The reason I'm giving this review is not particularly because of the company, but because of a specific individual who works for this company. I've been with Express off and on since 2015. They have helped me a lot in finding work for the most part. Even at times where no assignments were available at the time, they always kept me in the loop whenever anything became available. This was the time where Lillie Farkas was my recruiter at the time. Unfortunately, Lillie had left for reasons I don't know why. Another recruiter by the name of Heidi Cunningham began helping me and she was great too, but at the time, no jobs were available. Fortunately I started getting work through other agencies and everything seemed to going well. I even landed a permanent gig doing IT, until recently I got laid off. So, in desperate need of an income, I called Express. Turns out that Heidi hadn't worked there for a couple of months now and a lady by the name of Erika L. Duenez was helping me. To cut to the chase, Erika absolutely sucks as a recruiter. Absolutely no energy over the phone, sounds like she hates her job and doesn't seem interested in helping people at all. She books me an interview and I go to the interview and feel the interview goes well. Usually, I would get a response within that day or two from the agency, but I didn't hear anything for almost two weeks! Mind you though, I'm still looking for work and still landing other interviews. But come on, you're gonna keep me waiting?! So I call Erika and ask what was the update and tells me that their client said I wasn't prepared, that I lacked experience and all these other reasons. Okay, I get the fact for those reasons and quite honestly it probably wasn't a good fit for me anyway. I'm more upset that I waited almost two weeks to hear something back and that I had to call to see what was going on. To me that shows lack of courtesy, professionalism, and customer service. I would definitely recommend anyone to Express, but I will absolutely 1000% will not recommend them to work with Erika L. Duenez. Don't waste your time on a recruiter who doesn't two shits about finding you a job. read more