We're from Michigan and came down to Alabama for a wedding. Realized we were way overdue on an oil…read morechange and had to drive 45 minutes because they were the only place open on a Sunday. Pulled up, the assistant manager Sam was super friendly. No one pressured us to get any specific oil or extra stuff. They checked EVERYTHING, gave us a free car wash coupon, went over everything with us. They were all so nice and professional. We definitely don't get service like this back home. 100% recommend, AMAZING one of a kind service.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cullman.

Stopped in here on a road trip because our car was acting funny and it looked like our coolant…read morelevels were low. The staff was all very friendly and helpful. They checked all our fluids and topped them off and investigated the "check engine" code. We asked what we owed and they told us no charge. Really impressed by the customer service here! They have an air conditioned customer lounge with a large TV, restroom, magazines, and even a plastic kids table with a few toys and kids' magazines.

This place is horrible! They over charge for everything! They left the old gasket on my oil filter…read moreand almost ruined my engine. The wait time is horrible! This place sucks bad! Don't go here!!!

On our way to vacation and they were the only place open on a Saturday. They got us fixed and back…read moreon the road with a very short wait and were very friendly.

I drive out of my way to come to this particular Express Oil Change. The guys recognize me, offer…read morethings that my car may need without being too pushy, and they look out for the vital stuff. It is important, as a woman, to feel like you are being helped rather than being taken advantage of when it comes to what men perceive as "man stuff." I happen to know a thing or ten about a motor, and I have never been treated in a condescending manner here. They smile, they are knowledgeable, and they all seem to get along well and have a good time. They cut up with regular costumers, too. They've started selling and installing tires here as well, so they have a really good menu of car care options.

We brought my car in for an oil change. First the guy was rude.. made us drive to the little tent…read moreto be told "go ahead pull up". Then we left. The next morning we drove 50 miles to work. My car started smoking. Looked under the hood and they didn't put the oil cap on. Oil was everywhere! I was so mad not only was it all over had to buy two quarts of oil. We did get out money back but they wouldn't clean the engine. Told us they only have one guy the trust to do that and he wasn't there. STAY AWAY!

Had a little trouble with my car slowly shutting down when I was nearing Cullman, Alabama. I exited…read moreat Exit 310 on I65 at Cullman, Alabama. Upon exiting, the power steering had shut down. A little hairy! I figured it was the alternator. I pulled into the gas station next to the Cracker Barrel for easy tow access. After unsuccessfully dealing with State Farm road assistance, I searched for a local tow company. K&K had excellent ratings and also has Golden Automotive Repair. I decided I have to trust someone other than my hometown mechanic with my 2008 Pontiac Solstice (it's my baby!), so, gave them a call. The girl who answered was friendly, understanding, and very knowledgeable. She had a truck to me in 30 minutes. This was around 4:30 on a Sunday afternoon. By 8:30 the next morning, she called and said it was the serpentine chain and pulley; way better than being the alternator since no one had one, and they should have me ready by noon. Got the next call at 11:35 and she said she my car was ready and would pick me up in 10 minutes! The service was great and the price was right in line with what I expected for that repair. I was back on the road southbound for home! Highly recommend! Side note: The Sleep Inn at Exit 310 on I65 is VERY clean, newly remodeled, reasonably priced, with wonderful staff!

On a trip to visit relatives when our transmission went out. Thankfully only a few hours from home…read more Got friends to pick us up and take use back. We were kept updated on status and once they had the new transmission it was ready in a couple days. Very easy to work with.

My car broke down as I was traveling. They got me back on the road and on the way. The entire staff…read morewas wonderful to me and my pup getting us through a stressful day. Thank you.

If you want your car completely fucked, then come here. They didn't balance my brand new tires THEY…read moreput on and some fucking greasetard completely stripped one of the lugs. They can't even do basic shit here. I trust Walmart to do a better job than them, and so far they have actually

Always done right the first time. I take all my cars here when it's something I can't do myself…read more Great work and they don't gouge you on the price. They actually try to save you money if possible. I won't use anyone else.

If you have a foreign car, or actually any vehicle, take it anwhere but here. They have giant warf…read morerats from those disgustingly worn down trailers that sit approximately 50 yards away from the business. I have pictures of one of the many who destroyed my car. I also have handwritten correspondences on legal pad paper that was sent to the Attorney General for the State of Alabama from this businesses personnel that are full of lies. I have the pictures to prove those as well. I'm suing this business for so many items that I won't list currently; however, I will update this review after I do. Do yourself a favor and go to Import City if you have a foreign vehicle.

For starters,I heard all kinds of bad stuff about the service crew at Walmart, from people working…read morein the auto service dept. The one thing they don't tell you, is when paying, they lock your bank card for 7 to 10 days, I had no idea until today when, i went to the store, and they had locked my card, i didnt owe them anything, they was refunding me money because i over paid, come on, so i had to leave the ztore without my stuff, its ridiculous ​

If I would go to one place in town, this is it. I trust Terry and his family with everything. They…read moredon't look to fix what isn't broken and that goes a long way. They always service my vehicle quickly and they know what they are talking about. I enjoy not only the service , but the people too. They are always able to smile and make small talk. They make the customer feel appreciated and special, which goes a long way. Terry always texts me to follow up or to check on me if he hasn't heard from me in a while.

I am sent junk mail all the time by this auto shop offering free services such engine code checks,…read morebrakes, etc. I needed my battery and alternator checked to see if either was working properly after going by o'Reilly's the guy said theirs was broken so I decided to stop by Guthrie's and have them test my alternator and I should have known better than that because I was told there would be a charge for doing that something that is free everywhere else also they guy I talked to about this had the attitude of he could careless about my troubles! I would not take a bicycle to this shop after this experience and I wish they stop sending me FALSE advertisements in the mail you don't offer anything free of charge so stop misleading people!