1. Expedia Financial Group

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Buffalo Grove, IL

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Expedia Financial Group

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Infiniti Financial Group - Michael Alexander 
 Mortgage Broker 
 NMLS# 296749

Infiniti Financial Group

(10 reviews)

We can't say enough thanks to Michael and the crew at Infiniti for getting us into our new home so…read morequickly and (relatively) painlessly!!!!! Michael came highly recommended to us from family members, who had just used him for their mortgage, and were very happy. Unlike other mortgage brokers from "big name" firms that we had initially spoken to, Michael actually took the time to listen to what we were looking for (an FHA 30-year fixed mortgage, at the rate we wanted), and went above and beyond expectations to ensure that we would qualify based on our unique financial picture. He was extremely reachable - I work late hours, and would often send him emails at 11:00pm or later, and have a response from him by the next morning. Michael also took the time to explain the loan process to us, which was really important to us as first-time home buyers. Michael made the whole process far easier and quicker than we had expected. Most of the loan documents that we received from our lender were signed and submitted electronically, and the first time we actually met Michael in person was at our closing! At our closing, the attorneys and real estate agents were all amazed at how quickly Michael was able to secure our loan, and the rates and credits that he was able to get us. He even gave us a housewarming gift! That is the kind of service and thoughtfulness that we would have never expected from a larger firm. We definitely would use Michael and Infiniti again for any future financing needs. I very strongly recommend them!!!

I bought my first home with the help of Mike Alexander and it was the easiest experience! Mike was…read moreinformative and responsive. He ensured I understood everything, every step of the way. He provided me with valuable feedback to make the financial decisions that were right for me. I was referred to Mike by family and I will do the same. Mike's the best!

Dovenmuehle Mortgage

Dovenmuehle Mortgage

(625 reviews)

Dovenmuehle bought my mortgage from my last bank and to say I was underwhelmed by them from the…read morebeginning would be an understatement. Getting anyone on the phone is taxing, and when you do speak to someone it's a crap shoot on whether or not they will help and/or be personable. With the rates dropping I contacted Dovenmuehle to see if they offered options for loan modifications hoping it would be cheaper than a complete refinance. They said they'd send me info on the process. Well, they instead put me into forbearance and stopped my auto payments. It took almost a month of phone calls and time to straighten it out and get out of forbearance.....something in ever should have been in! I wouldn't doubt it was a stat for them. Well, the good news is they just sold my loan to another bank. I was going to refinance just to get away from Dovenmuehle but now I'll give it a couple months to see how this one goes. What's the harm in having yet another bank have all of my info.

My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

Expedia Financial Group - mortgagebrokers - Updated October 2026

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