Expert Resume Pros is the worst company I've ever used for résumé services. They do not deliver any…read moreof the services they promise, are untimely, and simply waste your money. Whatever other option you were considering, go with that instead anything will be better than this. Save yourself the frustration.

I left a negative google review about my experience, and my writer threatened retaliation of…read moreposting a negative review of "my character" to my companies google reviews based on information I provided for my resume. DO NOT USE THIS COMPANY. They seem good, but were lazy throughout. My resume is mediocre, and even after providing extensive resources looked like it took about 15 minutes of effort. It improved with drafts. My LinkedIn is just my resume copy and pasted. I think the writer put 0 effort in. It is nonsensical and looks poor, and the advertised job was not done. Do not waste your money or time here.

The Inner Compass Process is a fantastic resource with a step-by-step approach to learning what…read morechanges can help you feel more fulfilled and satisfied with work. Hunter coached me through this process. I can't say enough good things about her. She is professional, kind, and a fantastic listener. She really listens to everything I'm saying and is able to understand and get at the core of what it is I am saying, sometimes before I even know what it really is I'm trying to communicate. Since she was able to understand me so well, she was able to provide me with good takeaways. She also asks great questions that help reveal more insights. I started going through this process with hardly a guess on what I may want to do next. The Inner Compass Process helped me get very clear on what my values are and what talents I want to be utilizing in my next job. Hunter and I talked together about some jobs that involve these values and talents and now I know which job I want to pursue. I even said I'd prefer to not go back to school and we found a job role with no extra education required. Thank you Hunter!

I started working with Hunter about 6 months ago and it was the best decision I've ever made!! I've…read morebeen working in the same industry for over 20 years and knew I needed out, but honestly has NO CLUE what I wanted to do with my life. I remember during my initial free phone consult, just feeling so completely defeated with no direction... and after only 20 minutes of talking with Hunter, I felt hope for the first time in years. She has such a calmness and kind heart that made me feel at ease opening up to her, yet an indescribable passion and fire that made me believe that at the end of this, I was going to be able to achieve greatness! Even when I didn't believe in myself, I truly felt that she did, and that kept me going. The way this program works is really magical. Danielle did a great job of putting this together, because I honestly do not think I would have finished with the same outcome, using another method. It takes you back to your childhood and forces you to dig deep into distant memories, both happy and sad, and really has you dissect the reasons behind the feelings of these memories and why they had the impact they did. It continues to move on throughout your life, thinking of situations and stories that left both good and bad tastes in your mouth, and then goes back and compares these to the childhood memories. It's amazing the patterns and similarities that I discovered along the way. As fascinating as this all was, at the halfway point of the program, I still had absolutely no idea where this was leading and if I'd ever be able to find something that was right for me. I started to worry that I was not going to be a success story, like all those I read about in the Yelp and Google reviews, and I may have just wasted my money. I expressed these concerns to Hunter and she reassured me that this was NOT going to be the case. She said that she believed in me and my journey and that she knew we would find the perfect career path that was meant for me, so I had no other choice but to trust her. I always left my zoom meetings with Hunter, feeling so hopeful and truly inspired! I remember telling her on one of our first sessions, that I always felt so good after talking with her, that I wanted to do what she did! I told her that I wanted to be someone's Hunter; the reason someone smiled again, found their confidence and felt hopeful for a better future, after coming from a place of negativity and defeat. Even though I said this early on, it didn't hit me until much later in the game, that I my true passion was in coaching. I have decided to leave my long time career aviation and go into wellness coaching, focusing on fitness, nutrition and mindfulness. Never in a million years, would I have come into this program thinking I'd have a skills or bravery to leave the corporate world and start my own coaching business, but that is exactly what I am in the process of doing! I owe Hunter more thanks and appreciation than I will ever be able to express, for this truly insane and much needed career transformation!

