This has got to be the worst place to take my fleet truck to for an oil change. From charging me…read more$19.99 for an enhanced inspection and I have to ask for air in my tires what a joke. Then down to over charging for the oil as i just need what the mfg wants done and not what's the most expensive. Stay clear from this place with your personal car or truck.

I've been here a couple times before for oil changes and a battery. So I thought it would be nice…read moreto pen a review while I'm waiting for 4 new tires and an alignment. Express Oil Change & Tire Engineers is an excellent place to get your vehicle serviced. They do just about everything. Breaks, radiator flush and repair, oil, tires, batteries just to name a few. The waiting area is clean and spacious with plenty of fresh coffee and they have many stalls to work on multiple cars at the same time. All the mechanics I've talked to and done work on my car were very knowledgeable and the work has always been done flawlessly. They now have a loyal customer.

Brought my vehicle in due to a problem with the front tire. They charged me $2000+ and returned…read morethe vehicle with the front tire rubbing against the fender when turning, and the original problem still a problem. They charged me an additional $400. to repair their screw up. They treated me like I was stupid and the problem was my fault. As a young man I rebuilt engines and use to do my own mechanical work, so I understood the problem and what needed to be done. Stay away from these people.

I took my truck to this location and had a terrible experience. My truck had a transmission leak…read moreand they supposedly replaced the transmission filter and the gasket. The fix did not last long and it was leaking again. They said that they just needed to torque the bolt and it would be good. A few months later it started leaking in the same place. Since they could not fix it within 2 tries I was not going back. I took it to a place in Kennesaw where they looked at it and said that it looked like it had been torqued too much and had bent the cover. Now I had to pay for the full job again and a new cover and this only cost me $460 where as Chrisitan Brothers charged me $980 and messed up my truck. I contacted them and they told me that since I took it somewhere else to get fixed there is nothing that they would do for me. I think that they owe me the full amount that I paid them or at least the difference of what I paid at the Kennesaw repair shop and the amount that they over charged me. I will never go to any Christian Brothers again because I have now had another person that has said she went in for one thing and now they want to charge her over $10,000. STAY AWAY

I have been coming to Killian for a few years, to get my oil changed and one minor issue. Friendly…read morepeople and quick service. I was just there to have my front rim and bent tie rod replaced on my semi new 2025 Genesis. To not hit a dog I turned away from it and slid into the curb and damaged my rim and bent the tie rod. Killian did a great job, but Genesis was faulty on the tie rod. They sent the wrong part due to a wrong part number that they acknowledged. All in all was a great experience, and they did not charge for their loaner car.

We had our brakes and some other issues fixed on our Highlander recently at Killian. They were up…read morefront and honest about any issues, and realistic about what needed to be addressed right now. Our service adviser, Bobby Light, did a great job communicating the issues covered in the estimate, fair pricing, and when the vehicle was ready. It's not easy to find an all-around solid service shop these days, but I will absolutely take my vehicle back to Killian.

STAY AWAY!!! Blew me…read moreoff 4 days in a row with no notice. Showed up with the wrong parts which they charged me double for. No paper work, no receipts, or warranty was given to me AS DISCUSSED BEFORE I PAID THEM FOR PARTS UP FRONT. They charged me for a more expensive transmission then showed up with the cheaper model hoping I wouldn't notice. He then lied again about it being out of stock. I confirmed this through the manufacturer. I ended up paying them for labor they didn't complete just to get them to leave and they still threw a fit. Completely unprofessional and dishonest!

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

2 years ago, I brought my Jeep to have the clutch repaired, which they did. The clutch is making a…read moreloud noise for the past 2 weeks and needs to be redone. I called them to see if they can take some of the cost since it has driven about 500 miles and it is abnormal that a clutch needs replacement so early. They just criticized the poor quality of the hardware that used and that it has only 1 year warranty. Therefore they are not responsible for the problem. When a company is not taking any responsibility of their work and hardware choice, it is better to avoid it.

I brought my 1955 jeep after 3 previous shop could not fix it. And they did it, fix it, tune it,…read morereally nicely. Thank you guys, I really appreciate

Love these guys for all the repairs they've done. They always keep it real, and they aren't…read morescammers. They've always taken care of us and shot us straight. They will always be my first choice.

I wouldn't trust them. I gave them my car to work on and they took months and months to fix it and…read morebilled me an absurd amount only for it to not be fixed when I drove off with the car. Save your money and time and go somewhere else. By the way I went back multiple times and got billed for more stuff and they tried to bill me for a handle they broke while trying to fix my car.

I just went in today for my very first business experience with Richard's automotive who is owned…read moreby Jim and Megan and I have to tell you today's experience was the best in Customer Service that I received a very long time.. Everything that I asked for was met with with the utmost gratitude and sincere desire to provide the ultimate customer service. This is a family owned business, not impacted by corporate decisions. They are in our local community and deserve our sport. I had an oil change on my Lexus, and it was the same level of customer service as if I had gone to the dealership actually, it was better because they genuinely cared about the relationship that we had between each other.. I may have paid a little more than I would have if I had gone to some other large churn them and burn them and oil change facility. They have absolutely earned my business and respect.

My experience with Richard's Automotive is far different than most of the recent reviews. I was…read morehoping Richard's Automotive could fix a coolant leak in a Ford F150 Turbo, a 13-hour billable repair and about $2,300.00. After 10 days (eight working days) and multiple excuses/lies I got my truck back with the front tires rubbing when turning, turbo leaks, and a check engine light with a turbo error displayed within 20 miles of pick-up, all documented by Ford. I gave Richard's Automotive the opportunity to be a responsible business and make good on their bad repair, they chose to defend the undefendable. Luckily, Ford was able to correct their incomplete or poor repair, provided video and written evidence that Richard's Automotive did not complete the repair correctly. Unfortunately, the Ford repair of Richard's Automotive negligence cost me an additional $1,400.00. I warn potential customers of this: if your repair is taking too long and the excuses pile up, you should be concerned with the quality of their work. Don't drive off without first test driving the vehicle.

Good, honest, knowledgable mechanics. They get work done on time and do a great job! These guys…read morehave done several service jobs on my vehicle and I will use them again!

From the owner: We are specialists in Check Engine Light and Emission Repair. We repair brakes, cooling systems,…read moreHeating and Air Conditioning, Starter and Alternator, as well as Timing Belts and routine Maintenance !!