Expert Resume Pros is the worst company I've ever used for résumé services. They do not deliver any of the services they promise, are untimely, and simply waste your money. Whatever other option you were considering, go with that instead anything will be better than this. Save yourself the frustration. read more

I left a negative google review about my experience, and my writer threatened retaliation of posting a negative review of "my character" to my companies google reviews based on information I provided for my resume. DO NOT USE THIS COMPANY. They seem good, but were lazy throughout. My resume is mediocre, and even after providing extensive resources looked like it took about 15 minutes of effort. It improved with drafts. My LinkedIn is just my resume copy and pasted. I think the writer put 0 effort in. It is nonsensical and looks poor, and the advertised job was not done. Do not waste your money or time here. read more

The team was extremely easy to work with and provided services well in line with their pricing. There were no unexpected costs that weren't covered beforehand. I would recommend them for anyone that is looking to get help with resume writing from first time employees seeking employment and currently employed professionals that might want to get a let up on the competition. read more

I had an excellent experience with Expert Resume Pros. I was struggling to get the attention of job recruiters and decided to ask for help. They taught me how to create a professional resume and cover letter that was unique to me. They had excellent communication and understood my needs. The final documents exceeded my expectations. I feel so much more confident applying for jobs knowing my resume reflects my background perfectly. They truly went above and beyond to help me and I really appreciate it. I highly recommend their services. Thank you!! read more

I shared my resume with expert resume pros and received extremely helpful feedback. Their service lead me to multiple interviews, and eventually a job offer! The team was quick and easy to work with. They provided a lot of insight, and helpful tips that led to my job offer. Had I not reached out for help, I would still be on the job hunt. I will refer them to anyone asking for assistance in this area moving forward. I will also reference their feedback throughout my career. read more

I'm haven't had to look for a job for several years, thanks to being with a great company and team. But we were bought out, and had subsequent mass layoffs. I knew I would need help getting my Information Technology resume ready according to the latest expectations and conventions. And frankly, who enjoys writing a resume? Not me! Expert Resume Pros did an incredible job revamping my resume. The service was professional and efficient. I really appreciated the interview with the writer, so that I could explain my strengths and skills. They took my past work experience and information from my interview and turned it into an amazing resume that I'm proud to send out. I feel like they captured the essence of what I do 100% better than I could. Thank you! read more

I was struggling to find a position that aligned with my experience, and after months of applying without success I knew I needed help. That's when I called Expert Resume Pros. They were incredibly attentive and took the time to understand my background and career goals. It is rare that you find someone who is willing to work with you instead of just barking instructions at you. The team not only revamped my resume but also gave me invaluable tips to showcase my personality and other valuable characteristics. It was a comprehensive "career boosting" strategy session that helped me get where I needed to be. One of the most notable moments was when they suggested highlighting my work in community development, which I hadn't considered as a key selling point. I have worked with local nonprofits and volunteered to help them with their business models, marketing efforts, etc. and I never knew how to advertise this experience and they showed me the perfect way to capture it. I feel like this is something that a lot of people struggle with because we do so much with our lives but not everything is easy to put on paper. Not long after I worked w/ Expert Resume Pros I got a position in local government which turned out to be exactly what I needed. My career in now on track and I know where to go back to if I ever need it. The professionalism, attention to detail, and personalized approach from Expert Resume Pros made all the difference in my job search. I highly recommend their services!! read more

I was very satisfied with the services they provided. I was struggling with building my resume and they were such a great help. They curated a resume and cover letter for me that ultimately led to my current executive-level position. I'm so thankful for them! I recommend. read more

Wonderful working with this company. The staff are great. As soon as I have talked to their staff i felt welcomed. It is wonderful go be able to experience this kind of service. I highly recomment this company to my friends and family! I will definigelh use their service again and again. Trust level to this company is 1000%!!! awesome. read more

I'm currently looking for a new job and haven't updated my resume in several years, so I visited Expert Resume Pros to help spruce up my old one. They were so kind and patient with me throughout the entire experience. They took the time to review my current resume, then asked questions about myself and my career to help craft relevant experience, skills, and job duties. I appreciated how they sat with me to better understand my career goals and the type of role I'm best suited for. I'm super impressed with the final resume they helped me build and have already started getting more interview requests than I did with my old resume. Thank you so much to the team for helping me get one step closer to landing my dream job (fingers crossed). read more

