I bought my first home with the help of Mike Alexander and it was the easiest experience! Mike was…read moreinformative and responsive. He ensured I understood everything, every step of the way. He provided me with valuable feedback to make the financial decisions that were right for me. I was referred to Mike by family and I will do the same. Mike's the best!

We had a great experience with Infiniti!! Mike explained the entire process to us and answered all…read moreof our questions. We were first time homebuyers and literally knew nothing about buying a home. He helped us figure out how much we should spend and gave advice about the value of different properties. Very fast responses to questions as well. Thanks so much!! We will definitely recommend.

We just closed on a home that Eric helped us get financing for on a loan when no other lender could…read morehelp us. Eric was the 4th or 5th lender we spoke with and he was the only one that could get it done, with no "tricks". I wish we had found him sooner! Very straightforward conventional loan. He was honest, upfront, and excellent at communication every step of the way. I can't speak higher of him. We now own a home (after years of trying to purchase), and we have Eric to thank.

Goes the extra mile to make sure you have the best deal available and that it's appropriate for…read moreyour situation. can't say enough good things.

My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

I recently spoke with Tiffany (TCE) regarding the short sale loan process for a client. I was…read moreseeking general information about the process, specifically the website where the application can be submitted. At no point did I request any confidential information or account-specific details. Unfortunately, Tiffany was rude and unprofessional during the conversation. When I asked about the website, she responded that she couldn't provide it and implied I was asking too many questions. She then asked for my name and the business I work at. I found this interaction frustrating, as my questions were straightforward and directly related to the company's publicly available process--not any client or personal information. I hope this feedback is taken constructively, as professionalism and clear guidance are crucial when assisting agents with general process inquiries.

One week ago, I closed on my very first purchase of a Home in Chicago. Henry Pevitz and his team at…read moreHuntington made this process incredibly easy for me. I have been on the hunt for the perfect home for about a year, and they have been with me throughout the whole process. I put several offers in on different homes, and each time Henry Pevitz was ready to provide me with preapproval letters in a timely manner. I've heard horror stories from friends and family who have purchased homes with other lenders, and this was the exact opposite of my experience with Henry. It was the easiest part of my purchase!

I have worked with Henry now for two mortgage loans. He is the most understanding, compassionate,…read moreknowledgeable and personable mortgage broker that I have ever encountered. He knows his business and genuinely cares about getting the right product for me and my family. He will work with you to achieve the ultimate goal of owning a home. He will walk through all different scenarios whether it's a traditional 30 yr fixed or 10/ARM and make sure you get the right product and payments that fit your budget. I recommend working with Henry as he will definitely make this process easy and as stress free as purchasing a home can be.

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

I had the pleasure of working with Tony and his team over the last few months. He did a fantastic…read morejob! I would not have been able to close on my first home yesterday without his help. He was available at all times to answer questions. He really went above and beyond! I would absolutely recommend!

Great group of people who take care to be mindful of how important it is when dealing with…read morecustomers and financial matters.

had the worst experience came in to just get change for 100 and get declined, like aren't u a bank?…read moremake it make sense not asking for a million.

I walked into this business to use the change counter/exchanger, and was being stared at by a older…read moreIndian gentleman who then got into my face when I shrugged my arms and asked why are you staring at me. Please take your business elsewhere as someone does not deserve to be treated this way. He was cussing me out etc and I do not appreciate it it got to the point where I had 911 on my phone ready in case I was struck. I want to speak to the owner of this establishment asap.

I'm re-Yelping for this business. I'm not sure why Yelp tossed it out with the bathwater, but I've…read morebeen Yelping for quite a few years now, I'm not related to anyone who works at this business, and I've not been paid for my opinion. That bit of business cleared up (I hope), here's my review: Steve Siwinski took care of a refinance for me years ago. It went so smoothly that I barely remember it, unlike some of the protological experiences I've heard horor stories about from folks who went to the wrong lender. I'm also a long-time Realtor who has been referring Steve to her clients for at least 15 years. Buying and selling a home is exciting and stressful for many people: the last thing they need is a lender who fails to perform and adds panic to the process. Steve and his team at Guaranteed Rate ALWAYS deliver on their promises. Loans are approved and closed on time, no hassle, no sad excuses. Nothing makes you look better than being able to recommend quality professionals to your clients, neighbors, friends, family. Steve Siwinski and the Guaranteed Rate team make me like a hero.

Steve Siwinski was recommended to me because of the quick turnaround I needed. Very attentive and…read morewas quick to respond to any questions or concerns I had. I was able to get a great rate. Robin and Tatjana were very helpful as well. Very pleased on the speed of the whole process.