Express Employment Professionals

I was in a rough spot in my life. I was unemployed and I was needing some sort of income so I could…read moretake care of myself and my basic needs. I went into people ready and filled out an application and talk to somebody and the very next day they had me at work. They are very friendly staff and they are very helpful.

From the owner: At PeopleReady, we put Work and a Workforce Within Reach for thousands of businesses and job…read moreseekers nationwide. Serving industries from construction and manufacturing to retail and hospitality, we provide quick and reliable staffing support for W-2, E-verified on-demand and highly skilled workers. Through our top-rated JobStack staffing app and hundreds of local teams, we connect people with work in all 50 states. As a leader in the staffing industry for over 35 years, we're proud to deliver award-winning service to businesses and job seekers alike.

Invo Peo

1.0

Had them less than a year. They failed to follow directions, their interface is not user friendly,…read morethey make a lot of mistakes, they rip you off, and they charge you extra fees even when they screw up. 1. They cannot follow directions. We informed them when we started our pay schedule and when funding is available to pay employees. Since this was in the middle of COVID, the number of clients who were paying diminished and we lost a lot of income. As a result, we have a very strict schedule between when we get paid and when we pay employees. Yet, they would constantly try to force me to run payroll before the pay period was over because they don't want to run payroll on Saturdays since they don't work Saturdays. Then, they try and deduct the money before the date they were told the funding is available. Even after 7 emails and a phone call over 10 months, they still didn't understand. Had this been discussed as being an issue in the beginning, we would have used someone else. But Ms. Wolf said it was not a problem. 2. Their interface is not user friendly and its hard to find the right reports, you find yourself doing redundant tasks and the entry fields are not very clear. The help section doesn't help. And when you have to do something in the middle of the night or on the weekend, there is no one to help you. For example, we had to set up a deduction from an employee and when you go over their payroll section, there is no place for you to enter a payroll deduction except under the tax tab, which makes no sense because its not a tax. But there was not other entry forms on any other tab to put in a deduction. And the entry line just says deductions with no further explanation or help icon. So his deduction was put there. Then, instead of taking out a $50 deduction, they took out $400. Then they paid him early minus $400. When I talked to them on the phone, they said the deduction was for extra taxes, and they we had to go thru all these extra steps in a different section to add a deduction instead of just putting it on his payroll tab. And there was no way to know to do that unless someone told you. 3. Mistakes. I had one employee where they screwed up his pay three times, even though it was entered correctly. Then they sent me a voided check to cover a check I hand written him, screwing up my books by making it look like he didn't get paid when he did. They currently double billed me for an employee and tried to withdraw more money than they were supposed to from my account. I learned years ago to use a separate account for payroll just for companies like this. Payroll is run and I transfer the payroll amount into the account to cover the deposits. They overbilled me by $1300 and it didn't go thru. They want me to pay the full amount and then credit me the overcharge after the fact. I refused to pay double up front to get a refund next week. Its ridiculous. They also forgot to notify the DOR or send me a letter to let the state know they are sending my SUTA payments through them. I got fined by the state for not paying SUTA because of them. 4. They will rip you off. My FL SUTA rate is 0.01. This is how much I should be paying into unemployment. I just found out they have been billing me at 0.027. This means they have been charging me nearly three times more in unemployment taxes than I am supposed to be paying. They have still not even addressed this. 5. Extra fees. You get charged for everything. New employee fee, terminated employee fee, if they want you to run payroll early and you run it when its supposed to be run, a late fee, etc. These extra fees are not discussed when you sign up. They make no sense either. Why are you paying a new employee fee on top of the monthly employee fee. You manually enter the employee information yourself. They don't' do anything. Why are you billed for a terminated employee? They don't do anything there. They just stop writing checks and stop the monthly fee. Why do I have to get charged for that?

From the owner: INVO PEO grew out of a desire to take an insurance-minded businesses philosophy of asset protection…read moreand expand it to provide a more comprehensive approach to help businesses increase their revenue. Our services include workers' compensation insurance, human resources, payroll services, benefits administration, tax compliance, and risk management.

Prowise Tax Service

I have been with pro wise for 3 years now they are very flexible and helpful. Marie always greets…read moreyou with a smile and is very quick and efficient! would 10/10 recommend!

Marie is the very best! Very fast response time and got me in within the same week. She is so…read moreknowledgable, friendly, and made doing my taxes way less scary! Highly recommend her!

