I took my time selecting a service to rewrite my resume, knowing there are many options out there. I worked with both Dia and Donna throughout the process. One thing I wish I had known beforehand is how important it is to have a clear idea of the specific type of role you're targeting before starting the resume process. During a job search--which can be incredibly stressful and uncertain--I didn't feel that my experience or challenges were fully understood or acknowledged. Navigating a job search takes strategy, reflection, and support, and unfortunately, I didn't feel there was much empathy offered throughout this process. If I could do it over again, I would work with a career coach first to gain clarity and direction, before investing in resume services like this one." read more

I engaged Personal Touch Career Services in September 2019 to get them to review and tweak my resume. they had been recommended by a friend. I paid my $498 and they did what they do, changes were made etc, and before long I was sending my resumes and letters were being sent out but I got zero response. I still didn't feel it was saying the right things the right way for my industry so a few more changes were made but I had the same lack of results. I stepped away, changed a few things myself and sent it to people direct and I got a better response and even some work. I chalked the money spent, at a time when I couldn't really afford it, and the experience I had up to it being 'just one of those things' that don't work out for me and my situation and I moved on. Not long after I got a year long contract as well as some other work (but that was through my work in general, a recommendation, and my self-tweaked resume). With both their resume and the one I did, I got very little pick up via job ads. Flash forward to late 2020 and PTCS reach out to get feedback on the service I received. I explained how it hadn't worked for me and I had drawn a line under it, and we set up another consultation. I also provided copies of the current resume I had made. Donna, who is lovely, ran tests and gave me the results, and that was kind of it as 90 day options had long run out. The most significant advice I got was to open a Jobscan account/subscription and read chapter 11 of the book I got as part of my package. Should I have gone back again within the 90 days? Maybe, but I wanted to draw a line under it and try a different approach (which included getting industry friends to input on my resume). All I know is that while Personal Touch Career Services have been great for some people, and I'm delighted that's the case, working with them didn't get results for me. Also, if you're reaching out after 90 days to get feedback and offer help and the main response is, 'We can't do what we could have done because it's after 90 days,' that doesn't feel like the best result to offer. It certainly won't make me look at giving PTCS more of my money. They might work for you, they're certainly nice people to deal with, but for someone working in journalism and production for over 25 years, it didn't bear fruit in my case. read more

I am convinced that the work and services that Personal Touch Career Services provided for me are a large part of the reason I found employment with a company and in a position that suits my needs and wants perfectly. I was let go from a job I had held for 13 years in Jan 2020, right before the COVID issue began and made a tough job market that much tougher. I was uncertain how to present myself since I wore so many hats and felt a bit undefined in any one role. After getting to know me a bit, Donna and the team at Personal Touch helped re-write my resume and cover letter based on my marketability and then re-worked my LinkedIn profile based on the newly formatted "me" structure. Donna coached me in interviewing skills and even held a mock interview to practice for specific jobs. She was responsive all along the way to any email or phone questions I had about upcoming interviews and jobs and within 3 weeks of hiring them on to help me, I was gainfully employed. I sincerely thank them, and I wholeheartedly recommend them to anyone looking for work and who doesn't want to settle for just any job. read more

This has been one of the best decisions of my career. Personal Touch Career Services helped me with my resume, offered me coaching services and interview prep. Both Donna and Latricia were great and worked with my schedule. Latricia took the time to get to know me so my resume highlights my unique skill set perfectly. read more

Personal Touch Career Services; Donna, Amy and Dia were an absolute pleasure to work with. I've never felt more confident in how I'm now presenting myself to future employers. The hidden gem is the LinkedIn profile update, something that often gets overlooked but well worth it! read more

I worked with Dia from Personal Touch Career services to update my resume and create a detailed LinkedIn profile. I was amazed by level of detail Dia took to create the documents. The process took around 1 month to go from draft stage to create the finalized version. It was well worth the wait and now feel confident when submitting my resume package to future employers! I would highly recommend Dia and Personal Touch Career services for all your resume and Linkindin profile documents. read more

Donna Shannon had me at 'hello'. I had an incredible experience working with Donna and Barbara Roy. Besides writing my resume and cover letter, they also provided me with additional useful information and insider secrets. Thank you for a wonderful experience. read more

