same day maintenance request prompt response and problem solved!…read moregreat service! great customer service! thank you!

They are the robbers, not a property management they are stealing the security deposit by making…read morelots of excuses, I was living in one of their trash property that they were charging me during all the year after I moved out, i did the all things for the house to be better than it was before, cleaned interior exterior, took care of the grass that is about 100 square feet that they charge me $355 after I took care of them and moved and all other stuff but they made a lot of excuses and charge me about $849 more than the security deposit I will attach a photo of their charging for you to understand what they are doing and how to grab your money, please be aware that they are stealing your money, If they don't pay my security deposit I will put another review and mention the people names that they are grabbing the money.

From what I know and seen The Rognas Team are a great group of people work with. Everyone I ever…read morehad to deal with that works there has Always been very respectful and answered any question's or concerns I might have had. And it breaks my heart. Some of these post people leave are ridiculous, Like how are you going to blame the management company for the tenant not paying on time?? Its not their fault. I'm 100% they screened these people before renting to them and they look great on paper but peoples circumstances change. And they don't have control over that. And you cant put blame on the company. And the post saying the apartment was dirty. I don't believe that ,Complaining about all the windows you needed to put curtains on No Central A\C. You knew all of this before renting it. So why would you rent there?? Just to put blame on someone else?? I just don't understand how people are always looking to put down and destroy hardworking folks cause they're mad at that moment. But YES great hard working company .

We moved out of State and rented our home for the last 2 years managed by Rognas. The first year…read morewas fine since the tenant was very punctual. She moved out after a year and left the house in good shape. The second year, a group of 3 friends college rented our home. They had issues being punctual with the rent, some months they were behind coming up with the rent. The accounting was off. I contacted Rognas property manager Susanne many times to deal with this and she said they would have Anna look at it. I tried emailing front office and even said I would terminate contract, no response. After a few emails, and time passing, saying she didn't know about the accounting and would let Ana know, I texted Ana. She said she would take a look at the books. She finally talked to the tenants and they started paying the rent on time. No late charges were ever assessed against the tenant though contract said it would be late after the 5th of the month. The tenants gave notice and the property was the vacant for almost 15 days and there was no movement. I decided to sell property after seeing a new contract from them charging a higher percentage + additional fee for renewal each year. . They notified me that they needed 30 days to finalize the books. Really? It was released a week before the 30 days but why hold up the property if it was empty? It would have been a good token to do that. The property was left dirty (see pictures) and I had to pay $450 to clean it. I have not heard if they reimbursed the tenants the deposit or keep it? I do not seek to reimbursed because it is a headache to me. I rather take it and just give a review. I am not a demanding person, I am flexible and patient but businesses need to take care of their clients well. I firmly believe this. I do have all emails and correspondence saved for reference but don't find necessary to list here. This review is similar to here and other reviews of Yelp which were more emotive but agree that communication is terrible, customer service terrible, book keeping is terrible. I would not recommend at all.

Dalatri Property Management has been great thanks to my Property Manager, Jeremy D!…read more Jeremy is awesome, attentive, caring and has excellent communication. I haven't had a ton of issues at my place but sometimes dealing with larger property companies you can easily feel forgotten about when things pop up. I know having Jeremy as my manager means having true advocate looking out for me and making sure everything gets handled timely and professionally. :)

Excellent service, fair pricing, and delivers on their promises. Mr Dalatri and his team has went…read moreabove and beyond to deliver on the services I requested.

I relocated to NYC, but decided to keep my property in OKC. PMI came to my rescue and found a…read moretenant super fast. They have been extremely professional, transparent and kind; always communicating everything with me immediately. I would highly recommend using them to help manage a property!

From the owner: Property Management Inc. Oklahoma City is a full-service real estate asset management company that…read moreprovides professional property management and real estate brokerage services. We offer both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real-time while providing tenants of these properties quick and easy access to maintenance requests and billing. Property Management Inc. Oklahoma City provides our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At Property Management Inc. Oklahoma City, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience we have gained worldwide truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants but also understanding that your property is an essential investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible, so you grow in your investment.

