We have 2 very large, mature trees on our property, that have not been trimmed in the 7 years we've…read morelived here, probably longer. One giant was getting uncomfortably close to our house, and raining dead branches after every breeze.
Getting tree work done in Spring time seemed like it was going to be next to impossible. I called 9 tree service companies for estimates in March 2021. 1 of 9 actually answered the phone (this one,) only 2 of the remaining 8 returned messages. 2 showed up for estimates, and only 1 was on time (this one.)
When Haskell Tree Service arrived for our scheduled estimate, first thing the rep talked about was that they'd been in business for 50 years, and that all of their employees are fully insured. He provided an explanation of everything they would do, even the number of employees who would be working at my house, and gave it all to me in writing. From the beginning, I had confidence in this company, and they didn't disappoint. They communicated with me for scheduling, answered my questions, and were overall very responsive.
Fast forward to May 2021: first day they came out, they were only able to complete a portion of the work before their bucket lift stopped working. They came back the next week, prepared to climb if they had to, to get it done.
I had to leave the house before they were finished this time, so I didn't see them before they wrapped up. When I returned, my trees looked unusually healthy, the crew was gone, all of the cut branches were also gone, everything was cleaned up like they were never even here, and the invoice was in my mailbox.
I noticed that there was a solitary weird, low branch left on one of my trees; it had an old bird feeder hanging from it that I forgot to remove. I figured that was why they left it. Super kind of them, but I wasn't attached to it, and now it looked funny to me. When I called the office next day to square up my invoice, I mentioned the bird feeder branch, and asked if they'd be able to come back and cut it off- I was totally expecting a no, but they said that they would. THEY ACTUALLY CAME BACK THE SAME DAY!!
I can assure you that I will never call anyone else for tree service. They did such a good job, they were very reasonably priced, they left no mess. Huge plus when you know exactly what to expect, and the service is delivered better than you expected.