My wife gave this a shot and had them write her an ATS formatted resume. So after 45 days, she didn't get an interview. But as per their 45 Day Money Back Guarantee, here is what they say, "We are so confident in our ability to deliver quality resumes to our clients, that we offer a 45 Day Money Back Guarantee! You will land interviews within 45 days and with our money back guarantee, you can feel confident in us too." My wife wrote them and told them that this just hasn't been successful after 45 days and she's had no interview, how does she start the refund process? My wife is honest and trustworthy and would never do this just to get her money back, period! THEY HAVE DONE EVERYTHING IN THEIR POWER TO NOT STAND BY THEIR GUARANTEE AND ARE FIGHTING TO NOT GIVE HER A REFUND. This has now gone on for 5 months now!!!!!! Needless to say, that money is very much needed as she doesn't have money coming in. These people are an absolute joke and as unprofessional as you can be. I will make sure that I steer any and everyone that I know away from these liars and thieves. read more

Highly recommend coming here for your resume. Super quick response times and there also very efficient aswell. Will be definitely returning in the future! read more

Working with this company to revamp my resume was an absolute game-changer. Their expertise and attention to detail elevated my resume in ways I couldn't have imagined. From the initial consultation to the final product, their dedication to capturing my unique skills and experiences was evident. The revamped resume not only showcased my qualifications but also highlighted my achievements effectively.Expert Resume truly understands the intricacies of crafting a standout resume tailored to each client. Their professionalism and prompt communication made the entire process seamless and stress-free. Thanks to their expertise, I received multiple job offers within weeks of sending out my new resume. I can't recommend Expert Resume Pros highly enough for anyone looking to take their career to the next level!" read more

DON'T EVER USE THEM UNDER ANY CIRCUMSTANCE! They make you pay ahead of time prior to delivering any sort of draft. The draft they sent me had run on sentences, grammatical errors, misrepresented my experiences, did not hit the mark for the job I highlighted I would be applying to, and had paragraphs describing job that made no sense. I've hired multiple people in my career and have looked at 100's of resumes. This was the worst resume I've ever seen at my level and I would have never called the candidate with my resume regardless of whether it made it through a resume buzzword software or not. In my initial call I instructed the writer I was not comfortable and wanted to discuss with the manager before moving forward. She continued on ignoring my request. When my rough resume was delivered I immediately asked to speak to a manager to get a refund as I didn't want to do any edits as a complete re-write would be necessary. I'm yet to get a phone call back from the Manager. He simply hides behind his no refund policy and positions a rough draft that is garbage as the final product. He will continue to tell you to make your edits and send back to the writer. When 90% of it needs to be re-written, I would suggest you get $200 cash and light it on fire. Then sit down and write your own resume and you'd be $200 up from my experience with the less than expert and less than professional company. Run for the hills and find someone else, anybody else, to write your resume. Your $400 left in your pocket will thank you. Because this company will take it in minutes, deliver a garbage product in 5 business days, and run for the hills when you say they didn't hit the mark. read more

Avoid at all costs. Seriously, bribe one of your friends that is a decent writer with a meal and a beer to help you write your resume and avoid dropping hundreds of dollars on a lack-luster sub-par resume. Especially if you are in a medical profession. They offer free revisions. Yes, revisions. But if the source material is complete schlock, no amount of revision can make it functional. A complete overhaul was required. Such poor communication, 10 minutes to discuss my job history, couldn't get me off the phone fast enough. I even sent a couple pages worth of supplemental information, talking points, buzzwords, etc. They guarantee that the resume will be astonishing, yes, it was astonishing at the incredibly poor quality. For example, the word "Pharmaceutical" and "Medical" appeared over 12 times each. I understand search word optimization means the word appears in the resume at all, not repeated ad nauseam. Here's their refund policy: "3.2. Refunds. Due to the nature of the Services, in no event shall a refund of a pre-paid Service Fee be granted, including but not limited to errors in the Services, dissatisfaction with the Services, failure to obtain interviews or employment, and/or failure of a Service to meet the requirements of the industry." Despite this verbiage, somehow, there was still no recourse for refunds even after repeated requests by me, and a BBB request. Save your money and learn from my bad experience. read more

I wanted to set up meeting for resume assistance. The guy who called me back (in 5 minutes no less), wanted my money before i could do anything. I cannot believe, with all that goes on in the world, that people still want money before any services are complete. I guess these people do not watch the news. The phone call sounded like a scam. NEVER pay in advance!! This company deserves 0 stars!! P.S. By the sounds of other reviews, I am right! read more

Trying to work with William and Jennifer has been difficult at best. The resume needs a rewrite and have requested a phone meeting with them and they flat refuse, forgetting who paid for their service. I can not and will not recommend them. One star is to good for them read more