I don't know where to begin, but this has been the WORST Rental experience we've ever had and we're…read moremilitary and have rented several places. We had to find somewhere rather quickly due to our military orders and Tinker afb was full, so we were put on a waiting list. We found a house rather quickly from signature realty. We didn't really have a chance to do a full walk through or time to read the lease since they rushed my husband to sign the lease before closing time. (I was still out of town ) REALLY read through the lease because you will be appalled with the fees! We have less than a week left here and I'm concerned that we won't be getting the majority of our deposit back. So many issues with the house! The plumbing upon moving in was unbelievable. They want to blame you for everything in reality, this house was never taken care of and the day we moved in, it was infested with ants due to a overgrown tree pushing up against the fence that was pushed up into the brick which caused a huge open space behind the oven that allowed the ants a way in. The garage has issues with shutting-good luck there! The hired company to fix it agreed they are tight when it comes to fixing things. The garage has never been updated or replaced it's from the original installation, so from the 80s. Holes in the doors from previous tenants. The fence is falling apart even when putting in work orders to be fixed. Skunk and opossum are in the yard alot due to the broken fence. The worst thing about this company is their lack of concern for their tenants. It's all about money. My husband was opening the attic (in garage) to get something and all the sudden piles of old lanolium fell out along with pieces of the ceiling ! Thankfully my son had gone inside, otherwise he would have been hit. It wasn't installed right and they shouldn't have ever put old heavy stuff up there! Even the guy they hired to look at the damage said it wasn't our fault and wasn't properly installed. He called us today just to tell us the company was trying to put the blame on us, but he insisted it wasn't anything we did. Crooked untrustworthy company! It also took us numerous calls just to get them to do something about the huge hole in the ceiling. The worst part is, they have NO pride when it comes to their properties. Its all about money! With this gaping hole, they still had "showings" of the house. Thankfully, my husband let's the "future " tenants know how awful the company is when they come for a "viewing". It's quite rediculous they even show it, while we're here. Do not sign the 30 day move out application either. Do what we did and write up your own! Hidden fees are in there along with giving them permission to just pop in as many times as they want to to show the house. By law, they must give 24 hour notice!!! :) They charge you crazy fees! Absurd really. 100.00 for a toilet paper roll? 200.00 for a picture of the house? 350.00 for carpet cleaning? 500.00 for new blinds? I mean, the list goes on and on!! So much more I could share, but I wont. Please do yourself a BIG favor and do NOT go to them! We thought they were a great "Christian " company at first glance, using their schemey ways, putting up scripture all over the office and all, but be advised that they are deceivers. Not Christlike at all!! FYI our house we unfortunately rent is in pebble creek housing..

We are working on having the military blacklist this company! They ended up keeping $1800 of our…read moredeposit. They tried to justify it; I spoke with an attorney and he told me to take Alan (signature realty) to small claims court. Trust me we are putting a case together. This company cannot get away with this nonsense any longer.

I would give this place zero stars if I could. The customer service is below the floor. My husband…read moreand I have been trying to reach out to our support agent for approximately 2 months (yes, 2 months) regarding an amenity we pay for in our HOA fees that we cannot access. We have sent emails, called the office multiple times, and left voicemails, all to no avail. The lack of response is completely unprofessional and unacceptable. No one can answer our questions, provide a solution, or even give the decency of a call back when promised. Our issues are clearly of little priority to them, even though it's their job to assist us regarding these matters. It is truly disappointing that we have been denied access to use the amenities that we pay for each year! Most of this frustration could have been avoided by simply communicating with us.

Alex Holk doesn't answer his phone or emails. He sends out terse messages lacking clarity and…read moregetting clarification is impossible.

This company has managed our property for several years now, they started off strong by finding us…read moreamazing tenants in one day who have stayed for many renewal terms. They have continued to serve us well through some minor repairs and things that have come up. They are also on the lower scale for pricing and were very happy with them.

I have been with this company since 2019, and have no problem so far! They reliable, professional…read moreand very helpful. I will never change them and I recommend them 100%.

We pride ourselves on being open and easy to communicate with. Many times clients will not…read morecommunicate toward the end of their lease leaving us the house in bad shape. We try and save as much of your deposit as possible. The best way to accomplish this is to contact us before your lease termination and let us walk the house with you.

Melrose is a fabulous agency, I've had the opportunity to work with them in leasing and sales…read more Susan, in particular is always available and a joy to do business with. Keep up the great work!

If you are a landlord considering this property management company, read the contract very…read morecarefully--line by line--before signing anything. In my experience, their practices were misleading and one‑sided, and the contract language heavily favored the company while leaving landlords exposed. Issues that were not clearly explained upfront later became problems, and when concerns were raised, accountability was deflected rather than addressed. I had an incredibly frustrating experience with this property management company, and I feel compelled to warn others. From the start, communication was poor and inconsistent. Important concerns were either dismissed outright or met with delayed, vague responses that offered no real resolution. I was repeatedly made to feel as though my concerns did not matter, even when they were legitimate and reasonable

My family and I moved out of a lease property managed by this company and the gas and electric…read morecompany keeps charging me for this properties utilities. Reaching out to OG+E, they said if RPME calls and confirms my move out date, then they would drop the charges. I reached out to RPME who has said they've called and discussed the move out date with OG+E and when I follow up with OG+E they say they haven't had anyone call to confirm the date so they won't drop the charges. If you're looking to rent a home managed by this company, please run if there's another home you're looking to move into that's managed by another company. Anyone is better than RPME. They don't lift a finger apt answer the phone for anyone. If they read this review and simply make one phone call to OG+E to confirm my move out date then I'll happy delete this review. The outstanding utility bills have wrecked my credit score which is getting in the way of my family and I qualifying for a home loan at the moment.

Signed a lease agreement. Then Tms wanted to change the term of the contract. Also contract writer…read morewas unfriendly and cold. Not a people friendly place.

We have been involved with TMS for several years. Every time we call them it's laughable how bad…read morethey are at customer service. They always seem old and cranky and angry that we called even if we call with good news. They always remind us that "we are not the only property that they own." They usually answer the phone with "who is this?" Instead of "thank you for calling TMS." We have a running joke about how unfriendly they are on the phone. It usually takes them about 2 months to get back with us if we need something. They are bad at managing their time and their people and as a property management company that is all that they should do well.