I stopped by here to get an estimate on new brakes for my SUV. I got there promptly at 7am when they opened. I was greeted by a younger employee who asked if I had an appointment. I've never needed one before, so I said no. He rescheduled me for 9 am. I came back at 9am, and the same guy asked what I needed. I was surprised he didn't remember me from just a few hours before, but I re-explained to him again what I needed. I dropped off the SUV, and within 15 minutes, I received a phone call with an estimate of nearly $700. I declined and went back to pick up my SUV. When I got there, he informed me that there was a $25 estimate fee! I said they had never charged one before and have never been charged an estimate fee before at any other establishment. My SUV, I doubt, was not inspected at all because of the short amount of time it took to look at it. I paid the fee, but it took the older gentleman almost 10 minutes because it appeared he didn't know how to type or work the computer! I immediately drove my SUV to another repair shop, and they only charged $296, tax included. I can't explain why McGriffs was charging twice as much, but I'm surely glad I didn't fall for their highly over-priced services. read more