Ivy Vine Housekeeping

Ivy Vine responded promptly to my request for a quote, was at my door at the scheduled time to…read moreclean and I was pleased with the finished work. Well done, Ivy Vine.

From the owner: Locally owned and operated! We specialize in basic and deep cleans along with homes impacted by…read morehoarding disorders!

Culpepper CPA

4.0

(5 reviews)

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Tracy J Larabee, CPA

4.0

(3 reviews)

I worked with this firm for many years, originally under Tracy Larabee, and the experience was…read moresolid during that time. After the practice changed hands with David Ewan, my experience became less positive. When I asked straightforward questions about HSAs (contributions, investment earnings, and basis tracking), I had difficulty getting clear, direct answers. Questions were treated as outside scope or unnecessary rather than addressed transparently. I was also told that clarifying how prior returns were prepared would require significant billable time, even though I was not requesting new work -- just confirmation of what had already been filed. Ultimately- this firm may be a good fit for clients with simpler situations, but those with multi-state or non-conforming tax issues may want to ask detailed questions up front about scope, documentation, and follow-through.

Tracy and his team are efficient, professional and provide exceptional customer service. He has…read morebeen doing my taxes for over 10 years now and was very knowledgeable when I had to finalize my mom's estate. Couldn't ask for a better accountant.

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Wanda T.

0

1

0

4 years ago

I'm only giving one star because I can't leave none. The company is racist and wrongfully fires. Angie comes across very sweet but will turn around and back stab you. I requested HR phone number and got hung up on multiple times by Angie and threatened to have the cops called on me for harassment even though what they're doing is highly illegal. Do not waste your time or energy with these people. read more

Express Employment Professionals - employmentagencies - Updated August 2026

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Jerry Tipton CPA

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(12 reviews)

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

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P&L Business Services

3.0

"I'm really disappointed with my experience. I had my business taxes done by this firm, and when I…read moretook my personal taxes elsewhere, another professional found significant errors in the business filings. When I brought this up, the tax preparer refused to help correct them, even though I was never made aware of the mistakes. She just kept saying that I signed them so I needed to have my new Tax person make the corrections. I think she was just upset that I switched and just stopped replying. I can NOT recommend them, as I expected a higher level of care and accountability."

Amazing group of people who jump through all the hoops to help. They really care about their…read moreclients and do phenomenal work

Tracy J Larabee, CPA

4.0

(3 reviews)

I worked with this firm for many years, originally under Tracy Larabee, and the experience was…read moresolid during that time. After the practice changed hands with David Ewan, my experience became less positive. When I asked straightforward questions about HSAs (contributions, investment earnings, and basis tracking), I had difficulty getting clear, direct answers. Questions were treated as outside scope or unnecessary rather than addressed transparently. I was also told that clarifying how prior returns were prepared would require significant billable time, even though I was not requesting new work -- just confirmation of what had already been filed. Ultimately- this firm may be a good fit for clients with simpler situations, but those with multi-state or non-conforming tax issues may want to ask detailed questions up front about scope, documentation, and follow-through.

Tracy and his team are efficient, professional and provide exceptional customer service. He has…read morebeen doing my taxes for over 10 years now and was very knowledgeable when I had to finalize my mom's estate. Couldn't ask for a better accountant.

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Tennessee Registered Agent

I just want to compliment Tennessee Registered Agent and specifically Sonia as well as a few other…read moreagents who worked diligently to transfer all my filings to their company where I can now have everything in one place. Despite some fine-tuning needed, the patience and professionalism to make everything right is to be commended. Thank you for your assistance and look forward to working with you in the years to come. Blessings, Lynda Barraca- Howard Kingdom Builders International Ministries

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3.0

Service here is Terrible. We got our taxes done here. Never again. Completely dissatisfied…read more Will be warning everyone I know. If you have questions in regards to filing don't bother calling they won't answer or return any of your phone calls. Just need to drive there and ask in person for any answers. They are slow as Molasses to get your return back to you. Then they have you sign and pay them before they even turn them in. They are a bunch of fucking crooks.

These folks have done a good job for me two years in a row. They even helped me out with an IRS…read moreissue that had been created by an inattentive lawyer. What's more, this firm charges about one-quarter of what a big firm in Knoxville charged me for the same amount of work. They're fine by me.

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