I'm very sad to have to change my review from 5 to 1 stars. I've been coming for years, and have…read moreappreciated working with the older gentleman and supporting a local business. I have kids and a dog, and my car is always in a condition that is really ready for a good clean. I'm talking some dirt build up and sand etc- no spills or anything major. The max I have paid is under $100 (plus a generous tip). Today I showed up with my car in its usual condition, and waited 10 minutes outside a half opened door with the "open" sign on. I had to call for a couple minutes before someone came and opened the doors. There is a younger man who came in hotheaded- he started rudely saying "oh wow" about the condition of my car. He then said it'll be a minimum $130.00 - which is well above what I paid before. I'm happy to accept up-charges, and pay fairly.. but it was his disrespectful manner that threw me off. He came off as a used car sales person. Trying to upsell. They also only had one car in the shop, and quoted me a long time. He said that "moms with kids" should pay more, and spoke in a mansplanning manner throughout our conversation. He also began shouting at me before I had to politely close my window and wish him a good day. We have three cars that we have been brining to this place for years. They have lost our business over the outrageous upselling, but more so, the hot-headed misogynist that seems to be (trying) to run the show. I'll be gladly paying the same or more elsewhere where they are respectful. "Moms with kids"-- watch out and be prepared for an upsell!

If you want to wait, and then wait some more, this is the place for you! Maybe this is an…read moreappointment oriented business, but i entered the drive in. Was told 30/45 mins. It's been almost 2 hours. The place is nearly empty. Also, staff is very rude.

FLEET/COMMERCIAL TRUCK DETAILING 10/10!!!…read more Jared and the team at West Coast Wash were absolutely amazing! They were clear and kind, set expectations on what their services would be, shared the estimated costs in advance, and stayed in touch with us every step of the way. They cleaned all 3 of our rescued food trucks inside and out, they even detailed the boxes and we are so proud of the work they did! Our drivers are so happy with how clean the trucks are!!! We will be back! Thanks again team! :)

I came here for the comprehensive car wash. Exterior wash and interior clean, $50+tax…read more The wash is good. Hard to complain about the end result. Didnt find any damage to my car either. The interior clean was also good. They basically wiped down all the surfaces, and vacuumed with a shop vac (i saw them do it). Its not a detailing job, so dont expect a showroom type clean. Its more like a good car wash and interior vacuum at home. For the price, its fine. Better than a drive through wash and self-vacuum for sure, and not a lot more cost. Takes about half hour. The guy I dealt with was friendly and got the job done. If I had to criticize something, its the actual facility and Im taking a star off for that. The car wash lane/tunnel is basically a covered driveway. They wash your car there, then drag a shop vac around to vacuum it. It doesnt have the modern professional car wash appearance with built-in vacuums, neon lights and nice decor. Their waiting room/front office is like a run-down trailer park home of a hoarder. Lots of clutter, messy, dilapidated. They also sell used cars from that office, so there were used car customers there too. Its a really weird juxtaposition with luxury vehicles (for sale) parked in front of this run down building situated in a lot that reminds you of a scrap yard.

I brought in my crossover SUV for an interior and exterior wash. Was pleased with the quick and…read morequality service. The owner was lovely, he let us know the price upfront and there were no surprises. Will definitely come back again.

Excellent work and reasonably quick if in a hurry! The owner takes great pride in his business and…read moreis reflected in the warm welcome on return visits!

So impressed with these guys. Nitin and his team really worked their butts off and did an excellent…read morejob on my BMW that was going up for sale. I'm sure their hard work had a lot to do with the suv selling in a day. It was so clean, I didn't want to let it go. Bottomline, these guys do a great job with good attention to detail and clearly take pride in their work, all that at fair prices. Keep it up and your success will certainly continue.

Excellent service and the car was like it looked on day one. They keep their word and they do an…read moreamazing job.

This is not a self serve car wash…read more I love that before you enter the wash bay, they pressure rinse the tires and wheel wells first. Service is friendly and efficient

These types of car washes are few in Vancouver, so I get why people seem to love it. Theyre much…read morebetter than typical drive-through gas station washes. However, Ive used these for years in the USA. Overall wash quality is what I would expect. It'll never be as good as a hand wash, but its also a lot cheaper and faster. And so far I have not noticed any damage to my car. But their prices are expensive. If you go for a single wash, they charge you extra for the self-serve vacuum and mat cleaner. This should be included free. They are only free, if you buy their monthly plan. If you want to do this, then sure, but you need to wash at least 3x per mo to make it worthwhile. For some reason their website now only lets you subscribe to the monthly top tier plan which is super pricey though. Location is pretty convenient and easy to get to. The place itself is a little cramped. You have to make a really sharp turn right before you get to the wash tunnel, so I imagine some longer vehicles may have trouble. If they throw in free vacuum with each individual wash, then they deserve 4 stars. 5 stars is only if the washes are perfect, and it never will be. As-is, they are a solid 3 star car wash.