Beth was amazing! Not only did she ask questions surrounding my work experiences but questions about me as a person and it reflects in my resume/cover letter. Amazing services! read more

I came from a blue collar background and needed a professional resume update post my degree. Donna Shannon set me up with Beth Sager who produced a quality resume and some very valuable advice. I am happy to say that I am in the field I hoped for and am looking forward to enjoying a fruitful career. read more

I worked with Donna on my resume. She patiently talked to me about my experience and strengths, then formulated it into the perfect resume. I had applied to a job and not heard back. After sending the updated resume I gained an interview shortly after, and now have the job. I am so so grateful. You could possess all the skills in the world, but the resume is the gateway to the position you want read more

I cold not be happier with Personal Touch Career Services. They took the time to learn about me as person and developed my resume to reflect my own vernacular and personality. They were able to fit in a lot of information without making it sound boisterous or boring. They also did a great job helping me polish my linked in profile, and talked about job search strategy. Donna and her team definitely have a solid understanding of the job market. They know and what hiring managers and recruiters are searching for. I would highly recommend them to everyone I know. read more

I worked with Donna on rewriting my resume, and it was a fantastic experience. Not only did Donna turn my resume into something envied by my friends/colleagues, she helped me better align what I wanted to be doing with where I should be applying. I only applied to one position after our work together, and I was hired. I don't think results can get better than that. I'm forever grateful for Donna working with me, and I will be recommending her to my friends and colleagues. read more

I am super picky and can be a real pain in the ass with something as personal and important as a resume. James Nay and Donna teamed up to make me the best resume and cover letter possible. I wanted it to reflect my personality and weed out the super conservative employers in my field, which means most of them, because I know I wouldn't be happy with them. Even with a very bold cover letter, an unrelated and unstable work history, and applying to many jobs I didn't fully qualify for, I landed interviews for about 30% of the jobs I applied for. Last week, I accepted an amazing offer with an employer that matches my personality and values. I love my coworkers, my job responsibilities, and my boss. This is one of the best investments you could make for yourself. read more

I wanted to transition from one industry to another and needed a lot of help. So, I opted to work with Donna and signed up for Personal Touch's Platinum Career Package. And, I am so glad I did. I learned so much about what it takes to land a job in today's market. Plus I got a great new resume, cover letter and LinkedIn profile. Donna helped me set up a schedule to keep job hunt on track and polish up my interview skills. If you are like me, you dread interviewing...but, if you are prepared, it becomes much less stressful. Donna helped me a lot and now I feel much more comfortable. I highly recommend Donna and Personal Touch! read more

My resume and cover letter wasnt done right and never got complete. I bought a bronze packet for almost $600 but on contract it showed $350. Now my husband has shown the account and they have taken $953. It's been such a hassle and nightmare dealing with these people. I'm so happy and thankful other clients got what they paid but I'm beyond disgusted with all that I been through. Being covid-19 our restaurants shut down and now just doing food truck. I see my hard work money and this is what I got. I know everyone works hard and you can see I never give anyone bad reviews but I'm completely lost as to what to do. They said they refund some money since I didnt want to deal with them anymore but money hasnt come. Please please dont be dumb like me and trust these people so easily like I did. read more

Donna is incredibly knowledgeable and skilled in identifying the features of your resume or interview skills that keep you from getting the job. After taking two of the Job Search classes my resume started making it past more computers, and the interview coaching was really difficult and really helpful. It is a unique skill to hold up a mirror for someone to see themselves, help them identify in themselves what is holding them back, and give them the tools and confidence to fix it. I highly recommend Donna to anyone who feels like they are not getting interviews or the jobs for which they think they are qualified. read more

Donna did my resume and was excellent! I was able to secure the job and appreciate the work

