Brought my 2015 Volkswagen Golf here a few weeks ago to have some work done to it. I needed a…read morewalnut shell blasting, new spark plugs, and a oil change. Mark called me up and gave me the breakdown. Real friendly guy. They were able to work with me regarding payment. I left my car with them for like two weeks and when I got her back she was in better shape then ever before. The front bumper on my car was also all duct taped up from hitting the curb one too many times. They fixed that up for me no extra charge. I was really surprised by that, and thought that was really nice of them. These guys no European cars. I would never take my car to anyone else.

New to the area looking for a repair shop that can do all my non-warranty work. Started off simple…read morewith a tire rotation. What a laughable experience. Did not ask for a price nor did I look at the bill until later. WOW $107.00 for a TIRE ROTATION. I called for an explanation and was given a speculative answer that they had to re-set my tire sensors (car does that automatically by the way) but he would have the owner, I guess, call me back. I received the call and the first words out of his mouth are, "do you want me to tell you why we charge what we charge or not" nice attitude. I will not detail the preposterous explanation he gave me including needing to test drive after a tire rotation on a car with under 6,000 miles. Between price, attitude and preposterous explanations, good reasons to STAY AWAY. By the way, I told this story to my old mechanic in Pennsylvania, I think he is still laughing.

Mike has been working on my car for years, and is nothing short of professional. He has always been…read morehonest and fair with prices, explaining the importance of each job being done, along with what it does to the car. 10/10 experience every time, and also does work quick.

"Attention, friends and neighbors--I want to share an important warning about an experience we…read morerecently had withCyans Auto Repair shop in Berlin New Jersey. About two months ago, my son brought his truck there for repairs. We were initially told it would take a week or two to get the parts and finish the job. They gave us a long list of supposed repairs, and we even paid in advance. However, what was promised in a couple of weeks turned into two months of delays, excuses, and a lot of stress. During this time, the shop acted as if they didn't want to return the truck at all, and we had to get the police involved. We even spoke to the local mayor about it. In short, I strongly believe this shop is not in your best interest. I would not recommend anyone in our community take their vehicle there. Stay safe and informed!"

My Best Mechanic for over 35 years. Kenny & his staff were quick, kind, courteous, explaining what…read morewas needed & never took me or my Dad for granted. Quality work, fair prices & excellent service!

Be extremely careful. Ken will charge you for services you did not ask for or require and will give…read moreyou a ridiculous reason why. In addition, he does not inform you of the extra charges before he does them which takes away my approval rights. I gave him the benefit of the doubt the first time. But he tried it again. I'm done. If you like losing money...take your car there.

I have been going to Mr Brakes for about 10 yrs now. Paul…read more(The Manager) is one of the most Honest Mechanics I have ever met! Always gives me the price B4 working on my wife, or my car. Explains everything in detail so you know what's wrong, and what they're going to do, and B4 they do any work. The 1st time I went there I even looked up the problem and googled the estimated price and Paul was and still is right there or under with his prices. The people who have a problem with him THEY MUST WANT SUMTHING FOR NOTHING...REMEMBER CHECKING YOUR CAR CAN BE TIME CONSUMING. Go to AAmco or 1 of those other chains..Now They are RIP off artist! Not Paul...anyway, If you want Quality Service with a honest prices, go to Mr. Brakes!

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

I brought them a new transmission pan , transmission oil along with a new transmission filter…read more They installed the pan but the new transmission filter which cost me $107 they didn't install it , I drove it and it had a oil leak and I'm in a different state now , so I pay Aamco to put a new gasket on and they said your transmission filter has a big cut on it. So they had to order me another filter and install it. Don't go to these guys

scammy bullshters. 0 stars. I went here from another mechanic & all I told them was I had a leak…read morebetween my transmission & engine And that it's probably the seal. they then fixed my cooling lines bc they were corroded and "leaking" (which is a lie) I went back to the other mechanic and asked him. when i was paying he told me I have a small leak. mind you that's why I came here in the first place. he told me "oh I'm so sorry it was a misunderstanding" where could you have possibly misunderstood? I made it not even 10 min off the lot & my cars doing the same thing. it's not a small leak at all it's the same leak I went there for & it's a bad leak. they charged me 500$ to fix something that didn't need fixing. taking advantage of people is their strong suit. absolutely disgusting behavior. Then tried quoting me 2200$ just to take my transmission out & look at it. Luckily I came across a friend whose dad has a shop. the price is a much better & a genuine man. the guy who runs things here Will take advantage of you.

Went in to get my rear brakes fixed. He told me he could fix it right on the spot. So I agreed. The…read moreparts took a little long to get in but I was fine with that since he was doing the work as soon as I walked in. He doesn't quote me anything and maybe an hour and 30 mins goes by he comes back with a price. It was around 200 dollars. I notice he was kinda in a hurry to leave. The store closes at 3:30pm and me and him left at the same time around 3pm. I don't know maybe I was his last client of the day. Still have the same problem rear brakes are still bad and it almost seems like no work was done. Didn't show me the new parts that he got for the car nor did he show me the bad or old parts. I got recommended to come here and I don't know there haven't been any more recent reviews since this one I guess.

My husband went here in the morning a few minutes after listed open hours and no one was there- he…read morewaited 20 minutes and no one showed up or answered the phone. A few hours later I called and they picked up and I told him I would be there between 2-3PM for a simple oil change and he said he would be there until 3. I arrived at 2:30 but no one was there and no one answered the phone. I waited until 3 but no one ever showed up. It really put me in a bind. This is no way to do business, if you have business hours honor them.

My family and I have been taking our cars here for 20 years and have been thrilled with the service…read morethe entire time. We often bring our cars in for "just a checkup" alongside oil changes and have never had to do anything but routine maintenance. This tells me two things: 1) they are not interested in completing unnecessary repairs just to make a buck and 2) they know how to keep a car running well beyond 100k miles. I would never take my car anywhere else - in fact, I once had my car towed 90 miles to Russ's! Also - note that they are not closed. Yelp is reporting the location closed, but it certainly is not closed.

I was driving to Boston for the weekend and I needed the freon recharged since my ac was blowing…read morewarm air. They said that I needed an "upgrade" to a new ac and that it would work better, be cheaper in the long run blah blah. So $200 extra bucks later I get the car back and 100 miles into my trip the ac gave out. So I still have to do the drive all the way to Boston and back without ac in spite of being out $300 bucks. When I got home they recharged the freon "for free". (of course that didn't help the 12 hours driving in the heat I had to endure). Once again the ac was out by the next day. Then they said I needed another $300 job to fix it. They were obviously performing escalatio on me. Don't use these guys for anything.