I paid for the $17 for the delux wash and my truck is still dirty. The truck is no cleaner than…read morebefore the wash. I tried to contact someone on site but it seems that there is no on site represntation. I tried to call the company and the ansering machine said it could be two weeks before someone would return my call. I would highly recommend that you do not use this car wash facility as there is no recourse for the poor service. I have used other car washes and if the wash was not statifatory, they would rewash the vehicle.

Paid $20 for full best value Go Extreme package and in the end car still dirty. Parts of care still…read moredry including tires did not even look touched!! I am not a fan of car washes because I've always believed it's a waste of money.... this experience proved my point Don't waste you time and money!!

Automatic car wash, the kind that uses brushes. It came free with my oil change next door. 6…read moreminutes long. 100% satisfaction guaranteed, which is pretty cool. Only gripe was the dryer didn't seem very effective. You get a full minute of it though, which is way more generous than Shell. The lot is pretty busy with the Jiffy Lube next door and the self serve car wash in the back.

Not worth it. $19 touchless wash was finished and after…read more rinse and dry there was a lot of soap on the car. Went over to the self serve bay to rinse the soap off. The car looked like I had just sprayed it with a garden hose. Don't waste your money. 0 stars.

Long line to get in. Only place where you can do it yourself guaranties a good job. Plenty water…read morepressure.

This is a nice DIY car wash. There's lots of bays so it's easy to find one to wash your car. There…read moreare not a lot of DIY car washes in Vancouver so I had to drive all the way to Burnaby for this. My car needed a thorough cleaning. There's plenty of place to park your car afterwards to dry it. They have vacuums as well. They accept cash and credit card. You can just tap and wash away!

There is a promo now to beat inflation. $6.99 for the basic car wash…read more We were lured by the $7 car wash price tag and for that price, it was definitely a good value. There were 3-4 lanes open and we found out the first 3 lanes (from left to right) filtered into the same car wash lane. The outermost right lane went directly to the other car wash lane. Something to note when faced with long lines. In any case, the wait went by quickly. Select the type of car wash you want though right now it was set at $6.99 with options to add other premium services from $2 onwards. Once payment was made, you joined the other cars waiting to enter the car wash area. There were attendants guiding you - set car in neutral, turn off wipers etc. There were wheels or something like a conveyor belt thing to move your car through the car wash. This was not touchless as the brushes and wipers would touch the car. It was a quick process lasting about 2 mins for each car. As many cars fed into one lane, I wondered how the attendant would know if any car had selected any premium add on since no receipt was shown or car license plate keyed in. My partner was impressed with the results, especially for the promo price. His car was clean with no sticky residue or streaks. The car ahead of us was super dusty and it went out spotless too. I had put my car into a touchless car wash before and found that the back part was not cleaned properly. Over here, the back was clean. However I noticed faint scratches on my partner's car. He said they were already there and needed buffing to remove them. So do it at your own comfort level.

I went to get a car wash on my van and the guy was so busy on the telephone. Supposedly with work…read morecompletely unacceptable. When you're talking to a customer then he decides to go to my aerial and take it off my van. Doesn't even tell me what he is doing. He's trying to take it off with a crescent wrench my 2000 Sienna. Then the manager is trying to give him excuses saying that it's okay for him to talk to managers when he's on the telephone. Completely unacceptable. We have been here before over 20 times. We will never be coming back. They could have broke my van and didn't care. If I was able to give zero Stars I would have. The employee should not be working there. He's worried.

It's noon on Good Friday. My fiancée lays down the gauntlet-get your car detailed TODAY or I may…read morebecome unfiancéed. (I admit, she did have good grounds). I was triple shocked to find out that Target was actually open, they took me in and they did a superb job for a meager $31.50! These guys swarmed my car in a very professional way and literally transformed my ride. I will be going there regularly now. Besides, what other detailing business can brag that they also do very successful pre-marital counselling?

Seems like it's changed ownership and service and quality has really gone down the drain. Not…read morereally worth the money anymore. Too bad