After a wreck on interstate 65, Harris Wrecker Service was there quickly to get our car. Great…read morefriendly, fast service. Thank you so much for all your help.

Very pleased. Pricing is fair and turnaround was quick. They also tow your vehicle. It's nice to…read morehave it worked on and towed all in one place

Zero Stars. I wanted to rate this zero stars, but it wouldn't let me…read more Worst experience I have ever had with a tire shop. A tech and the shop manager were both rude. Both techs involved were either very bad at their job or just did not care. I went in with one special need as a customer - I have lug nuts that are made of lightweight aluminum and have to be tightened with a torque wrench, no air tools. As a courtesy I let them know that one of the tires had fix a flat in it. One of my rims had a crack and I was at Elgin's to swap the tires to another set of wheels. As they were putting the second wheel on the car, I noticed that the tech was putting the driver's side front tire on and that it and the rear wheel were turning in opposite directions. I went into the shop and asked him about it. He made mention that he had to put it there because the tire was directional and had to be on that side. As I walked away to look for the manager I heard him call out to the other tech and say that there was a problem - the wheels were directional. I didn't see the manager right away so I went up to the other tech to ask if the guy was just putting the wheel on the wrong side or if the wheel had been mounted backwards. He did not answer me, walked away and looked at the wheels they had already mounted, then headed to the office, all without a word to me. The manager came back out and looked at it. I said that they had mounted two of the tires backwards and he got angry. He began to curse and talk about all of my special needs (directional tires, low profile tires, directional wheels, special lug nuts) and how they were trying to be accommodating. When I asked him to have them fix it he refused and said they were going to put the tires on so I could leave and that was that. I said, "So I have to pay someone else to fix this?" He cursed at me some more and reiterated that they would not fix it and then told me it was my fault for not noticing it sooner. He made no offer to refund any of my money. After I told him I was from out of town he told me I could come back during the week (this was on a Saturday) and he would "look at it then." Still no offer of any kind to actually make it right or refund any of my money. When I left I had two wheels mounted backwards on the rim, they kept my polished valve stem caps and replaced them with the cheap black ones, and one of those was missing. Some of the lug nuts were not tightened all the way down and the manager not once made any form of apology for his techs and how inept they were or his poor attitude. Directional wheels, directional tires and low profile tires are all stock on a great many vehicles. If they can not accommodate stock options such as those, they should get out of the tire business. The techs were inept, the manager was rude, dismissive and equally lacking in knowledge about simple tire and wheel concepts. I would never pull into their parking lot again. Not even if I had four flat tires. I would ride the rims until I could make it ANYWHERE else.

I will have to give Elgin a try after knowing how satisfied my son and my brother-inlaw have been…read morewith them.

Excellent service! Randy worked with me on the fix for my muffler and helped to fix it so that I…read morecould service my truck later without having to cut the system off next time. He fabbed up a fix in 30 minutes and had me back in the road quickly. This is the kind of hometown service I expect in Alabama!

Very friendly and got the job done fairly quickly. Was needing to get 4 Power G in my car and air…read morein my tires and it all got done easily and quickly!

dustin did amazing, had me a new tire in less that 15 mins. They're all very nice and definitely…read moreearned themselves a new customer!

My original review from 2017 keeps getting deleted. Details not included in my original review…read moreinclude: At one point during my visit to Major Motors, one of the four men surrounding me asked what kind of car I prefer. I replied I liked bigger, stronger SUV's. Inappropriate comments were made (sexual references) by a few of the men surrounding me and they all laughed. I did not feel safe. My experience was pretty much every woman's worst nightmare when car shopping.

My family has purchased many cars (I'd estimate 10+) here over my lifetime. You can forget all the…read moresmarmy "used car salesman" stereotypes - these folks are great. When it was time for me to buy my first car I made the trek to Arab. I talked to John Sheffield about the car I was hunting and he showed me a couple cars that *almost* fit the bill, but I had my heart set on something pretty specific. So, I walked away. Fast forward about 6 months... John called. They had literally *just* taken the car I was looking for in on trade. I went out there, looked it over (they hadn't even had time to clean it up yet) and made an offer. It needed a tiny bit of body work, but by the time I picked it up it was in better than new condition. So, thanks to John and Major Motors, I've got a car I LOVE. Recently, I scuffed my car. I went to a local body shop where I'd had work done before and got a quote. That quote made my jaw hit the floor. Remembering what a great job they'd done on the initial bodywork, I called Major Motors. They did a beautiful job, rotated the tires, changed the oil, and gave me new wipers all for about 60% of the initial quote. They do offer referral credits, so if you go out there, please let them know I sent you!

Very helpful gentleman! Good customer service didn't have my size tire but helped me find it at…read moreanother location. Definitely went above and beyond would recommend.

The best. On the road and tires went bad. They put 4 new tires in the speed of light and had us…read moreback on the road in no time. Nice friendly people and gave us a great price as well

David quickly traced down an electrical gremlin on my older Benz that had been bothering me for…read morequite some time. It turned out to be tied into the car's security system--the system constantly thought the hood was open, lighting up the cluster in bright red even though the hood was fully closed. It was a huge annoyance. They took my car in, and within less than an hour, the issue was diagnosed and resolved. David took the time to explain what was wrong and how they fixed it, and now everything is working perfectly--truly as good as new. Much appreciated! (2007 Mercedes E350)