I was looking to get my resume up to date, and current. So unfortunately, I used this company. Right at the beginning the writer kept asking me for internet links to jobs I wanted. I did not want to give that kind of information to them, and was hoping for a general resume. After the 5th time telling her that I want going to send those links, I lost faith in her ability to write my resume. So I asked for a refund. I was denied the refund, and forced to continue to work with them. In the end I got an okay Resume. Would not recommend these folks. read more

Decided to have another set of eyes on my resume, paid the $229 and received the receipt. Two days later received email containing a questionnaire asking for more questions before Expert Resume Pros could start working on it. Before I could complete the questionnaire, I accepted a position so no longer need the help with my resume. Contacted 'William' who said refunds are not provided. I've looked at the website and the receipt and no where is there a 'no refund' policy. So I just paid $229 for nothing. Figured I would let others know how they conduct business. Still waiting for that refund. read more

This company is a trap. They have you pay first so that when they send you a draft that reads like an elementary school student wrote it, there's nothing you can do about it. Sure, you can try to dispute it, but they'll just threaten legal action and end their emails with a smiley face. Attorney General Phil Weiser if you're reading this, please investigate this company. read more

WOW I seriously doubt the positive reviews here are legitimate. I couldn't be more disappointed in the service I received. First, I was sent the wrong "let's get started" email (an invasion of privacy to this other customer). I paid extra for their premium offerings so this is very unsettling. Second, during my phone interview I explained my career shift two years ago out of sales. The resume built for me is literally a sales resume and a very confusing one. When I complained, literally the word sales was removed from the cover letter header and that's it. You can imagine how bad it looks when I'm apply for lab director positions. Third, ~60% of the resume is copy and pasted from what I supplied. I think 6 lines only have 1 or 2 words, which as someone who has looked at plenty of new hire resumes, is a pet peeve of mine. It's a purposeful waste of space because you're trying to get to a threshold. read more

WHAT JOKE!! This organization is an absolute joke. They claim to provide you a guarantee but you have to apply to 10 jobs a day for 45 days in order for them to stand behind their promise of getting you and interview(section 3.4 of terms). As a highly educated executive level individual there aren't 450 jobs in the entire world that fit my skill set non the less with in my territory of interest. Find and honest company to work with unlike these scumbags. Also after reading all the reviews it seems to me that they are posting reviews themselves since most of them sound very similar like. Seriously this company is pathetic. read more

I wish I could leave a good review for this company. I have sent emails to customer service, my assigned resume pro and the legal team to get details on why nobody has responded to me about completing my resume. My money is gone and nobody at the company cares. I have received nothing in return for my money. DO NOT USE THIS COMPANY. read more

The resume writing service was awesome. Tynisha was fantastic! I wouldn't recommend purchasing the infographic resume. I was told it'd take 5 - 6 business days to produce. I ended up following up after I hadn't received the document after 2 weeks. I asked for specific colors to be used and a writable version of the document so I could add my headshot when I got it. My request was disregarded and I was told by a William C. that I'd need a $400 Adobe product to manipulate the document. I said "That's fine, I'd still like the writable version", and still have not received the item. I'd really like my money refunded for the infographic resume. It's neat and all, but I could've put that together myself. I expected a heck of a lot more for an additional $70. read more

I used this service to help do a resume overhaul. At first I was really happy about my resume. However, I have not gotten any responses back. I decided to run this resume through a service online that checks for ATS keywords. This resume scored a 40. Not very good for a company that does resumes. Don't waste your money. Also don't get the LinkedIn package other. That was also a waste of money. read more

Very fast, professional, and worked around my schedule. Great price for the end result!

Exceptional. Don't go anywhere else until you've used them. At the very least have them do a free analysis on your current resume so you have some insight on their methodology. read more

These folks did a great job with my resume! After working 30+ years as a non-management employee, in telecom, I had absolutely no idea how to create a modern, usable resume. I was flummoxed and frustrated by the entire process! Luckily, Expert Resume Pros was not. Glad I Googled them! Lyn did a great job! Recommend. read more

Great job with my new resume. Loved my writer Lindsay, and she wrote a great cover letter as well. It's been a week with my new resume, no interview offers yet, but that's not to say Lindsay didn't do an overall fantastic job. read more

I hired them to write a resume almost 2 weeks ago. They have not responded to any emails or phone calls until I asked for a refund. At that time they threatened me with legal action. I am currently a single father trying to find a better career in a tough economy. If my $300 is worth your reputation then consider it money well spent. I am going to refer you to visa, I'm sure they will be amused that you take money and provide no product or services in return read more

