I am searching for a company to help me with my parents belongings as they've passed and their…read morebelongings are gorgeous and well made. When I did a google search I called the company with the most reviews but it felt impersonal. I did a yelp search and this company came up. I just had a lovely conversation with a women (who's name I didn't get) she was polite, attentive and if she were servicing my area I would have hired her and I asked more then once if she had anyone in my area but we're too far to be efficient. What I appreciated most was how she clearly summarized how the business works so that I would have something to base my search on- what's included what's not, what they do, how they do what they do, what to expect from start to end- that required time and professionalism. She made me feel like a client despite being out of her jurisdiction. Dear Ms- I thank you for your time and appreciate your kindness and I am grateful you answered my call. It was perfect timing to have connected with you and you set the bar for the service I am seeking in your industry! If you're looking for help, and you're in the Ottawa and surrounding area- I hope you give this business a call and mention my review so you show you're invested in this process and you'll I feel confident in saying this business will be invested in you also.

I was very disappointed in the service offered by Estate Sales Ontario. My brother passed away in…read moreearly July. Estate Sales Ontario arranged a sale in late August. The auction day went well. However, the Estate Sales Ontario owner had promised us that she would dispose of any unsold items in my brother's apartment. (This promise was also on her website at the time.) This did not happen. We were left with one week to dispose of various large items ourselves in a difficult time of Covid. The owner promised a prompt reckoning and payment from the auction. This also did not happen. It took several months and repeated reminders for any payment to arrive. The owner told us she had "overlooked" our payment because she was so busy. I live in another province. It took three months for items I bid on to arrive. Expect politeness and promises when you first talk to this owner but little follow-through. Very disappointing service.

The Great Estate sale was such a great place to shop for my husband and I who were looking for…read moreantique-like furniture at a lower cost for our new condo. Veronica was easy to deal with and so was her staff. We had ample time to bargain shop and payment was easy. Our only challenge was getting our purchases home as we barely fit them in our car. I have been to a few sales and enjoyed my time there. If you are looking for help with your estate or to find items to add to your home, look their sales up online at thegreatestatesale.com ! Thanks, Veronica!

Drove 30 min. to get to a sale was there 3 hours early to be somewhat 1st in line.we were told to…read moremeet in a parking lot and wait for the person in charge, Veronica to take us up in the apartment, we were told to line up at the apartment door in order we came, so as we were following her a dealer who she favors ran to her, she wispered to him must have told him the apartment # because he rushed away. so we finally get upstairs and open the door to the apartment and there he was already with his pile of things,afew of us complained but a rude white haired man said don't worry about it, how can he say that when it was so unfair I am 68 years old and went there early to get something which the dealer had bought on top of that I took a painting off the wall and put it with my pile and turned around for one minute and it was gone, the dealer had taken it. and his girlfriend had already taken it to the car, I told Veronica but she was not to happy that I made her send one of the workers to get it back. This happened last year and I never went back to any of her sales. I heard from many she is unfair and has her favorites.

I hired Next Step Forward to help me put my belongings up for auction. It was quite a task because…read moreall was in storage and packed. They took the challenge with professionalism. They were incredibly support and pro-active I highly recommend them.

From the owner: compassionate help with downsizing decluttering and creating your new home. Whether it is for you…read moreor a loved one, moving can be stressful and overwhelming. The Next Step Forward can assist with decluttering, managing your move, and setting up your new home with experience and compassion - to help you reduce stress and maximize your home's potential.

I used to leave amazing reviews. Until I was scammed and Max Sold did not stand behind their sale…read more I was sold a tightly tied plastic bag of garbage thinking it was a pair of boots I liked. I opened the bag and the first thing I pulled out was a piece of a shoe with dirt and disintegrating plastic falling off. The other shoe, the sole was holding on at the toe. The boots I was so excited about? The designer, high end boots? Plastic. Probably from Arsene. Yes, we are supposed to check our purchase but I was rushed out and away and told to look when I got home. Plus, they had the plastic tied so tight I needed scissors to open it. I contacted Max Sold...they offered me $25. I spent $158. Think I will go back to the seller. Maybe when more folks show up on doorsteps, scams will not happen as often. I am disgusted and disappointed. 25+ years shopping with Max Sold and dozens of great reviews....here is $25. Go away now. I am beyond upset. You will see my reviews everywhere until this is settled. Do not buy from Max Sold unless you like buying garbage.

SELLERS BEWARE. YOU MAY OWE THEM MONEY IF YOUR ITEMS DON'T SELL MORE THAN $300…read more If you post items and the total amount of the value sold is less than $300, you will owe the difference to them. Customer service is very ineffective. Some buyers may not even show up and you get to deal with the unsold items and may owe them money, even when you are the one managing the auction. Facebook marketplace may be a better option.

