Express Photos
Recommended Reviews - Express
Start your review...
10 months ago
For some reason the gas here is cheaper than Ramstein. At first glance this is a typical AAFES shopette that you would find any where in the world. It is well stocked and the staff are friendly. I was surprised that this wasn't a 24 hour shopette like Ramstein. But it does provide the same services. read more
This gas station and shoppette offers great services. I love how you can get an ESSO card here very easily. Almost all of my experiences have been pleasant except for one time. I hate to say it but these German cashiers really are not so friendly to Americans and I don't think they should work in a place where they're going to disrespect customers and insult our intelligence. Yesterday, my husband put gas at the ESSO gas station right off of ROB. The pin my husband entered was not being accepted which resulted in his card being locked. I advised him to call the number on the back of the card and he spoke to an awesome customer service representative: Ralph; who told him to come by this ESSO gas station to see what was the issue. When we got to this shoppette, we asked to speak to someone and these 2 German Female cashiers started giving my husband a very hard time (telling him to call the number which he did, then they tried to say they couldn't help us but then when some reiterated what we said, they basically tried to act like they were not wrong and said they could assist, which is what we had been telling them from the beginning.) Anyway, a sweet American cashier female looked into the system and saw that there was no pin registered to his card so they refunded my husband the amount he shouldn't have paid. Only reason why they don't get 5 stars is because the American cashier told us there have been many complaints about those two German females and I honestly feel this issue needs to be fixed. This is a Military establishment and everyone should be treated with kindness. If they don't want to serve us, they shouldn't work there, period. Other than that, Ralph is a great ESSO rep and so was Gabby! read more
More info about Express
Bldg 2490
67661 Kaiserslautern
Germany
Directions
0631 3504102
Call Now
Other Amenities
Does Express have free WiFi?
Yes, Express has free WiFi.
More Info
Hours



























