Very disappointed with the detail job I got from this company. They showed up at my office building garage over an hour late without even a courtesy call. But given how bad traffic can be in S Fla, I let that one go. I had hired them to do a "showroom detail" which is their most expensive detail service at $200. Needless to say, I expected much more than I actually got (both in quality and in the quantity of what they had been paid to do). It was supposed to be a deep clean, inside and out, with a wax, steam clean of mats, full interior fly-spec cleaning etc. When I was alerted that the car was ready, I went downstairs to the garage. Within 3 seconds I noticed a huge spot of wax on the rear of the car that had not been removed. I alerted the guy and he wiped it off. The guy told me that my office building security kicked them out of the garage for security/insurance reasons and they had to take my car offsite to "Burdines around the corner." Burdens is no more, so I assume he took my car to Boca Town Center Mall, which is a mile away from my office location. I never authorized them to drive my car offsite and no one even bothered to call and ask me if that was ok. Two days later, and I am still finding un-removed wax on the car. Completely unacceptable that they didn't take the time to inspect the car and make sure all wax had been removed. I specifically asked if they cleaned the inside of the windows and was told yes. Well, that was not done either. The inside of the windows are filthy and were not touched. The car had water drop spots by every door closure and under the side mirrors. It is basic car-wash technique to open/close ever door and trunk and then wipe those exterior areas again so this does not happen. Apparently that was not done. Last, the carpets were not even remotely damp when I checked it, so they apparently did not perform that promised steam clean of the mats either. For such a shoddy job, I could have gotten it done at my local car wash/wax for $40. Totally disappointed that I paid a premium for a professional detail and got a below-car-wash-level job. Total ripoff....and I am really miffed they they drove my car offsite without even asking me. That is completely unprofessional. I will not repeat my business or refer anyone to waste their money using this substandard company. They have no business charging that amount for the work product they provided. read more