Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Contacted Luis based on excellent reviews. So paying it forward. Purchased a townhome with very…read moredark engineered hardwood floors. Had little hope they could be refinished to the natural red oak we desired, but Luis said he would try. We requested a high traffic finish over the oil based polyurethane finish because we have a small dog. He also had to fill gaps between the ends of boards due to hardwood shifting on our slab floors. Luis and his team started earlier than expected, and communication was easy. WOW!!! The results were better than we had hoped. And price was reasonable. See for yourselves !

An outstanding, Family owned business. From start to finished they handled our siding project…read moreprofessionally and at a level of quality that is refreshing in today's environment. Thank you for a job well done. We will be calling them first with future projects. First class group all the way.

We moved into our new home in February 2023. At the end of the living room was an 18' blank wall…read morewaiting for something special. Michael Sasser brought our vision to life, adding details that made it even more special. The team worked tirelessly for 3 weeks to make our house a home we love! They also tiled our backsplash and added under-cabinet lights, as well as venting our microwave hood outside. We recommend East Carolina Kitchen & Bath and will definitely use them again for our next projects!

They are the best. Very responsible and fast. They explain me very well the options and recommend…read moreme the best based in my need. The installation was fast and with quality. Quality and great price!!!!​

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

9 years and 2 houses later, we returned to Richie Ballance for flooring in our renovated kitchen…read more We were grateful to find a remnant piece of luxury vinyl that was large enough for our project and the installation was top notch. Prices are still quite high compared to other businesses in town, but the quality and service can't be beat.

Whenever we need/want something changed or any remodeling done, we always call Richie Ballance…read moreFlooring. Now they have done several projects for us and each time they do a perfect job, so why would we call anyone else. It seems they can do it all and do it correctly and neatly. Phyllis always helps us with colors and Richie and Justin will tell you if they think you may be making a mistake. We didn't even know that they can cover outside steps with a weather resistant type carpet until I told Richie one day about how I hated the brick steps coming into out kitchen from the garage. Richie said, "we can fix that for you" and they did. We absolutely love them. Again, a perfect job!!! This family is simply the best! Kemp and Terry Edwards

I hired Chris Conner with Happy Floors to remove carpet and install laminate flooring in one of our…read morerental properties. Chris was quick to submit an estimate and upon our agreement with the estimate, he quickly showed up to get a 50% deposit for the job. We did not hear from him for over a month after he picked up the $ for the deposit. Finally managed to get in touch with him and he brought the flooring and put the boxes in the living room floor of the rental property. He said he would contact us with an installation date. It has been more than a month again and we haven't heard from him. He does not answer calls. He will not return voicemails or texts. He has our deposit, and now we are stuck trying to find someone else to do the installation. Stay far away from Happy Floors and Chris Connner.

From the owner: Happy Floors is a full service company that sale and installs various floor coverings. We are…read morededicated to ensuring that all of your new carpet installations are installed to CFI (Certified Flooring Installer) standards along with all wood installations are installed to NWFA (National Wood Flooring Association)standards. In short, why risk your new floors with a possible good install, When with Happy Floors ( Where every floor is a happy floor) you are guaranteed to have a Happy Floor or we don’t get paid. All installs come with a 3yr installation warranty. We look forward to hearing from you, and I hope you have an amazing and blessed day.

This was the best experience we've ever had installing new floors. Salespeople were knowledgeable…read moreand pleasant. Although the job took longer and was more difficult than expected, the installers were on time every day and never complained. They moved the furniture with care and took great pains to limit dust and cleaned up at end of day. Finished project looks fantastic and we highly recommend A & B flooring. We would certainly go to them for our next flooring project.

January 29, 2024 A & B Abbey's Carpet and Flooring…read more1216 E. Gannon Ave. Zebulon, NC 27597 Amazing!!! From the beginning, coming for the original estimate to updating the estimate for our insurance company, Jason remained in constant contact with us for our flooring and installation. After considerable damage to our flooring from water our floors have been installed and completed. William our installer, was on the job consistently and sometimes until 7-8 pm. Always polite and always cleaning up before leaving each day!! The staff is always available to answer questions and communicate critical information. We highly recommend this company for any flooring needs you may have.

These guys did a terrible job finishing the hardwood floors. The finish was rough (like course…read moresandpaper) and splotchy (no finish on some areas). They were paid in full for the job, but won't come back to fix the floor. Look for a more professional company.

From the owner: We specialize in hardwood and laminate flooring but also do home repairs and remodeling. 15+ years…read moreexperience in wood flooring and home remodeling. Done once and done right! Serving all of NC.