Makes me very upset to leave this review but I've given this place too many chances. I've been coming for 10 years and unless the one person who actually knows how to cut my hair is available my haircut is never what I ask for. 2 years worth of growth is gone because the person cutting it wouldn't listen to me. I'm done coming here and if you like your hair go somewhere else! read more

One of the most complex decisions, believe it or not, after moving to a new area is looking for a haircut salon. Preferably one that will not break the bank, so to speak, but will do a decent haircut. With that said, I tried Express Cuts & Tans and was still determining what to expect walking in. Karen G. greeted me shortly after--she was the one who also cut my hair. Seemingly unenthused at first, but I figured it was Monday morning. Previously I had a blunt bob, but it grew out in the back. Thus, I asked for the back of my hair to match the front lengths. Long story short, Karen did well and followed what I wanted. All around, she probably cut a good inch off. In the interim, she was also lovely to chat with. Based on some reviews, I am glad I took that chance. read more

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Went in for a tan and the lady didn't really know anything. Took me to a room and started my time before I was even ready. I asked for 9 minutes which is usually enough for a bass tan on a quality bed. I guess I should have listened when she said 9 was not long enough. I think the bed was last serviced about a decade ago, I don't think the lights could even shine through all the dust, filth, and grim on the screens. Don't waste your time or money read more

This review is specifically for their haircut services for just getting a trim! I currently have a very busy schedule with work and graduate school clinicals. I haven't had a haircut in quite a while and really wanted to get a trim. Unfortunately, my schedule is so busy that I haven't been able to schedule an appointment with my typical salon because I am booked from 8am-5pm every weekday. I did a search on Apple Maps to find hair salons near me and this one popped up as being really close! They are open until 6pm some days, are also open on weekends, and they take walk-ins unlike many other salons. I was somewhat skeptical because most of the Yelp reviews are over a year old. I've only ever had people I know cut my hair, so I was nervous to try a brand new place where I don't know anyone. My hair is very basic and easy--all one length and straight. I figured it would be pretty hard to mess up just doing a trim on my hair, so decided to go for it! I called to schedule an appointment the day before. The Yelp business name says "Express" but their newer logo is "Xpress", the X being made out of scissors. I showed up on time and was immediately greeted and brought back to a salon chair. I had Natalie and she was really nice and friendly to talk with while I got my hair done. I told her I only wanted a trim of a few inches. She showed me the difference of what 2 vs 3 inches off would look like, and we decided to go with 3. She did my trim while my hair was dry and just sprayed water on the ends she was cutting. She finished in about 20 mins and it looked great! My hair was cut evenly and I had no complaints. It was only $22 (before tip) for a women's haircut which was so affordable. I'm not sure how they do for more complex hair appointments like drastic cuts or colors, but I was very pleased with coming here for a trim and would come back again! read more

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My hair was chopped without any apology. 26.00 for a hot mess haircut! Stay away! I explained what I needed but the lady didn't even seem to care! She was rude and seemed super burnt out! Not recommended at all! They yelp themselves with high reviews I think! STAY AWAY IF YOU WANT A GOOD HAIRCUT read more

For an inexpensive haircut, I always leave pleased. The cut depends on who you get but mist are well trained and know their stuff! Recommend particularly when time is an issue. read more

Express Cuts & Tans - Pleased - Hair Salons Near Me - Reno, Nevada

Last year I took my kids here to get a haircut. The owner was there and she and her employees did a wonderful job. Today I took my kids, the owner was not there and her employees were annoyed and overall rude. Karen, the stylist that cut my daughters hair kept rolling her eyes and huffing and puffing. The overall haircut took 5 mins and it does not even look like she got a haircut. Children do not seem welcome here. We will not be back, definitely picking another salon next time. There are many other choices to go to. read more

John cut my son's hair during our cross-country trek. My son picked out a style similar to the new Ken look in Barbie. John nailed it! Thanks for helping my son with his "gentlemen's haircut." And the owner was excellent and lovely to have a chat. Great salon. Cheers. :) read more

