I called at 7:43pm on a Monday asking for a locksmith. We were locked out of our house. I spent 2 minutes on the phone with a representative. Exactly one minute after I hung up, my husband was able to get our front door unlocked. I called back immediately (7:46pm) to cancel the service and was advised it would be a $29 service fee! For what??!!??!! So ridiculous. The representative NEVER told me there would be a fee for just talking on the phone with her. Maybe they should start every conversation by telling folks (who are not in the best of moods to begin with, if they're having to call a locksmith) there's a service fee for absolutely nothing. Unbelievable. I highly suggest you stay away from a crooked business like this. read more