LOC CUSTOMERS BEWARE!!! I am heavily disappointed at the cleanup I had to do after my hair was done at this establishment. Let me first say that I normally get my locs professionally done in New York and at a fabulous salon called knotty roots in kearney, New Jersey which is a real natural salon specifically for locs and natural hair using natural products but the owner was not in so I opted to use this establishment at 502 Springfield Avenue in Newark as a backup. The process of washing and retwisting my hair at this salon was exhausting and weird. First, they used a " natural" peppermint shampoo that was not at all diluted which burned my forehead and then used a mask on the locs for moisturizing. The owner proceeded to have clients dry their locs under intense heat before retwisting. All professionals who are knowledgeable of locs know this process will not only create heaviness in the locs but also heavy buildup which can create a lint looking effect in the locs over time. The worst was not over, as the hair and edges are dry, she slathers huge amounts of gel to retwist and lay it down which is a no no. Again, wet hair is both easier and better for your hair. Wet hair is more elastic and manageable to twist, whereas twisting dry hair can cause breakage and damage. After this fiasco, I was sent to the dryer AGAIN! And paid a higher price for a non style hairdo. As time went on throughout my day, both my husband and I noticed the edges were getting white as snow due to too much gel in the hair. I literally had to wash down my hair which also means horrible buildup for the rest of my hair and having to perform a serious loc detox. Horrendously, this is the second time that this has happened at her shop and she was advised of this the first time which she apologized and blamed her staff for not allowing me to dry longer so I wanted to give the owner another chance as a black owned business but clearly its her methods and she teaches unprofessional ways of handling loc'd hair and as I can see, she knows nothing about proper loc care. I cannot as a customer pay to have my hair done and go home to redo tragedy. I texted her personally and have not heard back from owner and definitely will not patronage this establishment ever again!!! I support black businesses but you should never support a business with horrible practices no matter what color they are. read more

Not my cup of tea. Prices alter- I get it I worked there previously- 6 hours- Got paid $4 at the end of it. I had a crooked under cut. And paid for it.. lmao Retwist were fine! read more

STAY AWAY ! If i could give lower than one i kind of would . I've been going to them for awhile but each time it's the same thing . I pay $140 for a wash,retwist and style.Each time I've never had the style in for more than four days before the pain becomes unbearable. It's clear they don't actually care about the health of your hair but they care about making sure it looks neat for social media.So they slap a bunch of gel in your hair. I literally have sores in my hair from the he tightness of styles. read more

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This is my SPOT to get my hair done. I've been going there for the past 3 years now and LIVE IT! EVERYONE and I mean EVERYONE in there has skilled hands with retwisting and styling locs. I absolutely love going to get my hair done here as do Soo many others. Bo is the owner, and the prices are very affordable. You can go there for a wash, retwist and a style. However if you wash your hair before you get there, it makes the process much faster as half the job is already done. Today Nook (grandma) did my hair and she did it EXACTLY how I asked and showed her to. I support ALL of the stylists in there as they're all good. Love this place. They accept cash, cash app and now have an atm inside. I'm also going to post photos of my daughters hairstyle from last week. Jahad did her hair. She started her locs back in March and they're coming along very nicely. read more

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BEWARE! Do not trust this stylist! She is a scammer who charged fraudulent charges on my credit card. She did my hair and provided me with the price once she was done (I have screenshot as proof). Then once I arrived home and checked my credit card account, she increased the price by $100! I immediately disputed the charge with my bank and they investigated the transaction, but she is a seasoned scammer so she went and change the price on her website after the fact so she could win the dispute. Stay far away from this place! read more

I visited this salon's location three weeks ago and was very happy with the results. That's why I gave them two stars. I went ahead and made an interlocking appointment for Sunday, September 8th at 9 am via their booking site and got a confirmation. The night before my appointment, I received a reminder. I arrived fifteen minutes before my 9 am appt and found the salon closed. No problem. Went to get coffee, and returned less than ten minutes later only to find that it was still closed. I called the number on their card and was apologized to and told that the second location, which was 10 minutes away was open and they would see me there. I arrived at the second location, and that salon was closed as well! I called back and was told someone would be arriving in a few seconds. Waited another 10 minutes then left. No one showed up and I never heard back from them. read more