After ending a six-year long contract with a client, I found myself needing to update my employment profile. With as dynamic the job market has become, my resume writing skills, while not shabby, a touch out of date. First person to cross my mind was Donna Shannon. And my gut instinct was not wrong. I was confident with my self-developed resume from before, until I saw what Donna has written. Several recruiters have already commented on the improved quality and readability. I paid for the silver package with manager level experience, the letters are tailored to me and easy to edit for specific scenarios. The LinkedIn profile was a great saver of time!!!! Leave it to an HR pro to know what catches the eye and how to lay it out so that it is easily "scannable" by hiring departments. To say that I was impressed by the entire product package is an understatement, would I pay for it again? Absolutely!!!!! My ignorance thought that I could write just as good of a resume; I was wrong, so very wrong. The wording is so precise to what HR reps are looking for and tuned just right that I was impressed by myself on paper!!! Spending money when you are unemployed can be a tough pill to swallow, regardless of the amount. This expense will reward you down the road. A someone who is occasionally in a hiring position, this resume would be at the top of my pile!!! read more

A great experience, very comprehensive. I started an interview coaching and job search coaching package as a junior in college. At first, the information was a little ahead of what I was looking for but the information is nonetheless useful. I even got an internship after completing the coaching sessions. read more

I had no responses with my resume. Searched for resume Arvada and was nervous. After speaking to Donna she was patient and i sensed the trust just by speaking with her. She helped me personal my resume and brought out the strengths. I am now confident when i send my resume and i have received great resonses in just 1 week. Thank you Donna. read more

Donna is a top professional and knows her business very well. Personal Touch did an outstanding job with my LinkedIn profile and updating my resume. Highly recommended! read more

I am very happy with my cover letter, resume and LinkedIn profile. The search is just starting so I hope for a lot of positive response. I am also considering job search strategy and interview coaching here in the near future. read more

A good response, I may reach out in the future for interview prep or advice. Always good to know when issues are addressed

I worked with Donna first on resume changes and then on interviewing techniques. I had recently interviewed for a job I really wanted and walked away just knowing that I'd blown it. Donna was great at giving constructive criticism in a very kind way. I was able to laugh at myself and the nervous behaviors I was exhibiting that were probably keeping me from being hired. Now, I'm looking forward to my next interview, because I feel confident that I'm well prepared. Thanks, Donna, you're amazing! read more

Donna Shannon and Melissa Kelly are the best career resources in town, bar none. There's no way around this. I was a recent law school graduate stuck in a dead end job and they helped me craft my resume, cover letter, and interview techniques to get me into a different role. Unfortunately the new role I got wasn't quite what I was looking for and they built a package around this new role and helped me get another promotion. I now have the job I've been looking for and I wouldn't be here without the hard work of Donna Shannon and Melissa Kelly. They can help you at any career level and build a presentation to get you where you want. I can't thank these people enough, so please: if you're looking for a career upgrade give these people a call. read more

Beth is very knowledgable and professional. She transformed my "average" resume into something that I'm proud to share with prospective employers and recruiters. I'm not a great self promoter so I really needed some help. The way the same information is presented on my new resume - even I'm impressed by my experience and skills! read more

Working with Donna and Latricia was great and helpful in re-tooling my 'corporate' resume into a personal service industry (Estate Manager) version. I found Latricia's knowledge of the industry outstanding and very germane to my needs. I would definitely work with Donna, Latricia, and the Personal Touch Team again. read more

Service was very professional and helpful. They worked through a resume revamp for me and also provided me with support on updating my LinkedIn profile. The process was thorough and I also thought that Donna's book was very helpful. I definitely feel more confident going into my job search with my professionally updated documents read more

Great help with building out my resume. Results were with the resume I received alot of attention from LinkedIN and recruiters and actually received three job offers on the same day. Thank you for your help. read more

I am glad I contacted Donna. After 17 years working abroad, coming back to the U.S. market with a five-page resume is obsolete and out of date. Donna's team helped me to create a more up to date resume with supportive addendums showing my most important international projects. Now, I am on the hunt for the right job. read more

My experience hiring Donna at The Personal Touch was superb. She responded to my every request in a highly efficient and professional manner providing consistent support and assistance throughout the designated time of my project. I highly recommend Donna to anyone who is seeking these specialized services. read more

I worked with Personal Touch Career Services back in 2014 and they did a great job helping me with my cover letter and resume. I'm writing this now because, over the last few years, I've been on the other side of the interviewing table and can confirm that my resume blows away most that I've seen. Consider it an investment in your future. read more

Beth Biersdorf was an absolute pleasure to work with, she held very flexible hours which worked out great for my schedule. My resume looks great and I highly recommend Personal Touch! read more