Went to get my hair done by a lady that usually wears Beanies, has shorter hair don't remember her name. I asked for a 1-2 fade on the sides and keep the top length. Barely had any conversation really. Had to start any conversation just to not feel awkward. She proceeded to cut, fade was absolutely terrible, uneven. Had to have my father fix it and he didn't even go to school for it and did a better job. She also thinned my hair more than it already is, now it looks like I'm balding. Concerned for anyone who goes here to get a hair cut. I recommend anywhere else! read more

I went to express cuts and tans yesterday. An old lady did my hair I just wanted get a trim and layers and to even my hair out. She chopped my hair up and made it look like a bowl cut and was complaining about my hair, huffing and puffing and kept making rude comments and kept rolling her eyes and sometimes she didn't even look at what she was doing worst place I have ever been to horrible customer service as well read more

I love this place. Get my hairs cut and then can get my tan on to get rid of those inevitable "white walls." They do a military fade better than most barbers! They are always very professional -- and might I add, have some beautiful women cutting your hair Everyone I've met that works there is extremely nice and always ensures I'm happy with my hair when they're done. Highly recommend ! read more

Made an appointment, and showed up on time for it. Waited 50 minutes while they took walk-ins and later appointments ahead of us. We left before they could waste any more of our time. Terrible customer service. read more

The owner (I think her name is Jeannie) is one of the most rudest people I have ever encountered. She is very snarky and she doesn't seem to mind that people do not like her. Every time I went in for the stand up tanning everything went well unless she was the one to turn it on for me. Every single time I would go in and get undressed to turn on the machine it would not work. I would have to get fully dressed again and go out and tell her it was not working. One time she cut me off after two minutes. I got dressed and was leaving and she told me in a very child like tone "I didn't do it on purpose". In other words she most certainly did it on purpose. She took an immediate dislike of me and wanted to screw with me every time I came in. I never had a problem with the other people, only her. I told a few of the other employees how much I disliked her attitude and they all agreed that she is a bitch. Too bad she owns the place because she would not be working very long with that attitude. NEVER going back. The rest of the crew working there is very nice so it is a shame that she is able to get away with her snarkiness. It is making a bad name for the entire facility. I will spend my money elsewhere. read more

I'm just reviewing the tanning here. I needed to tan for a few weeks before heading to Mexico for a wedding at the end of October and did a lot of research around town about where I could cram in an unlimited pass for a month without spending an arm or a leg or being looped into a long term contract. This place fit the bill. For $30 I got an unlimited tan pass with no attempt to up sell or extend outside of what I specifically asked for. The staff are great- show up, tell them you want to tan and for how long...less than a minute later, you'll be in your tanning bed. They have lay down and stand up options and you can access either, just state your preference. I got super tan super quick and never had to wait. The beds are a bit dated, and it's not a luxurious spa-like experience, but it's no-frills and does the job for cheap! read more

I walked into Express Cuts & Tans today to try to get my hair cut and was told it would be 22.00. I asked if they could cut it now and a woman hesitantly said yes. I sat in her chair and noticed she was looking at a computer with a coffin on the screen. I asked her if she was watching a funeral and she said yes. I told her that made me very uncomfortable but she said she couldn't turn it off. I left because I think she was acting very strange and was afraid to let them cut my hair. Very strange experience! read more

I had to stop in the other day to fix a mistake my regular stylist had made, note to self, don't tease your stylist when she has clippers in her hands. I get a fade every two weeks and it was uneven and the cut wasn't either. I came in here with little expectations because I usually go to more upscale salons. I was pleasantly surprised. I'm not sure if my gals name but she was pregnant and she cleaned up the shaved part of my head and trimmed the longer part. I went shorter than usual at the recommendation of the stylist and I'm super pleased. My cut still looks good almost three weeks later. Sucks I just found her when she'll probably be on maternity leave soon. But will be looking to come back and possibly be a regular of hers. Thank you for saving the day read more

