Family business, very friendly and they provide excellent service. Never had any issues or problems…read morewith them been going to see them over 10 years. It is a husband and wife owned business. While they are both nice he is much nicer.

Reasonable prices and very friendly. I just recently brought my suit there to get cleaned and they…read moredid a very nice job. $11.xx for a suit jacket and pants is reasonable as well. They were very accommodating with the date when I could pick up my suit as well. They are organic as well if that's your thing. I noticed that my suit jacket didn't have that chemical smell that you get at some cleaners so that was really positive for me. I'll be returning.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

I dropped my son's (only) suit off with a Friday afternoon pickup time, only to find out later that…read morenight that he needed it EARLY Friday morning. I went to the store in a panic the following day to see if they could get the suit done for me in time. Michelle was so incredibly nice and accommodating, as I watched her digging through all of the clothes to try to find my son's suit. Like trying to find a needle in a haystack Thank goodness she did end up finding it Thanks so much, Michelle & New Britain Dry Cleaners! Awesome customer service!

Best dry cleaner in the area!!! Friendly, helpful and first class cleaning! Will definitely…read morerecommend to my friends and family.

I was looking for a cleaners near my house and I recently was driving through and found a cleaner…read moreright next to my friends house and went in and I met Owner and he was so nice and took care of me so well and his wife was there too she was fantastic she hemmed my pants and helped me out also I went on a Wednesday so they gave me a 20% discount they have for Monday's too I will definitely coming back here again they were so kind to me!!

5 stars for cleaning, 1 star for prices (and the process)…read more After researching dry cleaners on Yelp, none of the ones close to Chalfont were highly rated nor had many details written about them, so I took a chance with this cleaners who are located close to home. I took 5 dresses and a small jacket to get priced, and the lady handed me a paper quote well over $100. I was SHOCKED. I told her there is no way this is feasible, then she told me to hold on and discounted 15% to just under $100. What? When did dry cleaning become a negotiation service? Not professional. Even with the quote, it was way too high. So, I picked out my most expensive items to get cleaned, then the lady asked what I would like to pay for them. I told her there is no way they can match what I'm used to paying, told her my previous experiences, and she asked if $15 a dress was ok. Since they were expensive dresses, I said yes. Both dresses had jewels on them which were considered "special cleaning" so the rate was supposedly a bit higher. However, the other dresses I took home were basic black dresses and not special cleaning, but they still gave me the same rate for ALL dresses on paper, which makes the process even more shady. Here's the thing...I just moved from Dallas (Highland Park area, which is the most expensive zip code in the city, not to brag at all, but read my point), and I never paid such high prices. Most standard dry cleaners offered a flat $2-3 per piece rate. For special cleaning items, I occasionally paid up to $10 for a high-end brand at the most expensive place in Dallas, but usually $5-7 at the normal places, and they always turned out fine. The median income for Dallas/Highland Park is much higher than Chalfont, so it's difficult to believe that everyone around here pays close to $15 per piece of clothing. While the cleaning turned out just fine, I would not go back unless I had an expensive piece of clothing to dry clean, and even then, I'm still not sure if I would go as I felt the back and forth negotiation and haggling of prices was completely absurd. The language barrier was also high throughout this process, so that also did not help.

We had an excellent experience with this cleaning service for a deep clean of our home. A team of…read morefive showed up on a snowy day and didn't cancel, which already said a lot about their professionalism. They were very respectful of our belongings, worked carefully around our cat, and were incredibly kind and patient with our very curious three-year-old who kept checking in on what they were doing. One of the nicest touches was how they organized her bed, arranging all of her stuffed animals in a playful, fun way that absolutely made her day. Those little personal details really stood out. The entire team was friendly, hardworking, and thorough, and the house looked amazing when they were done. Truly a great group of people who did an outstanding job. Highly recommend.

I need a laundry service for a busy lifestyle. Found this place and took a change. Contacted them…read moreand they got back to me quickly. Very professional and answer all my questions. I wonder laundry done before leaving for trip and they came through. Once confirm time of pick up they were on there way. Quick turn over. Clothes came back clean , spotless. And well folded. When I first spoke to them , I thought the price was bit high. But after using them I can day the price is worth it. Will be keeping this place as my emergency laundry service.

I gave them an 8year old winter coat to clean with a zipper to repair on it. I wondered if I…read moreshould just get a new coat. Glad I took it to them because the coat looked brand new when I got it back!!! Very polite, friendly too.

HORRENDOUS!! Just left store after bringing back 2 stained dresses. Was told that we asked for…read more"pressing only"...$30...to iron/steam a stain....major language barrier BUT somehow the customer is wrong. Noted and pointed out visible wrinkles and clerk told me is was from being in my car. NEVER use this cleaners...if I could I would have given a 0 as a rating.

Well, the young ladies are always pleasant. My dry cleaning and alterations ("Miss Julie") are…read morealways done on-time and done exceptionally well. And, John, what a charismatic guy! Why would anyone wanna go anywhere else. I drive to Zips from Buckingham just for "The Joy Of Dry Cleaning!" _______________________________________________ "A Little Ode To Dry Leaning" If, your clothes are dirty, and and looking sad John and crew will do their stuff you'll be glad So be not disheartened, a new look you'll get Just go see John at "Zips," for never a regret! James Albert Buckingham

Quite honestly, I bring all of my coats and jackets here, because the price is right. but when it…read morecomes to more delicate tops and shirts and things that need to be carefully pressed, I have been very disappointed. This silk shirt is one example of many. This is a worktop I have been unable to wear to work because I have not had the opportunity to steam it myself. I gave three stars because the people are pleasant who work there and it is inexpensive.