Nicole G is a sweet heart! She is such a pleasure and I'm very thankful for her presence because…read moreshe makes my visit a breeze every single time. She is literally the reason I keep returning to this location. If I could give more than five stars, I would!

The staff were very friendly with our toddler. We had a much better experience here than at another…read moredentist in the area that was also dedicated to strictly children. The office was very accommodating and patient.

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

I really wouldn't recommend New Haven Dental Group. I've had multiple appointments where either the…read morewrong dentist was scheduled or I ended up waiting over an hour past my scheduled time. On top of that, they've failed to send reminders or notifications for appointments more than once, which led to missed appointments--and then they charged me cancellation fees. The front desk staff is often rude and unhelpful, which just makes a frustrating situation worse. Even routine cleanings have been incredibly painful--unlike anything I've experienced at any other dental office. I genuinely tried to give this place a fair chance, but the constant scheduling mistakes, lack of communication, unprofessional attitude, and overall disorganization make it really hard to justify staying. It's been a consistently bad experience from start to finish.

I would absolutely not recommend Ascend Functional Dentistry (formerly Trumbull Dental Arts) based…read moreon our experience. My partner had a filling/cap come out on a Friday night -- the second time this had happened. He called first thing Monday morning and explained that the tooth was extremely sensitive and that he was having difficulty eating. The receptionist told him they could squeeze him in on Tuesday, so he waited for that appointment rather than immediately seeking care elsewhere. Then, only two hours before his scheduled appointment on Tuesday, the office called to tell him that the doctor was completely booked and could no longer see him. Their solution was to offer him an appointment in the middle of the following week. That level of patient care is completely unacceptable to me. This was not a routine cleaning or something that could comfortably wait another week. His tooth was exposed, extremely sensitive, and painful enough that eating was difficult. What made the experience even worse was the complete lack of concern, understanding, or effort to accommodate him after they were the ones who had already scheduled the appointment. He ultimately decided to switch dentists. His new dentist got him in and had the problem fixed within about 20 minutes. It is incredibly disappointing that a longtime dental office could not find a way to address a patient with an urgent issue -- particularly when the restoration had already failed twice. The last-minute cancellation, lack of urgency, and overall dismissive treatment of a patient in discomfort were awful. We expected much better care and basic consideration from a dental practice. After this experience, he will not be returning, and I would not recommend this practice to anyone looking for a responsive, accommodating dental office.

I am truly blown away by the level of care I received today in this office. It has been a long time…read moresince I've felt this good leaving a dental office! Wow! First of all, the office was spotless. It was so clean and up to date with all COVID precautions. Tamika runs the front desk and she is friendly and professional. For my cleaning, Betsy was a pleasure. She gave such a thorough cleaning and fast with all of her X-rays. She is such a lovely person. Last but not least is Dr. Allie Kudish who gave the best exam. She listens, gets to the root of the problem, and is a perfectionist in her work. Thank you to the entire staff at Trumbull Dental Arts. I'm so happy to have found such a wonderful new office!

Highly recommend this dentist office. The staff are always so kind, chipper and friendly. They do…read moretheir best to fit you in for your appt and even have a cancelation list. Hygienist are very nice and through. It's always a pleasure dealing with this dentist office.

The bests of the best , OMG , he and he's team are nothing but pour Genius!!IMPLANTS 1-2-3…read moreunbelievable ! Love , love them !!!!

Dr Patel is an awesome Doctor! I am so happy with the treatment I received. Extremely…read moreprofessional. Love it!

the office smelled the second I walked in and I felt that because I have husky insurance they did…read morenot want to use novacaine to file down a broken tooth , I went in for that reason, I asked to use novacaine and they said no, it is a very sensitive back tooth that needs root canal and so they sent me on my way, after they stuck that suction thing in my mouth that sent me thru the roof without the numbing meds,,,,I was very disappointed and will not be going back, everything is about money, they probably were too cheap to numb me for a 2 second procedure. I left with a tooth still jabbing into my inside cheek. It was wrong.

Really difficult to schedule/reschedule an appointment once they made a mistake, way more time than…read morea patient should spend on that!

Update: I've added proof that this is a real review because Dr. T has forgotten his own actions…read more This dentist is absolutely terrible. I got multiple fillings from him two years ago on the left side of my mouth and they are STILL sensitive. I learned my lesson early, switched to another dentist to do fillings on the right side and what do you know, the other dentist's work is just fine. Not only are my fillings by Dr. T terrible, he also took unusual breaks during the procedure, leaving me to sit there waiting with chunks of multiple teeth drilled out. I went to the bathroom during his break once and saw my teeth without the fillings -- horrifying. No one should ever have to see their own mouth like that. And lastly, I requested that my records and x-rays be sent from his office to my current dentist THREE times over the course of a week, once during my first appointment with my new dentist because they still hadn't sent them after asking twice. As a result, I had to get all new x-rays that my insurance wouldn't cover. That's money lost because of his negligent staff. So in case I haven't warned you enough, please please do not go to this place. You can find much better. I know I did.

If it was possible to leave zero stars I would. Let me explain…read more. I had sensitivity with one of my teeth. I arrived for my appointment and the technician asked me if I had any other concerns which I did, he spoke with the dentist & she advised him to just take images of the teeth that I had concerns of. After the dentist met with me I went to make a follow up appointment regarding my sensitive tooth, I approached the receptionist desk where she was whispering to the receptionist. I was told by the receptionist that the dentist wanted Imaging of all of my teeth & she informed me that my insurance would not cover the x-rays and I would have to pay out-of-pocket reason being that the dentist requested only three images that were just taken by the technician. The dentist was well aware that I had not been to that office in one complete year, why wouldn't she advise the technician to take imaging of all of my teeth? When I asked to speak with the dentist all of a sudden she was busy. This is unethical on her part & quite honestly bad business, she was quite unlikable & made the impression that it was more about making money than giving great care, I will not be returning and I advise anyone to use caution when dealing with Shoreline Dental in Milford Connecticut! (Please take the time to check Shoreline Dental's reviews on Google as well there are quite a few with One star and people complaining about the Care that they received)!! There are plenty of dentists in the area that have reputable reviews!

If you're looking for your new dentist, look no further!…read more New to Milford from the West Coast and was looking for my new dental office to call home - I found it here. Every single staff member I talked to yesterday was wonderful and genuinely cared that you walked through the doors and felt comfortable and welcomed. The office looks brand new and is sparkling clean. I did my teeth cleaning - where they had TVs in each of the patient corners- even one on the ceiling - which I thought was a really fun touch. When Dr Jason came in to check on me he found not one, but two cavities - the first ever in my life! He has an opening pretty soon after so I stayed and he took care of them 15 minutes tops. I walked out the door with a smile and a great swag bag of Shoreline Dental merch. This place is the real deal from top to bottom. A special thank you to all the staff that let me ask for advice on drilling a cavity without numbing my whole face - you were all right - it's possible and did not hurt! See you again in 6 months!

My whole family has been using Dr. Plachtyna since I was a kid. None of us have ever had anything…read moreother than a great experience. Obviously, going to the dentist isn't fun, but Dr. Plachtyna and his staff have always made us feel welcome, and are very good at alleviating the nervousness that inevitably comes with having people stick sharp metal hooks in your mouth. Highly recommended.

They must not like graduate students, the receptionist was so rude and unhelpful as soon as I…read morementioned my graduate student plan. I just wanted a teeth cleaning!