This review is specific to Leesa, who has been cutting our hair for 25 years. My wife and I have always been pleased with how she does our hair, even as styles have progressed. Leesa keeps us hip with current styles and we let her have fun based on her recommendations. Now that our two kids are teenagers, she's having fun with them too. I highly recommend Leesa! The shop raised their prices by 50% during the pandemic, which I understand and realize that their prices may have been low but nothing has been done to improve the ambience inside, perhaps even worse than before. Inventory of items for sale is inadequate and sometimes the phone goes unanswered, which is a death sentence for a business like this. Silly things like the credit card reader rarely work, forcing them to enter the card by hand, which is ridiculous. The owner should step up and improve the surroundings for the guests and the staff that run the business, especially with across the board 50% price increases. 1 star for the owner/manager. read more

Prices increased so make sure you call and ask. Good hair overall for women. A little shorter than I wanted but it was okay

Like everyone else, I needed a haircut since all the hair places have been shut down due to the pandemic. I drove around Reno - Sparks on Sunday (Mother's Day) trying to find a place that could give me a basic haircut. Most of the places were closed - not a big surprise - so I planned on getting my hair cut today (Monday). Several of the places are also closed on Monday. Soooo...I tried 2 of the national chains (Great Clips & Supercuts) and neither could squeeze me in. At 4:15pm on Monday, I called Express Cuts & Tans. A friendly receptionist said that I could come in that same day at 6:30pm. I got a great haircut, & couldn't be happier! Definitely recommend this place! read more

This place gave me a terrible haircut and made me look like a dork! And the person who was cutting my hair poked me like 15 times!

This was my first time there..08/03/2013 @1:20pm... AND MY LAST. I normally go to another barber but they were out. I should have waited. I asked for a short flat top, -- the lady said she can do it. They took out a flat top comb to use -- I normally don't have that used as it doesn't cut close enough.-- she said this is how she does the flat top and if I wanted shorter she can do it. The lady then proceeded to buzz my hair. I took out a picture and she told me that was NOT a flat top - she didn't know what it was but wasn't a FLAT TOP.. Everyone else who has seen me said I had a flat top. I ended up with a buzz cut and I VERY MUCH did not like it. I paid the $15.. and gave $1.00 for courtesy of getting the haircut.. ABSOLUTELY will not go again. -- the picture I will include in my profile is HOW my flat top should be. read more

Found this amazing place luckily on a facebook group add and Jessie quickly got back to me so along with great communication, comes, an awesome environment, great people and chats, affordable prices so I can come back as often as I need to keep my hair looking as great as I like. So overall this place is everything I didn't know I needed!!! Would 100% recommend for any of your families haircuts, colors, tans or waxing. They are so eager to please the customer and I'm so happy because now I can afford to look so amazing!!!!! read more

I have tanned here off and on for years. I always come back, the staff is awesome, friendly and accommodating. I can make appointments so it fits into my schedule. Always a pleasure. read more

Absolutely best salon ever. Kristine is the best there at cutting hair. Every time I get a hair cut I'm gonna go there just because she does an amazing job and stays in a perfect mood no matter what. Amazing staff. Amazing environment. I highly recommend this business. read more

I have been a client of Jessie's for nearly a year now. Her cut and color work is amazing. I always receive compliments on my hair as well. The prices are reasonable and there is a fun vibe in the atmosphere. read more

This review is for Amy whom I had the pleasure of doing my hair! She did EXACTLY what I showed her a pic of it looks absolutely amazing she is a hairgician and I will not go to anyone else ! read more

After searching for someone to cut my hair exactly how I want it cut, I found Jesse. I pretty much have a buzz cut with bangs. You'd be surprised how many stylists won't cut women's hair that short. Jesse is very professional and enthusiastic about her craft. Their prices are very reasonable and their hours are great for those of us who work. read more

My boyfriend has been searching for a hair cut place for a year now. He even resorted to just letting it grow long. Finally, he found Lindsey and she cut his hair amazingly. Wow, I cannot stop staring at his head. He looks good :) Might have to send the kid to a movie later.....We are going to be regulars here. read more

Been going here for years. I try to have a regular stylist but sometimes they're booked or they leave for other employment. I always get nervous going to somebody new but they all have been great. I consistently get a nice haircut from whomever I see. read more

I am new to Reno and have been looking for a barber! Ralph Hills has now cut my hair three times. He does a very good job layering with scissors and he is getting down the taper I like on my neck. He is also a nice guy! I highly recommend him if you are looking for a barber. read more