Let me preface this by saying my resume is anything but a straight line!…read more I have job hopped for years & years, & was looking for a career counselor who could help me make sense of it, so I could once & for all seek work that was meaningful & fruitful. My sessions with Nina were exactly what I needed! In eight short sessions I was able to connect the dots between all the twists & turns I have taken. The homework was a perfect complement to our face to face sessions & was simple in that, I only had to read & answer questions. It took some soul searching, as I would expect it to when it comes to my seemingly never-ending search for a rewarding work life. I am so thankful I found Nina, & feel like she came along at a critical time in my life to help me paint a clear picture of how I want to move forward in my career. I know myself so much better, I know what I want to do, & I have the confidence to go out & do it! I highly recommend Nina Friedman, & am forever grateful for her insight & expertise in helping me see what I couldn't see on my own.

If you are in the process of looking for a new job, I would highly recommend you get an appointment…read morewith Turning the Corner! They really helped me update my resume and tailor it to the specific job I was applying for. It was such a night and day difference between my resume and the one they created for me. Also, got a lot of other great tips and coaching on the interview process. I can't stress enought what a great service and how much of a difference it made in my job search and application process. I will use them again and again, each and every time I apply for a different job. Oh, and yes, I got the job offer that I wanted!!!

It was an absolute pleasure to work with Ginger on my resume rewrite and LinkedIn profile update…read more She was meticulous as she captured my years of experience concisely while showcasing my brand value in the most meaningful and relevant light. She is truly an invaluable asset to Turning the Corner! I am so grateful!

Vicki Oehring helped update my resume and create an updated executive profile to highlight my most…read morerecent changes. Vicki provides a professional fresh approach when discussing your background and expertise and brings it all together in a concise manner. I have also recommended Vicki to friends and colleagues. I look forward in continuing to work with Vicki in the future. Geny C

Vicky took time to fully understand my complex educational background and work experiences to match…read moremy resume with the career I was looking for. The job market was small but I got invited to interviews. I was nervous about (phone/personal) interviews and negotiating about pay. With her coaching, I now have a job with pay above average. Thanks Vicky!

Beware of this company's no refund policy and one-sized fits all approach. If you go for a couple…read moreof sessions and realize that the counselor is not the right fit you don't get money back. The employees will push you into buying more services than you want or need and refuse to refund anything in the event that the services aren't working for you. I paid an egregious amount of money upfront. Be warned, any service that promises a one-size-fits all approach and demands money upfront is generally not concerned about your satisfaction. When I diplomatically asserted valid complaints to the "counselor" he used emotionally manipulative tactics like denying my experience. For example, in response to my valid concerns, he said that in all his 30 years he has never received a complaint. So that must mean I don't have a valid complaint, right? This man is clearly not a professionally trained counselor. He constantly dismisses, interrupts, and contradicts proven facts. In terms of his constant dismissal and interrupting. There is a professional code of ethics for all people that call themselves counselors and it involves treating people with respect, especially if they are in the vulnerable position of looking for a job. He does not abide by this. I felt completely demoralized every time he talked to the man. I honestly and diplomatically told him that we were not a good fit. Did he listen to my concerns? No. He pretty much told me everything was my fault, I wasn't doing my assignments (I was, in fact, I spent countless hours re-doing my own resume after the resume service he provided blatantly ignored my feedback.) Instead, he told me that he wasn't going to refund my money for the services he didn't provide (I was only asking for a partial refund for the tasks we hadn't gone over yet) because he didn't want to see me give up on myself. So, instead, out of the strength of his character, he is choosing to keep the money he didn't work for from an unsatisfied customer (who, in his mind, is unsatisfied because of their own shortcomings) who no longer wants or needs his services because he doesn't want to see me give up on myself. How noble. In terms of contradicting proven facts, he told me that data analytics professionals don't need to know code. This was in response to my question about spending less time practicing a silly branding statement in the mirror for hours each week and maybe spending more time on my Github account and developing coding skills. I know for a fact after networking with several people in the field and taking a 6-month class, that anyone currently entering the field needs at least a basic mastery of some coding languages. In tech, they don't care how you "sell yourself" with a branding statement. They want your portfolio. But it's Rex Rolph and he apparently knows everything and you, the lowly customer, know absolutely nothing. He also told me to forget about combing human resources and data because they have automatic resume scanners and that kind of thing isn't used in today's environment. However, I happen to know from my own research that People Data Analytics, is a growing field, as well as human factors engineering. In fact, I had sent him several job announcements as an example of this growing field as I was doing the tasks that I supposedly never completed. He constantly promotes the idea that if you are able to sell your "competencies" then you can transfer into any job you want with enough networking. Bad advice for someone wanting to enter the tech career field. You can introduce yourself as "analytical" to as many people as you want, but if you can't show that you have the skills, it doesn't matter. I paid for a resume write-up. The person that did the resume (contracted through Rex) actually said they didn't change the words but just redid some of the formattings. I had to spend numerous hours of my time researching data analyst job descriptions in order to translate them into bullet statements. I compiled all this information into an excel document and gave it to the resume writer to request a revision that my resume be more data analyst specific. The resume writer blatantly ignored my request and I had to rewrite my own resume myself. Again, in Rex's mind, this is my fault and not his and I am not eligible for a refund for a terrible resume service. Overall this may be a good service for someone who has skills easily transferable into the career they are getting into or for someone who is looking to get into a job that emphasizes soft skills. However, this man is entirely clueless and useless in providing helpful advice for those wanting to get into tech jobs. He also lacks knowledge about up and coming career fields. Also, much of the consumer advice out there recommend against paying money up front and I second this advice. Most honest counselors out there would have you pay as you go and would at least care that your resume didn't get the treatment it deserved.

