I will not use this service again. We called Saturday while we were broken down 15 minutes away…read more(GPS said), The guy sounded great on the phone. We told him we needed a 60 mile tow on our truck. He said his tow truck was in he shop but he had his truck and a flat bed truck that he could haul it on. We asked him how much and he asked how we were paying. We said ever how we needed to. So he said he was eating and as soon as he was finished he would be right own. He quoted a price of $425.00. Then shortly after he called back and said he did not add the hook up price so it would be $525. Meanwhile we called a tow company in our town of Macon, Ms. and he was headed out of town. But he said he could send his son to get our loaded trailer. An hour later the son got there and we got the trailer hooked to his truck. I road with them. My husband stayed behind to ride back with the guy from J & C Towing, 35 minutes later after we left, he showed up in a rattle trap of a truck and a flat bed truck. He loaded the truck and they headed our way. On the way back my husband said the guy said he needed some fuel. He pulled over and sat there. My husband asked if he needed his money then. He was going to write a check but the guy told him he needed cash because he was doing it off the books and he would tell his boss that he lost the call. While they were traveling someone called wanting some money and and he made a sketchy deal with him. My husband said the truck was so loud that he would run the air for a few minutes and turn it off and back on every few minutes. They made it to the shop and he turned his truck off. When he went to crank it, it would not crank. My husband had to give him a pull off in order for him to get on the road. My husband said he was so afraid that they were going to have to get a tow truck to pick both of them up on the side of the road.

Got stuck on side the interstate with my RV and family. Already had the spare on the camper due to…read morean earlier blowout. They kept a bad day from being much worse by bringing a new tire to the scene, putting it on the rim and reinstalling on the RV - road side assistance at it's best. Thanks guys... got me out of a pinch.

A few days ago, I was stranded on the highway, at night, with my engine smoking. I called AAA and…read morethey contacted Knight's. A man named Robert showed up to get me less than 30 minutes later and was amazing. He instantly made feel safe and I was able to calm down and make some rational decisions. I was able to find a hotel - Tru by Hilton in Meridian - and he made sure that I had a place to stay and knew who to call in the morning. I did call the next morning to get my car towed back home (shout out to AAA Plus!) and a man named Joe gave me a ride. He was so nice and easy to talk to. He towed me to the dealership and made sure I had a ride home while the car was being fixed. These guys were so professional and calming. I truly appreciate everything they did for me! I definitely recommend giving them a call the next time you need a tow.

My son and daughter were broken down in Meridian and needed a tow from there to my shop in Jackson…read more Mr. Robert went out of his way to help us. He didn't have to take the job but he did. My kids were in a truck-stop lounge and may have had to spend the night there had it not been for him. They are honest and fair!

I am from out of state and have never used road side assistance before, and was afraid on the side…read moreof the road in the middle of no where completely out of gas! Wild bill was my savior! The GEICO text said he would arrive at 4:20 and he was right on time, and extremely kind and professional. He made me feel at ease, and much less afraid. And as a 23 year old girl traveling with two young children, that is very important to me. He directed us back on to the road after he was done, and followed us to the exit to make sure we were safe. I just cannot say enough great things about Wild bill! Don't be off-put by the name, because he is a very caring and kind person who obviously enjoys what he does and helping others! I highly recommend him to anyone!

This company sent an inexperienced tech to change our flat tire on the side of the road in nowhere…read moreMississippi. We called Chrysler road side assistance. Magnolia Auto arrived an hour later in a mobile repair van, not even a tow truck. We handed him our lug key and he promptly called his boss as he had never seen one before. He then proceeded to tell us if he broke the locked lug, they would not be responsible for the damage and we had to give our permission for him to attempt this and any damages would be our responsibility. And, if he broke the lock lug, we wouldn't be able to get any of the other ones off, meaning any of the other tires, but told me if he did break the lock lug, his tech could complete the tire change, but I would have only 4 lug nuts instead of 5, but that would be perfectly safe for us to drive 600 miles with 1 less lug nut. Really??!?? THEN, when we called USAA to get a different service, we discovered USAA used the same dispatch and would send the same company. USAA then called Magnolia Auto to discuss the situation, and suddenly they said they could do the service, but may still have to break the locked lug. Meanwhile, we had called Chrysler back, explained the situation to them, and, about the time USAA called us back with their resolution, Chrysler called us with a new service company that CAN change the tire with the locked lug, no problem. So we told USAA we had another service arranged and would call them again, if needed. The kicker? The "boss" at Magnolia Auto called us back and said we had no right to use 2 different insurance companies and that we had to pay them for coming out and REFUSING to change the tire. Unbelievable!!

Overcharged for a blown tire. Says a lot about a person character when they play religious music…read morebut less than completely honest in their business and word.

I was traveling from Atlanta georgia and I had a punctured tire..They didn't have my exact tire but…read morethey were able to get back on the road with an alternate tire...Thank you guys for that

Went in for an oil change and possibly new tires. They did the oil change, full inspection of the…read morevehicle plus checked tires and brakes. Stated that new tires were needed. Let me know what they had in stock with upfront price with taxes and all added in your final cost. Tires were what I was looking for and they went to work, mounted, balanced and made sure I was happy with them before I left the shop. Super nice people, down home feel and when they say call them anytime and they'll take care of you I actually believe it, which is rare these days. Thanks again for taking care of my wife's vehicle and keeping it safe on the road for my family! Yall go see them and get your vehicle needs and wants taken care of by them!

We were stranded on the side of the road for a long time. We called so many towing companies most…read moreof them could and a lot had nothing but excuses but called them they came right on. I highly recommend.

Nice people, well organized and guaranteed towing. I will use again if needed. They towed my car…read morefrom Tupelo Mississippi to the Hyundai place in Birmingham Alabama.

They did a phenomenal job with my car. Very friendly and professional too . My car looks just like…read moreit did when I first bought it.

Best in town! I've brought my vehicles here multiple times and always have great service with…read moreexcellent work!