The staff were friendly and helpful. We will definitely be bringing our vehicles to them again.read more

The staff here was really great! Super friendly and quick. We had two dogs with us on a road trip…read morehome when we found out we had an oil leak. They were great with the dogs and made sure that we got out of there quickly with everything we needed. Couldn't have asked for a better experience

They failed to balance my tire after fixing a leak. Simple thing that should not be an issue.read more

I went in thinking I needed a front end alignment. They checked the suspension and noticed what was…read morecausing my problems. They didn't just tell me what was wrong, they showed it to me. This was late on a Friday afternoon. Got parts ordered and delivered the very next morning. My vehicle was ready by lunch time. Good, friendly, knowledgeable, and quick service. Stop by Patrick will take care of your vehicle's needs.

The Firestone at North Hills in Meridian MS is a professional and reliable business to take care of…read moreyour mechanical and maintenance needs for your vehicle. The customer service personnel are courteous and helpful. Each one will go out of their way to assist you. The mechanics know what they are doing, especially Eddie Green. Michael McDonald is consistently friendly and helpful when I encounter him at the service desk. Overall, the whole experience of car care is made more bearable because of this store.

Firestone tried to charge me 5300.00 to replace my driveshaft in my 08 jeep…read more I bought the part for 225 on Amazon and installed it in 3 hours Could of done quicker if I had a shop They tried and say my front was bad too but I had it looked at and they said it was fine it only cost 300 if I needed it I was traveling thru so I guess they thought they had a sucker do not recommend

Chiseler, I send a car in because I lost my ignition key, 3 weeks now only to replace a lock…read morecylinder but tell me that I need a new steering column? Because the vehicle is registered in a woman's name !!

I don't know how to say how great they are! From out of…read moretown with car trouble and they got it in immediately. Leaking transmission seal that was going to be a very in depth fix so I passed on having them fix it and when I asked how much the lady said " No charge". Two mechanics time and instant service free all to try to help me out! Wonderful!!!!

Just left a oil change shop, they opened up air filter box and there was no air filter last place I…read morehad my car serviced before today was Johnson Dodge.

if they had a way to give negative stars I would Poor customer service racism neglect failure to go…read moreover contract and important details sold me anything -100 stars

I showed up to the meridian dealership and had great service from Cameron. He was very informative…read moreand helpful and I highly recommend talking with Cameron with any questions during your car buying experience

very unprofessional, poor customer service ,in service department, they don't even speak when…read morecustomers come through the door, leave you waiting for hours ,and still don't have a solution for your car problem, and just charge you money for nothing .

A few days ago, I was stranded on the highway, at night, with my engine smoking. I called AAA and…read morethey contacted Knight's. A man named Robert showed up to get me less than 30 minutes later and was amazing. He instantly made feel safe and I was able to calm down and make some rational decisions. I was able to find a hotel - Tru by Hilton in Meridian - and he made sure that I had a place to stay and knew who to call in the morning. I did call the next morning to get my car towed back home (shout out to AAA Plus!) and a man named Joe gave me a ride. He was so nice and easy to talk to. He towed me to the dealership and made sure I had a ride home while the car was being fixed. These guys were so professional and calming. I truly appreciate everything they did for me! I definitely recommend giving them a call the next time you need a tow.

My son and daughter were broken down in Meridian and needed a tow from there to my shop in Jackson…read more Mr. Robert went out of his way to help us. He didn't have to take the job but he did. My kids were in a truck-stop lounge and may have had to spend the night there had it not been for him. They are honest and fair!

I will not use this service again. We called Saturday while we were broken down 15 minutes away…read more(GPS said), The guy sounded great on the phone. We told him we needed a 60 mile tow on our truck. He said his tow truck was in he shop but he had his truck and a flat bed truck that he could haul it on. We asked him how much and he asked how we were paying. We said ever how we needed to. So he said he was eating and as soon as he was finished he would be right own. He quoted a price of $425.00. Then shortly after he called back and said he did not add the hook up price so it would be $525. Meanwhile we called a tow company in our town of Macon, Ms. and he was headed out of town. But he said he could send his son to get our loaded trailer. An hour later the son got there and we got the trailer hooked to his truck. I road with them. My husband stayed behind to ride back with the guy from J & C Towing, 35 minutes later after we left, he showed up in a rattle trap of a truck and a flat bed truck. He loaded the truck and they headed our way. On the way back my husband said the guy said he needed some fuel. He pulled over and sat there. My husband asked if he needed his money then. He was going to write a check but the guy told him he needed cash because he was doing it off the books and he would tell his boss that he lost the call. While they were traveling someone called wanting some money and and he made a sketchy deal with him. My husband said the truck was so loud that he would run the air for a few minutes and turn it off and back on every few minutes. They made it to the shop and he turned his truck off. When he went to crank it, it would not crank. My husband had to give him a pull off in order for him to get on the road. My husband said he was so afraid that they were going to have to get a tow truck to pick both of them up on the side of the road.

Got stuck on side the interstate with my RV and family. Already had the spare on the camper due to…read morean earlier blowout. They kept a bad day from being much worse by bringing a new tire to the scene, putting it on the rim and reinstalling on the RV - road side assistance at it's best. Thanks guys... got me out of a pinch.

Food court soda fountains are horrible. One of the Diet Pepsi's was Dr. Pepper, the other Diet…read morePepsi was out of syrup and a few other dispensers were leaking water. Gas station pump where I filled up was also out of receipt paper. Employees need to do a better job and upkeeping things.

For the SECOND time this month, the curbside pickup is below substandard…read more First time - Made an order. Never received notifications. App kept showing in process 5 HOURS after ordering. Pulled in at the time i picked and had to call and find out my order was ready. Second time (today) - Made order. Was notified that they were out of water. I called and was told they were fully stocked. When I got there, I was told again that they were stocked with water and I would have to go inside and get it. The guy who brought out my orders both times was very apologetic about it. I told him that it's not his fault. My problem is with whoever is responsible with fulfilling the orders. This REALLY has me reconsidering my membership.