Parretti Mazda is phenomenal. They go above and beyond for their customers. The sales staff and…read morecollision center provide excellent service that exceeds every expectation you could ever have in dealing with car transactions and repairs. Ashley in the collision center has turned a nightmare situation that I experienced with a third party collission center into a best possible outcome. I cannot thank him enough. He is patient, professional, and knowledgable. He worked hard for me out of the kindness of his heart to make my situation right. He really did more than the average body shop manager would do. I have been a Mazda owner now for 3 years and bought my second Mazda car today. I am so extremely grateful for this car dealership and the help that the staff there has provided to me over the last few years. I recommend them to anyone who wants a dealership with a staff that they can count on and trust. Also Mazda vehicles are very reliable and luxurious.

If CX-50 Hybrid with Toyota engine had the following, it would be much more sellable:…read more1) If package trims were not all AWD. Toyota RAV4 has FWD or AWD. It does not snow in the south. Sell AWD in the north or give a choice. 2) Choice to eliminate panoramic sunroof. Some people do not like. No choice, do not force options. 3) More leg room in back seat. 4) More comfortable front and back seats for longer travel times. Note: Just eliminating AWD and sunroof could save $3000.00. I think the above would improve sales for the CX-50 hybrid. Nice SUV!

After renting a luxury SUV from Enterprise, I made an appointment at Enterprise Car Sales next door…read moreto purchase something similar. The salesman, Colin, was not interested in my request for a luxury SUV, and aggressively pushed the inventory on hand. He finally convinced me to test drive a luxury sedan, which did not provide enough space for my work needs. I firmly expressed my budget, size requirements, and desire for low mileage, but he was set on making a quick sale with high mileage, $10K under budget, and had no interest in helping me find a luxury SUV. The icing on the cake is that I am being billed for the purchase of the car that I test drove, and still waiting on Colin and/ or management to return my calls regarding this massive oversight. This false sale affected my credit when I went to a reputable dealer and made an actual purchase, and while I'm paying Enterprise's 9% loan with a subprime lender for my imaginary car, Audi on Causeway gave me 6% with my bank. This experience was terrible, and will remain so until somebody returns my calls and handles this.

My car was totaled due to an accident so subsequently, I had to get a rental car until the…read moreinsurance investigation was complete. My check in process with seamless and I was in and out in 10 minutes. My first car did have some maintenance issues and I returned it with no problem. However, if you go on the weekend, they are usually short staffed.

I had a positive experience purchasing a car with Willie. I bought a 2026 Envision with no…read morefinancing, so I cannot speak on the process there. However, Willie went above and beyond to make sure I was happy with my purchase. I would recommend working with him. Just do your research and understand what the market is around your preferred vehicle.

Excellent experience with my new truck purchase. Zach LeBlanc was my salesman and did a great job…read moreshowing me the truck that met all my needs. He took the time to explain all the features, and was very patient. He worked with the sales manager Bradley Coco to get me the absolute best price that I could find anywhere, and gave me the most money for my trade in. Everything went so well and I'd highly recommend going to Crown and seeing Zach and Bradley for your next vehicle purchase. I've already referred a friend and will be back in the future!

I understand going to any car dealership is stressful, especially as a woman. You always think…read moreyou're going to be taken advantage of, feel stupid and feel like you're not going to be heard. While that may be the case with some salespeople, you will NOT feel that way with Antwan. He will put you at ease and he will make you feel like you're the only person in the room. With regards to finance, the person in charge 3 years ago was an ass. No way around it. Now they have Timmy, who was so incredible as well! Never made me feel stupid and really seemed to care. As long as those two are there, I will continue getting cars from MB Ford!

I recently purchased a vehicle from this dealership. While the sales portion was actually pleasant,…read morethe financing was much much less so. The finance personnel were extremely pushy about add-on packages, maintenance plans, options, etc. I know that is to be expected at a dealership; however, the lack of transparency and communication after the fact has been atrocious. I wanted to go over the numbers because something seemed off when I got my account set up with the bank. The loan was much higher than what was discussed. When I contacted Rob, all he could say was those were "the numbers to get the deal done." I told him that was not the total price I agreed to. He couldn't understand the numbers when I put the ACTUAL financed cost next to the DISCUSSED finance cost with all of the taxes and fees calculated and laid out. There was a very clear $4,000 cost increase, but no value increase. I agreed to a total price and a monthly payment under the assumption that the payment was based on the agreed number. He offered to undo the deal and refinance with worse terms and a higher payment. After some back and forth, he offered me a free 2 year maintenance plan still without explaining or trying to figure out the discrepancy. He said another finance guy was going to reach out about the maintenance plan; he only reached out after I emailed him directly. I presented him with the same numbers, and when he couldn't explain it he said he would look at it and get back with me. No contact in over a week. No response. No resolution. I would not recommend this dealership unless you want a random hidden cost added to your vehicle with empty promises on resolution. Shady financing and the runaround is costing me thousands.