Alivio made one costly mistake after another while handling the auctioning of my possessions,…read moreincluding re. the vehicle for sale's odometer reading, saying it's fine to drive it until the pick up day, but then the buyer saw it changed from the advertisement & was extremely upset on the pickup day....... They messed up on the used vehicle info package, bringing down the value of the car as it went to the 2nd bidder [whom I had to give another additional discount to for his patience] instead of the first who offered $4000 more. The 1st bidder lost their patience / got uncomfortable once they saw there wasn't even a mandatory document called the UVIP available, AND needed to wait while it was fetched by the owner [me], who was scrambling to get the package + even had to go in person to pay for it a 2nd time at Service Ontario, since the online package never came after 10 business days. Total dysfunctional organization techniques. Alivio then had nerve to claim I made "an additional $500 more than what the dealership offered at $3000" -- no, the car dealership offered 3K at the unrepaired state, not post-repairs which would've fairly brought the value **up** according to the trade-in assessor at the dealership. For the posted advertisements - Countless misspelled words, "Booth" was misspelled for boots, couldn't even get this correct. For jewelry - completely blurry and out of focus photos, this cost more than 2K...? well, in the end after the legal loopholes they took to charge me an extra $1100, it cost $3100? Kitchenware - cookware photos were unbelievably bad, there were items put into the wok to save counter space, and the items **were not even removed when the photos were taken**, so the close up of it even included other items in a super weird confusing out of focus shot that's supposed to show the inside of the cookware. Electronics - a new GHD duet styler that cost almost $600 had a description not even separating the words in the ad, reads as "iron and hairdryer in oneTestedFairly new"... such shoddy writing & staging in ham-fisted postings that no doubt did further damage to the bidding potential of buyers who are viewing the items. All the other loopholes used to blindside a customer on their bill at the end - I thought the time was being counted down from the time the buyers are scheduled to come pick things up, why do they tell staff to come 2 hours earlier and have the staff's labour costs start getting counted at 9 AM when no buyer pick-up is even scheduled for the 2 hours? Weirdly there were many buyers who DID show up at 9... The people who came to pick up ALL said they saw on their ends that the pick up window opens at 9 - what is going on there then? What a mess - alivio claims the auction pick up can be done in 3 hours instead of telling the customer to just get a more expensive package if the time isn't sufficient, but instead blindsides the customer by using loopholes to charge for the pricier alternative of "employee overtime" by actually timing the auction to start 2 hours earlier than the pick up windows, then even charge for the full hour as "ending at 4 PM"" even though it ended at **3:15 PM** -- so you think it's "normal" to charge a customer time for your employees just taking a break to sit around & chat with the home owner in a friendly manner after, which is not even work but those were even billed as overtime hours? What about the time the confused buyer who came to pick up the car argued about it with the poor owner, with both sides utterly confused, and then suspicions arising about 'why isn't there a used vehicle info package' etc etc? Why wasn't that time (at least 30 mins) deducted from the "employee labour time"? On top of it all - I was getting lectured on the phone by 'Rita' then repeatedly negatively complained at on how it's going to be a total mess if "Alivio's signs" aren't allowed to be used in the residential building, which is unbelievably unprofessional not to mention time wasting as the buyers stood there silently waiting while the manager carries on like this, toward a client who is paying them thousands of dollars, to get lectured for condo building regulations beyond any client's control - What the client [me] DID do was tell alivio beforehand about all the regulations through FORWARDED EMAILS from the condo management, and STILL the alivio management was totally disregarding this on auction day? And being extremely unprofessional complaining about these regulations? Would anybody sign up if Alivio said at the beginning "we can do whatever we want, you should be thankful, we can easily have taken way more money from you", which is what they emailed in the end when they simply got asked about the bizarre extra charges + a weird "credit card fee" that was charged for their *debit** e-transfer deposit of the auction profit.

I came here to leave a review, as I've done everywhere else, and I'm absolutely shocked by some of…read morethe negative reviews! It's clear that some people are never satisfied and can be quite unreasonable. But I digress--Rita and her team were nothing short of amazing! We had great success at auction, and although I was initially nervous, I trusted the process and was so glad I did. The Alivio team managed to clear out the entire house in just two weeks, which was very impressive. Rita was clear and communicative every step of the way, and they all went above and beyond my expectations. They truly relieved the burden I was feeling in handling my dad's estate. Head over to Google and see all the positive reviews--don't let a few "Karens" sway your opinion!

I have requested KALM solutions services more than once to help me get rid of clutter quickly, and…read moreefficiently. What seemed like an overwhelming and time consuming task for me, they had done in no time. I can not tell you how much I value their hard work, empathy and kindness during the process. If you are feeling overwhelmed and don't know where to start I highly recommend their services!

From the owner: We take overwhelm to KALM in just a few steps. We will help with one room or a whole home…read more Downsizing decluttering and organizing is our passion. We try and keep many items from the landfill by donating appropriately and finding homes for many second-hand items. When working on downsizing and liquidation of estates, we work with a list of buyers, repurposing finds, donating to non-profits, and hosting estate sales to help move the items. We remove the trash and leave the home ready for the new owners. We have a non judgemental approach, and being a nurse for over 18 years I lead with compassion in all avenues of decluttering. We aim to help you live a simpler and more organized life so you can return to doing all the things you enjoy with ease.

Quick response, flexible, prompt. Very friendly and thorough. Did a great job on the move-out…read moreclean. Highly recommend them.

From the owner: Compassionate Cleanout Services, LLCread more

Been here three times now to sell my unused jewelry. I was surprised at the price I got for 24K…read moregold- almost at market price. Would come back.

I went there today Sept 26 2023. Alex was extremely helpful, friendly and very knowledgeable. I…read morereceived much more than I thought I would for my gold. He also resized and cleaned a ring that belonged to my mother. I would definitely recommend his shop to anyone looking for a very fair price a pleas experience all round. 5 stars for sure.