Professionalism, Integrity and Customization are the main cornerstones of my experience with Rex. I…read morehave already referred him to others I know. Rex and his program are the perfect flexible (think accordion based on your needs) mixture of work-at-your-own-pace, and a gentle nudging which grows in intensity based on the goals you agree on. Great tools as well as coaching and even counseling when warranted. Very professional and well worth the investment.

Overall customer service experience was positive but as a technology professional looking for a…read moremodern resume, which I stated at the onset this was just not a good fit for me. May be a better fit for someone in a financial or extremely formal corporate environment. For me, the documents were somewhat well structured but feel very dated. LinkedIn content I could've generated myself. For me, this just missed the mark entirely and will require starting from scratch.

Melissa Kelley, is an excellent, professional, certified, resume writer…read more I was looking for a professional, certified resume writer to help critique my resume and cover letter for a scientific entry level position. Melissa Kelley was recommended by another professional from the Bay Area, CA. She is reasonably priced, intelligent, perceptive, and resourceful. I had a package deal with Melissa, for her to critique my resume, cover letter, and my LinkedIn profile. Everything is sparkling now. Worth every penny! I highly recommend her. Other professionals would charge you and arm and leg to only critique your resume. I was so impressed by her that I recommend her to a co-worker.

Lauren is exceptional. Period. Full stop. My situation was a bit more unique than most. First,…read moreI had run my own successful business for over 18 years, had closed it down, and was preparing for a new professional adventure. Obviously, on a more global level, I needed help refining my strategic direction after so many years of being my own and my employees' boss. Lauren's well-honed intuition and intelligence expertly guided me through that more philosophical process. On a practical level, though, I had not needed--and, in fact, did not have--a formal resume for almost 20 years. So, that had to be created anew, with an eye toward the fact that my professional life had been more adventurous and entrepreneurial than most. Lauren excelled at pulling from my narrative and highlighting the specific strengths that make me stand out as a potential colleague. I cannot thank her enough for making smooth and enjoyable that which could have been a very bumpy and unpleasant journey. What a gifted guide Lauren is!

With 110% confidence I recommend Lauren for career coaching. She has been my trusted adviser for…read moreover than a year and her insight is way above the standard. She listens, responds, and give valuable advice. She is a woman of strong intelligence, integrity, and has a love for the impact she makes. In addition, the commitment Lauren makes to ensure your goals are successful is incredible. Honestly, I cannot thank you enough for sharing your knowledge, strength, wisdom, and experience. You are absolutely amazing, Lauren!