My fiancé and I have been looking for a decent place to get his hair cut since moving here last month. We decided to try this place out and couldn't have been happier. She was fast- faster than anyone we've been too. His hair cut turned out pretty nice. Mind you my Fiancé was in the military and we are use to base barbers. I forgot who cut his hair. Wish I remembered because I would reconnect her in a heartbeat! read more

I'm so happy I found Jessie at Express Cuts. She was very friendly, conscientious, and knowledgeable. She took her time, and made me feel that she really cared about cutting my hair just the way I wanted it. My $15 haircut looks just as good as the $50 dollar haircuts I used to get when I went to fancier salons. read more

A hair stylist named Toni cut my hair and she was very rude to me. She got mad at me because I asked her to trim more off on the sides and back. She got upset with me because I asked her to trim my hair a little more, saying I should have told her that in the beginning which I did. Then she ended up cutting way too much off the back, instead of tapering it like I asked her. Very impolite and unprofessional. If you go there don't have her cut your hair. I have heard other people have problems with her and I am surprised the management allows that to go on. I don't know how they expect to run an business like that. read more

I went there an had a lady named tony. I told her I wanted to keep te length of my sides but wanted the back short. She says ok then starts cutting. She then starts to cut my sides, I ask her what she is doing and she says she needs to trim a little bit. Ok so then I tell her about my last bust and how the lady cut off all my hair when I said dont do that. So then Tony says of coarse she won't cut it all off without me telling her, and I should trust her be taste she knows what she is doing. Any way she ended up cutting my sides super short so now I have to wait MONTHS to re grow it. She was also rude, she would sigh the whole time I was there. DON'T GO THERE, VERY UNPROFESSIONAL PLACE AND DUMB PEOPLE WORKING THERE. read more

Tanning bulbs haven't been changed in years (per their own staff) Don't waste your money. Not very clean. Not sure if management has changed. Very disappointed. read more

I went in to get a haircut yesterday, and I was not impressed. I asked for a trim 1/2 inch off to get rid of the split ends. When the woman began cutting my hair, she didn't speak to me. The only words she spoke were " what do you want today" and I told her. When my haircut was over, she said she needed to cut more off than I wanted and the layers that i tried to grow out are back. Never Going Back. Its is choppy, ugly, and i do not want to go out in public. It was the worst haircut i have ever had read more

Ralph Hills was awesome. I asked for a trim and if he could reduce the bulkiness from my thick hair. He did an amazing job, he took his time, and it looked and felt amazing at the end. He knows his stuff :) read more

I was looking for a Barber to get a good haircut. I went to the Meadow Wood Mall, and those girls are better at cutting bait then cutting hair. I was discouraged so Mom said to come here. I was a walk in. Jessie took me. I found a Barber. Jessie cuts my hair for now on. Thank goodness for Jessie. She's a godsend. read more

This place sucks the beds don't even work and they can't update there information. Sounds like someone who does not want to run a good business so don't waste your time. read more

March 27, 2014 I have been going to this salon for 10 years but the new owner of Salon and its new staff set me up with a youngish gal to do my hair and color it. Well, the hair trims have been great, not too much taken each time but the color both times have been off and unattractive. The 2nd hair color done recently turned out red, I have never ever been red before and usually am blond or very light brown. I was horrified and called three times because I also had a lot of color left on my face and ears which did not come off with their suggestions. Then I called to have it corrected they said they would but I would have to pay for it which upset me because their stylist didn't listen to me nor made me look good hair-wise which should be the goal. They also did not offer me a refund for the hair color part of my bill which in total and this includes a 15% tip came to $100.00. I called other salons and all said they do corrective colors free of charge and/or do partial refunds if the client wants to go elsewhere to correct color. So, I won't be giving Express Cuts & Tans even one star but I do like the location and they can cut hair but since the salon has new owners and new staff I would say go elsewhere for color and since they so rudely ignored my issues with my hair and treated me so badly in regards to not correcting my red hair and etc. I will never return to this salon nor ever give them new clients. read more