitely would recommend this class. It's worth the time & money.

Derek was a great instructor! You should hire him to help with CPR/AED/First aid for your…read moreorganization! In addition, he is currently assisting Fort Vancouver Regional Libraries, so we can be better prepared to help someone in trouble! I feel highly confident after his course, and Derek, if you ever get up to Goldendale, come to the library. I would LOVE to show you around. :)

Took CPR/First Aid with Derek. He provided an on-site class in Portland, OR. I've taken other…read more classes in other states and I must say that this is the best course I have taken. Information was in depth, but not overwhelming and serious content was combined with lighter topics to keep mood of the class up. I hope to take the class again when this one expires.

Jody Gonzalez was absolutely amazing! Not only was she a great instructor, I left feeling very…read moreconfident in myself because of the way she taught the class. The last time I received my certification (years ago), I couldn't even remember what was taught after leaving! Jody made you feel comfortable with anything you needed guidance on, no matter the question! The environment you're in is also very comfortable and organized! Such a unique place! I highly recommend this instructor, especially if you want to walk out with the feeling of knowing what to do in an emergency situation I'm not one to go out of my way to write reviews, but strongly felt a need to reccomend this place/instructor due to my experience I had. This type of experience is very important when it comes to BLS training! Thank you Jody Gonzalez!

Great place to do your cpr renewal. Jody is very informative and has a fun, bubbly personality. I…read morewill be coming back to renew in two years. Be sure to bring extra change for the parking meters. The suite is located in the center of Pringle plaza on the north side and has an outdoor entrance with wooden stairs, below is a restaurant. To pay for the class jody uses PayPal, I had to attempt it a few times before it went through, kept getting a funky error.