Carlos Toledo 5/5 excellent cus service, Gm Jessie He did everything possible to reach a fair deal!read more

I have had long-standing terrible experiences with the service department, at many levels. However,…read moreI have also had the suspicion that they recommend unnecessary services on several prior occasions. I now have two recent confirmations of that. Both of our cars had to go in for a recall. That - a factory recall - is a reason to use a dealer, and perhaps the only reason to continue to use a dealer. Nonetheless, these times our cars went in for a recall, Lakeside did an inspection well beyond the scope of the recall, which was not anything that I expected nor requested. And both times I received a recommendation about something that they "found" that needed to be serviced. So each of these times I took ourcars, both of which are out of warranty, to a small locally owned mechanic shop that I have used with a great deal of confidence over the years. Both times, that mechanic said in essence that your cars are "tiptop" and do not require that service at this point in time. That local mechanic did not charge either time for their time nor the inspection and their assessment. They easily could have agreed that it was needed, and then done the work. But they didn't. Instead, they said what to look for or when to return when the service would in fact, be necessary. So they clearly were not trying to "churn" and just get work to do . I think that's pretty good confirmation x 2 of my suspicion. Conclusion: Potential customers of Lakeside - beware.

Just bought a pre-owned Audi A5 Cabriolet convertible with help from David and Stephane and it was…read morethe most seamless and wonderful sales experience ever. I've always leased cars and never bought before so I was pretty nervous especially about committing to such a fancy pants car, but they made me feel completely at ease with treating myself. (The phrase "YOLO" was used at least once). In all seriousness though, the dealership is beautiful state of the art building with all the amenities. They even charged my phone while we went on test drives. I couldn't recommend more highly.

Service department is the best to work with warm welcome. Helped me get my Audi in and out.read more

Warren made the process incredibly easy and stress-free. After dealing with delays and poor…read morecommunication elsewhere, Warren got back to me quickly and within one day had a full list of vans I could choose from. That level of responsiveness and professionalism really stood out. He answered my questions, kept me updated, and made me feel like my business actually mattered. As someone who was ready to move forward, I really appreciated how efficient and straightforward he was throughout the process. It was a night-and-day difference compared to my previous experience, and because of that, Warren and the dealership earned my business. I would definitely recommend working with him if you want someone who communicates well and gets things done. Here's a shorter version too if you want to post something more quick and simple: Warren was great to work with. He got back to me quickly, had a full list of vans for me within one day, and made the whole process easy. He communicated well, answered my questions, and made me feel like my business mattered. I really appreciate the professionalism and would definitely recommend him.

The worst scheduling and appointment procedures in the known Universe. Unreturned texts and phone…read morecalls are the order of the day. I used it exclusively for 12 years, mostly satisfied. In the last year, however, the slippage is severe. My last experience: three days bog unresponsiveness despite several text messages begging for a response. Will no longer use MBNO and, in view of the service, will not ever buy another MB vehicle Randall Kleinman

My friend car was given her trouble after having a stater changed at pep boys. Her car shut down…read moreand pep boys said it was the cam shaft position sensor. So she had them change it. Well a week later it did the same thing cam sensor. So she checked with Royal Honda and the service guy to her the problem was the starter pep boys put in wasn't a Honda starter. Any electronic part has to be replaced with a Honda part. Or it will keep giving you problems. They are very knowledgeable. The cam sensor never had a problem it was the starter causing all the problems. We are going to see if pep boys are going to fix There mistake .

When I bought my car in 2023, it was for my daughter going away to college so I prepaid for 5 years…read moreof oil changes. I've personally brought this car in for maintenance religiously. It's for my baby girl and it will be in good mechanical shape. At the 2 year mark, they recommended a transmission flush and a brake fluid exchange. The car had 20,000 miles on it. It wasn't just a recommendation. The presented it as "Immediate safety concern". They recommend this service every time I bring it in and I decline because it isn't needed. Last week, I made today's appointment for an oil change and tire rotation. Knowing they were going to recommend the services, I changed the brake fluid myself. The fluid doesn't have 500 miles on it. Sure enough, "Immediate safety concern". Really? I ask what's up and they say that they go by age and mileage. Interesting since last time there was a literal video of the tech inspecting the fluid. "You don't actually look at the condition of the fluid before telling someone that their safety is in danger?" The mileage is now 30,000 miles. If this transmission is worn to the point that it needs a fluid exchange at 20,000 miles, I'll never buy a Honda again. The brake fluid is crystal clear. No way any honest mechanic could have looked at i I can't wait until we are finished with the prepaid oil service.

I did not buy a car, but Nate is a person I'd do business with. I was looking to replace a Lexus…read morethat was totaled and they had the next size up. However, it was too big for where I needed to park it, but the next time I need a car I'm returning here. Nate wants you to have a good experience in buying a car with him, there is no pressure and they offer a great selection.

I had a great experience purchasing a vehicle from NOLA Motorcars. I have been buying vehicles for…read more40 years and this was hands down the easiest most professional non pressured best group of people I have ever dealt with. Nate was my sales guy and with my crazy schedule and unique circumstances, he was the most patient and understanding sales person I have dealt with. I work at the airport port, I sleep when most people are awake and it's hard for people to understand, my limited time available, but Nate worked with me through it all.

Scheduled an appointment for an oil change and went in and gotten taken care of right away. It was…read morefast and they finish in about 30min. Highly recommend you make an appt than walk in. Thanks lakeside Toyota!

Collision repair was completed on my vehicle, but it was returned with paint defects and incorrect…read moredecals that were present at delivery. I made multiple attempts to have the issues corrected, including a final written request on April 2, 2026. No resolution has been provided. I have since filed complaints with the Louisiana Attorney General Consumer Protection Section and the Better Business Bureau and am pursuing additional regulatory review. This reflects my documented experience with the repair outcome and follow-up process.