Nice people however the price is RIDICULOUS...$240 for a startup with short hair, and only the top of my kids head. Sorry I love supporting my black businesses, NEVER EVER again. $240 for half a head...no thanks. read more

I was really rooting for you guys... my boyfriend made a call to get his dreads taken out. Asked for how long it might take and the price. Unfortunately they couldn't give the price over the phone***the receptionist fully aware of what we are coming in for***. He shows up for his appointment and suddenly there is no time to take out his dreads today. Very unprofessional. We made the call before hand so we wouldn't make a trip for no reason. Then proceeds to say well we can do a retwist for you today and schedule to take out your dreads another day. What sense does that make ? I say hire a better receptionist who knows what she's talking about because clearly she can't make sense of anything. Miscommunication for absolutely no reason. read more

I brought my 5 year old grandson to the 502 Springfield ave Newark location on last Wednesday, Explosive style ! to get his dreads cleaned, I told her that to clean it I was told it had to soak in some type of solution . something I seen on YouTube. they soak it to remove all the lent and buildup stuff that was matted in all of the individual dreads. I pulled his dread's apart to show her. She said yes we can to that, it will be $200. i was watching another client get his hair done while my grand son was under the dryer. I said to her the other stylist , what are you using on his hair she said clear gel, I told the stylist that was getting ready to do my grandson's hair do not use gel in his hair because he can't handle it.. she stated "we don't use gel in our salon. Me really? Your stylist in the back just said she was using cleared gel on her customer hair ! she stated to me "no stylist made a mistake. She's using something that we mixed up . the next day my baby hair was full of flakes that comes from clear gel. his scalp now has sores. And his dreads As promised Was NEVER CLEANED!! . I said to her, I paid $200 to have his dreads clean. She said to me I cleaned his scalp. Lol ?? I said to her I didn't need you to wash his scalp for $200 I could have done that myself. So goes on to say oh to do that it would've be more than $200! I pointed out TODAY THE lady that I spoke to in the shop that said to ME yes "we can clean the buildedup lint in his dreads for $200 . I asked on Wednesday can you do it today ? She said yes! !! Moving forward on today, she said who told you that and the price? I pointed the stylist out, and she never question her concerning the false information she gave me. Then someone else in the salon jumped in the conversation that had nothing to do with it said it's not our doing he needs to see a dermatologist ! Me " really he didn't have sores when I brought him into you Horrible establishment ! unprofessional . I will never bring my baby back to this not knowledgeable unprofessional place. Who NEVER CLEANED HIS DREADS AS PROMISED! read more

On 5/18/21 I traveled 90 minutes for a out of state appointment with NuNu(the owner). I arrived to the salon 15 minutes prior to my appointment and was told that NuNu went to the store and would be right back ...30 minutes later No NuNu. I called and text, no response. She called the shop about 3:00 and informed me that someone would shampoo my hair and she'd be right there.....4:00 still no NuNu. I paid the young lady that shampooed my hair and left. That was 5 hours of my day wasted, 3 hours driving and 2 hours of waiting. It's now 8:30, no call, no text, no apology. "Some" of our people claim that we don't support "us". No, some of "us" don't want support. Very unprofessional....period!!! read more

Found them accidentally on IG when I was looking for a place to start locs. Angie is my stylist if you need a recommendation let her know Kiesha sent you. Ever since my first visit in November I have not been disappointed and you won't either! Everyone in the shop has hands of gold! They all do excellent work! read more

One of the most professional Black Businesses I have ever encountered. Beaus Professionalism stands out amongst the competition in this industry. Her styling skills are unmatched. You can quickly determine that she is and has built a brand. The stylist are all personally trained by her so Im confident in the services i will receive even if not by her . Her appointments are on time and wait time is minimal even for walkins. Ive been a "hair shop hopper ". But will be going here as long as im in the area . read more