I originally wanted this company as I thought I might be able to meet my writer in person. I hesitated when I found out the interview would only be a phone call. A customer service rep named William spoke with me about their "creepy awesome" talent in writing resumes and assured me that I was making the right decision. He was correct. Lindsay did an amazing job. They are now working on my Linked In profile to match my resume. read more

Good Afternoon, Typically I don't write reviews but William C. from this company has forced me into doing so. I just merely asked for a sample comparison and his credentials. His unprofessional response to my request reeks of scam! Please see the below email traffic to see for your own eyes. Would not recommend. Resume Review Inbox Tommie Shaw tommie.shaw221@gmail.com 1:44 PM (29 minutes ago) to William.C, Judy Good Afternoon, I have narrowed the playing field down to two companies. I will chose one of you based off your experience and sample resumes you wrote. I need a comparison of the before and after from each of you. I am giving you both 72 hours to produce your credentials and comparison resumes to me. I would like to thank both of you for your time and look forward to working with you. Thank you. Respectfully, Captain Tommie Shaw William.C 1:57 PM (16 minutes ago) to me Hi Tommie, We're the high quality producing resume company in CO. We won't be submitting anything to you. Expert Resume Pros Reviews Zip Job Reviews We wish you the best of luck! read more

honestly, after reading the bad reviews I was skeptical. but a friend referred me because I really needed this next job. price was lower than competitors- which was also a plus. so I got the resume back and they really made me sound like I was perfect for my career- they took all of my personal passion and extracurricular activity and organized it so well. so, it's reasonable. see for yourself first. everyone's experience is different but mine was positive. and a good resume really matters to advance in your career so thank you guys again. read more

My resume writer Lindsay D. was fabulous! Not only did she go over the 30-minute time frame of our initial phone interview to ensure that she had the full picture of my experience, but she was able to then craft all of the information provided to her through our chat, my previous resume, and a hodgepodge of other resources I sent into a beautifully-written and hard-hitting resume. I've used resume writing services in the past, and I feel that Lindsay and the other folks I interacted with at Expert Resume Pros are truly a step above the rest. I also love the idea of working with a local service that is familiar with the job market here in Colorado. If you're looking for a credible company to help you land your dream job, look no further! read more

Lindsay D did a great job on my resume! She asked great questions to make sure she understood my work experience. The resume was very professionally written and highlighted all of my work experience which is challenging to do in two pages. I would definitely recommend this company to help you make the next step in your career. read more

Lindsay did a great job on my resume and cover letter. Took the time to get to know me and my work career very thoroughly. My resume looks a thousand times better than what it was prior. It's not cheap, but well worth the money if you're looking for a professionally written resume and a new job. Highly recommended read more

Started out well. I would absolutely not use them. I should of known not to pay before I received the service. I working with an agent but became sick and had to go on LTD. William C, they don't use last names nor do they have physical offices you can visit, at least at the Denver and Lakewood offices I went to, said I could come back at any time. When I was able to go back work and wanted to complete the resume I could not by any means get a response. I tried email and phone multiple times. Phone calls always to to a voicemail in my experience. I tried chat and when I told them my name and that I was an existing client they told me some one would contact me and stopped the chat. No contacted me by any means even when I went to the main office and gave the receptionist for the building my information which she said she would pass to them. The building looks to be a server farm with cubicles that different businesses use to lease to the technology.  I gave up. No chance of a refund and I don't want there service. read more

Absolutely the worst service I've ever used for resumes. After weeks of not hearing back from the initial "interview" I contacted my "writer" multiple times never to hear a response. After I reached out to William C, I was told my resume had been sent, and forwarded "over and over." I checked both my deleted and junk e-mails with nothing. I found him completely unprofessional. He also stated that it's all my e-mail systems, not theirs and "No other clients have had any issues." Go ahead and read other reviews to see for yourself if that statement is true or not. read more

I initially put out a search on LinkedIn Pro, but I realized that I wanted to work with a team that knew my local market--and I wanted to support local business. I found Expert Resume Pros via a google search and quickly was matched with a writer. She took the time to get to know me, my goals, and my prior experience. In a few short days, I had a newly written resume stocked with keywords and accomplishments. Thanks to Lindsay D.--highly recommended! read more

I'm not sure if my expectations were too high or they really just aren't as expert as they say. My resume writer was very nice, but was probably working on a lot of resumes at one time, and it showed. My first draft resume was riddled with errors and blatant inaccuracies. The second draft was even worse. They refused to give me a new writer and refused to give me a partial refund. As a mid-level professional, I would not recommend this service read more