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    Expert Computer Techs

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    13 years ago

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    Computer Haven

    Computer Haven

    (20 reviews)

    Just successfully finished upgrading my very first gaming PC all by myself and this shop was the…read morereason why. In 2019, I visited this shop to upgrade my GTX 1060 to a RTX 2070TI... little did I know I would be making the biggest mistake of my life. The shop owner took advantage of the little knowledge I had with gaming PCs and overcharged me an arm and a leg for a graphics card, additional hard drive I hadn't requested, installing an SD card I had already purchased, upgrading my motherboard and CPU. He slapped on a few stickers to the case and called it a day charging me nearly 3k for few improvements. After breaking down the receipt I noticed he charged me over 1k for LABOR. I never confronted them because, again, I hadn't had the experience or knowledge building computers. 5 years later, it's a whole different story. DO NOT trust this shop, DO NOT trust the owner(Charles) regardless of whether and when they're reopening the shop. They are NOT trustworthy people that will rip anyone off first chance they get.

    My parent's broke the antenna on their DSL modem/router/wireless access point thing while moving…read moreit. I forgot to pack my 50ft ethernet cable for the trip home so wanted to get a replacement antenna locally since by the time an Internet sourced one arrived, I'd be back in CA. So off I went in search of antenna . . . Best Buy: "Huh? Antenna? Wifi? Dunno. Maybe try xyz?" xyz (Local independant electronics store who's name I can't remember): "We don't carry anything like that. Maybe Radio Shack?" Radio Shack: "We could special order something for you. It'll take like a week. You might also try Computer Haven 4 doors down." Does no one else break these things? Mail order only?!? My frustration level was rising with each failed stop. Computer Haven front register guy: "Hmm. Don't think we have anything like that. I'll check." He goes in back. Another guy comes out and I show him the old antenna. First he says no, then pauses . . . he takes the antenna and looks at it a little more closely and says "Just a second" and goes in the back. A minute or two later he comes out with another antenna. "This was from a broken router I was about to throw away. It's a little larger, but has the same connector so *should* work." Me: "How much?" Him: "$5?" (Half price of anything I could find online and no shipping!) Me: "Deal!" As you can see, I'm now connected to the internet from my laptop! Score! Thanks Computer Haven guy!

    Expert Computer Techs - itservices - Updated May 2026

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