10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

I just went in today for my very first business experience with Richard's automotive who is owned…read moreby Jim and Megan and I have to tell you today's experience was the best in Customer Service that I received a very long time.. Everything that I asked for was met with with the utmost gratitude and sincere desire to provide the ultimate customer service. This is a family owned business, not impacted by corporate decisions. They are in our local community and deserve our sport. I had an oil change on my Lexus, and it was the same level of customer service as if I had gone to the dealership actually, it was better because they genuinely cared about the relationship that we had between each other.. I may have paid a little more than I would have if I had gone to some other large churn them and burn them and oil change facility. They have absolutely earned my business and respect.

My experience with Richard's Automotive is far different than most of the recent reviews. I was…read morehoping Richard's Automotive could fix a coolant leak in a Ford F150 Turbo, a 13-hour billable repair and about $2,300.00. After 10 days (eight working days) and multiple excuses/lies I got my truck back with the front tires rubbing when turning, turbo leaks, and a check engine light with a turbo error displayed within 20 miles of pick-up, all documented by Ford. I gave Richard's Automotive the opportunity to be a responsible business and make good on their bad repair, they chose to defend the undefendable. Luckily, Ford was able to correct their incomplete or poor repair, provided video and written evidence that Richard's Automotive did not complete the repair correctly. Unfortunately, the Ford repair of Richard's Automotive negligence cost me an additional $1,400.00. I warn potential customers of this: if your repair is taking too long and the excuses pile up, you should be concerned with the quality of their work. Don't drive off without first test driving the vehicle.

2 years ago, I brought my Jeep to have the clutch repaired, which they did. The clutch is making a…read moreloud noise for the past 2 weeks and needs to be redone. I called them to see if they can take some of the cost since it has driven about 500 miles and it is abnormal that a clutch needs replacement so early. They just criticized the poor quality of the hardware that used and that it has only 1 year warranty. Therefore they are not responsible for the problem. When a company is not taking any responsibility of their work and hardware choice, it is better to avoid it.

I brought my 1955 jeep after 3 previous shop could not fix it. And they did it, fix it, tune it,…read morereally nicely. Thank you guys, I really appreciate

Awesome service! Steve's very knowledgeable and knew exactly what was wrong with my truck…read more It's nice to have an honest shop and not worry about being ripped off. Very professional. Highly recommended.

We were in town from Virginia visiting family when our car started leaking oil. It was a Friday,…read moreand most of the shops we called were unable to schedule service until Monday, which is when we were due to head back to VA. Hickory Flat was the closest shop, so we took a chance and drove in without an appointment, hoping for the best. The owner was understanding of our situation and got our car into a bay as soon as possible. The inside area is comfortable and air-conditioned, which was perfect for a hot day. Our car was repaired and we were back on the road in little time. We are so appreciative of the excellent customer service and care of our vehicle. Thank you!

100% recommend. They are the most helpful guys and will always go the extra mile to help you. It…read morewas a quick fix of a flat tire. Service is fast and efficient and it's great value. This is my go to place.

I am a new father. I bought brand new tires and hired "them"( Mr. Tire) to install them. This was…read moremy first and last experience with this company. I didn't ask much other than to check their work Because I am a nervous father. This was met with an unpleasant tone by an older gentleman at the front desk, assuring me that they are the best. After Install I requested that they test drive it before handing me the keys. That request was denied, again with an unpleasant tone. I hoped in my car and drive it not even past the island in front of the establishment before the wheels started to jerk violently. They ultimately fixed the issue but did nothing to repair the damaged relationship. Will not be returning again.

Do not go here if you are a woman. I'm a 43-year-old woman who has driven my old Honda Odyssey for…read more12 years. I have had oil changes in many different places. The guy came back and I told him I wanted the $50 cheapest oil change. He said that unfortunately my vehicle had to have the $67.99 or $87.99 oil change. I've gotten a synthetic oil change at a dozen different places for $40 something or less. I told him I have never in my life paid that for an oil change and he acted like I was lying and got a massive attitude when I said I was leaving. So sad this type of business is in our community.

I made the mistake too many times of sitting at the dealer for 90 minutes or more for a routine oil…read morechange. These guys are fast and friendly. In and out in 15 min and I don't even get out of the car. I appreciate the work they do. I have needed a few other things looked at and they are again very fast. Many places don't have appointments available but these guys do and get the job done.

This is not the way to install a starter! Don't know what the Allen keys were for.. important to…read moreinstall starter correctly or damage to flywheel can result, right LUCA?? Results from MIBILE MECHANIC is a new flywheel, retap bolt holes in Engine block, and of course a new Starter (THAT FITS) You will need a mobile mechanic to fix what this mobile mechanic screwed up.. they say pictures are worth a 1000 words and I have them!!!

From the owner: We do lots of work cheap read more

Cody came out to my house to fix my daughter's car and did a great job. I dropped a screw into the…read moretiming chain area while trying change a valve cover gasket myself. I thought the timing chain cover would need to be removed to get it out. He suggested removing the oil pan first as it could have dropped into the oil pan. He said it was an easier and less expensive repair if that was the case. That was where the screw was. He communicated well and was very respectful all along the way. I will definitely call him again the next time I need car repairs. I would highly recommend him to anyone.

From the owner: At CoSha Automotive Repair, we’re committed to keeping your vehicle running smoothly and safely…read more With years of experience in automotive repair, we offer top-notch service for all makes and models. We are a family owned & operated mobile repair business. We have the best labor rates around, $65.00-$75.00/Hr. If you find it cheaper we’ll match are competitors. Give us a call today, all new customers will receive 25% off.

I have used them several times over the years, but admittedly have shopped them over price as well…read more No longer. Bought some tires the other day and intended to do brakes and oil change in one stop. The price was competitive on the tires so I decided to go local over chain. Forgot how nice it is to deal with good, local people. Plus they checked the brakes and told me they were good. Most places would have still sold me the brakes, just swapped, no questions asked. I appreciated they are looking out for the best interest of the customer, not just profit. Very happy with the tires and service. Thanks Cherokee Tire.

These guys are solid and reliable. They go out of their way to provide excellent service. Their…read moreprices are reasonable and they are honest.