Highly recommended. Quality work and very friendly. You just to book really early because they have a ton of loyal clients.

If I could give 0 stars, I would. I received notice that I was getting audited, so I let them know and sent them a picture of the audit notice. They replied and said just send what they ask for. No problem. Turns out, Express Tax Help messed up my taxes and now I owe $3k in federal taxes. I called them again to verify and ask what I can do. No call back. I texted. I emailed. Called again and left a voicemail. Still nothing. They completely ghosted me. This was over several months, and I had to keep asking the IRS to extend because Express Tax Help was not calling me back. I was incredibly disappointed with the lack of service. I was going to them for the last 10 years. They ghosted a loyal client who they now have forever lost. The refunds are great until you get audited, and they drop you like you were nothing. Not worth it in my opinion. Take accountability for your mistake. Don't screw over a loyal client. read more

I am conflicted about Express Tax Help because, on the real, you get more $$$ with their itemizing God-given talents but at the cost of your sanity sitting in the waiting room allllllll day (or afternoon/evening), depending on when your appointment is. It can be brutal waiting all day, in the off-life-green waiting room with the small television. Folks sleep on the couches, napping in between meals consumed while waiting. By the time you turn 100 years old, you get called in, and that's when the magic calculations happen. They are good at what they do, I give them that. So really, their tax refund results are really what get all of us suckers to come back to endure this agony year after year. Pro tip: bring homework, a book to read, snacks, water, and a rosary to pray while you wait. It might be a couple of hours until you get seen. But, just know they will do what they can to maximize your return, arguably more than an aggregated Turbo Tax effort. read more

WORST EXPERIENCE EVER. DO NOT. I REPEAT. DO NOT COME HERE. service was awful. I had an appointment at 4:15 pm and waited for 3 hours to be seen. Once they went through my taxes I got nothing near what I thought. The lady who helped me had no idea what she was doing. CLUELESS!!! And offered no help to me on how to better claim next year. After that she told me to go back and wait ANOTHER hour. SHE SAID "why don't you go out to dinner or something and then come back?" Spent 5 hours to get me taxes done with an appointment!? You got to be kidding me. Never coming back. They just lost a customer because they apparently don't know what Time management is. PATHETIC read more

I've been coming here for the past four years and the service is the best it can possible get. The people take their time to explain items and will make sure you understand it before moving on. Yes, it's true... Getting a reservation is like a God send, this place books out early, so make sure you call earlier in the year to book a date. Also, be expected to wait for a while once you're in the office. Even though, you have an appointment to at 9am, it might take them 30 mins or so to finish up the prior client if they are asking a lot of questions. They will fight for you and try their hardest to get the most refund back for you. They will look and suggest ways to maximize it. They will also let you know what you can do for next year to get the max refund. Honestly, I didn't want to leave a good review or rather, I just didn't want to review it altogether.... The reason being is that now you guys will know who I use and might call and book appointments. Meaning I may have to wait longer. :( lol read more

Very accommodating during this unprecedented pandemic and it was convenient to just drop off our documents for his review. Once our tax documents were completed, his staff called us in to review and finalize our tax return with Dr. Ricafranca. We were very satisfied with our results. read more

Been going to this place now for a number of years and I have to say that Dr. Ricafranca and his associates have put together an outfit that is as competent and skilled as they come. There is a reason why people from out of state come all the way to his office to get their taxes done. His vast knowledge of tax laws assists customers in helping them with the best tax solutions possible and allowable by the IRS. Be wary though. Because of the great demand for his services, you'll need to make an appointment within the first 2 weeks of January, otherwise you'll be looking to either file an extension on your taxes or having to go to another tax preparer due to their appointments filling up insanely fast. Also, when you book an appointment, prepare to wait in his office between 3-4 hours. But the end result is totally worth it. read more

I was recommended this place by the accountant at the office I work at. I called 2 months ahead not knowing how busy they were. In fact I didn't even look this place up on Yelp until I was sitting in their lobby. The man who scheduled me in told me their only available time was April 18th - The last day to file taxes! So we get there on time, and turns out on time does not mean your appointment time. We checked in and waited about 45 min. When we got called in, we sat with an older man who asked us a few questions and proceeded to work the majority of the time in silence. I felt like he was Yoda. We spent about 45 min with him, and then waited in the lobby again for their review to finish. It took about 3 hours total, but the outcome was well worth it. They're reasonably priced and I would trust them to do my taxes again next year. 1/5 Wait Time 3.5/5 Service 5/5 Expertise 5/5 Outcome 5/5 Reliability 78% Overall read more

This Express Tax help firm is unfair to his clients who has been with them for so many years. just because the client did not have his tax return done with this tax firm, they delayed and did false promises that they will send the previous tax documents in pdf format but it never happens. this all boils down to unprofessional way of this tax firm. a simple pdf attachment to thir client's request cannot be provided because the client did not have his tax returns done by his firm? that surely will lost several of your customers because you prefer money coming to your firm rather than maintaining good rapport with your customers. You just lost your loyal customers this time. So people beware about this kind of practices. read more

This place is one of the best places to go File your taxes at. My parents have been going there for about 15 years now. At first I hesitated to go since it was a far drive for me from were I currently live but it's worth the drive. After constantly going to other places and not receiving anything back or even paying a lot to file for my taxes I ended up going to Express tax and received money back and paid a very decent amount to file my taxes. Totally recommend. The only thing I honestly just dislike is that the waiting time Is very bad! But they do take appointments so I suggest to call ahead of time read more

yea it's not the fastest wait time, but the rewards (before the 2018 tax season and the changes to the tax code) were definitely worth it. 2018 was a nightmare because of all the changes to the tax code. I have been happy with the results and have been going here for years. read more

If you can't wait go to H&R but if you have patience it's worth the wait. This is the place to do your taxes right.

This is my 3rd year going to Express Tax Help. My Mother-in-law suggested i should give them a try being she has been a client for over 15+ years. I was totally satisfied with their service and Tax knowledge. This is my Home when it comes to Taxes.... Thank You Vr, James A. White Oxnard Ca read more

I had an appointment at 2:45 and it's 6:23 and we still have not been seen. This is ridiculous. I'm expecting a certain amount on turbo tax to see if coming to these snails is actually worth it. 4 hours with an appoitment? Really? read more

I have been coming here for 5 years now. I commute a couple hours and sometimes the process takes a few hours. It is all well worth it because I always leave knowing that everything was filed correctly. I would highly recommend this establishment, especially for health care workers as they are knowledgeable as to what things are tax deductible. read more

My husband and his family has been a client of Mr Ricacranca 5 or more yrs ago and 3yrs ago included myself. The waiting is long even ic you have an appointment but it's all worth it. He knows how you can get d most of your money in the right way. read more