If you're looking for a fun place to ride ATVs this place is NOT the place you want to go. First…read moreoff, during the safety meeting I made a lighthearted comment about how my group will "knock the socks off" of our guide and the owner replied with "Thats why I keep my gun on me." TWICE WTF?!?! (Room full of kids by the way) Then he goes on acting like he's Ricky Carmichael, boasting about how he is a better rider than everyone there (grown man btw) and how he's got trophies taller than him. Finally, we begin the ride, nothing about this "adventure" was fun, we went so slow on the quads that I rather just hiked the damn thing. They don't allow any type of riding unless you're up the guides ass going 10mph. All of the guides were not outgoing and all had very serious attitudes which killed our groups vibe. Then during the ride me and the boys decided to get cheeky and we started drifting on turns (nothing crazy) and the big girl starts freaking out and yelling at the top of her lungs. Very unprofessional OVERALL: This place is a scam. It's not an adventure and all the workers act like their shit don't stink. Highly Do not recommend unless you wanna have a bad experience. How they can reflect: You guys have such an amazing opportunity to showcase the beautiful woods of Tennessee, so why would you spend it being stuck up and strict? Life is meant about making memories with people close to you and this is something that people would come back to forever if they just chilled out a little bit and let the customers just ride! And don't tell me that it aint a racetrack, any dirt road in the south is a racetrack! Everyone knows that! Do better!

Dakota was a RACIST. He did not want to greet us when we first walked in and even became visibly…read moreirritated when we asked questions about the ATV ride.. which we were supposed to do. I do not recommend him as a guide. Big Red was the BEST. He was friendly, informative and we had a good ride with him.

This was a great way to see the mountains! We had so much fun! Staff was amazing and answered all…read morethe questions we had!!

Great experience! Clean vehicles! New! Great service! Friendly! Efficient! Military friendly!read more

Took my 3 sons here to do this for the very first time. OMG!!! We had the most amazing,…read moreadrenaline-boosting time! Make sure you rent one that has the Bluetooth stereo system. There is nothing better than ripping through the mud while listening to wild music. It was amazing!! 100% worth every penny!! You will receive an introductory talk about the rules and how to drive the units properly. You can purchase ponchos to help keep you dry and bandannas to keep your mouth and nose clear. Halfway through your journey, you stop on a hill to admire the beautiful land before you. I would love to do this again! Bring your camera~!

We rented an off-road vehicle from Offroad Gatlinburg yesterday expecting an actual off-road…read moreexperience. Based on their advertising, website, and what we were told when booking, we believed we'd be taking the vehicle onto mountain trails and participating in genuine off-roading. Unfortunately, that was not the case. When we arrived, the employee at the front desk immediately informed us that we needed proof of auto insurance and a credit card. While that's completely understandable, none of this was communicated to us beforehand, so we had to spend time digging through our phones and paperwork to find the information. When I explained that this requirement was not included in the information we received, he argued with me rather than simply acknowledging the oversight. Throughout the entire interaction, he acted as though we were inconveniencing him. The biggest disappointment came when we asked about the trails. We were told that we could not actually take the vehicle off-road and had to remain on public roads unless we paid extra for a guided tour. This was completely different from what we understood when booking. As locals, we drive these mountain roads regularly and can enjoy those views anytime in our own vehicle. The whole reason we rented an "off-road" vehicle was to experience off-roading. Once the employee learned that we weren't tourists, his attitude became even worse. He seemed annoyed that we were asking questions. The drive itself was beautiful because the Smoky Mountains are beautiful, but there was nothing about the experience that justified renting a specialty off-road vehicle. We could have seen the exact same sights from our personal car. To make matters worse, when we returned the vehicle and asked if there was anything else we needed to do before leaving, we were then told that we were responsible for refilling the gas tank. Again, this had never been mentioned beforehand. In fact, we were told when booking that gas was included in the rental cost. Overall, the vehicle was fine and the scenery was great, but the communication, professionalism, and customer service were extremely disappointing. If you're looking for a true off-road experience, make sure you fully understand what is and isn't included before booking. Based on our experience, I would recommend looking into other companies first.

We rented the UTV for the day, and we were highly pleased. Joe and Tiana very nice and easy to…read morework with. The UTV was clean, well maintained, and best of all it has heat and AC. When we come back, we will definitely rent from them again! 10/10 highly recommend!

My wife and I had a great time! The staff is outstanding and they really let you rip up the trails.read more

This place is very unorganized. Our reservation was at 2pm and we got there early at 12:30. We…read moreasked if we would be able to go with the group at 1pm, before us, they said no. The 1pm group didnt end up going on their adventure until about 1h 20 min AFTER their appointment time and you have to be there about a half hour before to check in. The porti-potties are disgusting. You will have no service, so load your phone with games that you can use offline. They do have wifi but its not stable. We left at 2:20 pm instead of 2pm though we had our gear etc before 2pm. It was rainy and muddy. Heres some advice.... if you have never rode a quad, DON'T go. There was a lady that had no idea what she was doing and kept getting stuck, went off the trail and couldn't make it up the hill because she didn't give it enough gas. She she single handedly slowed everyone else down. We had a group of 9 people. There is a guide in the front and back. We got to the top at 3:07 and left at 3:15pm. We ended up getting in at 3:55. Make sure you know there is NO refunds no matter what. Make sure that you wear clothes that can get dirty, it was raining when we went and my daughter was in front of me and some parts are hard to get traction so you gotta move side to side which slings up mud.

My family had a wonderful experience this morning doing the Mega Zip!…read more Our guides were Alyssa, Bobby, and Sky! They had great attitudes/personalities and really enhanced the experience This place takes safety very seriously and the guides teach you how to be safe and do multiple safety checks throughout the entire experience to make sure everything goes smoothly. All of my fears were calmed by how thorough they were. And they actually have a tiny "demo" ZipLine that they have you do first- to make sure you know what to do and can handle the Mega Zip. THE "Mega Zip" ZIPLINE WAS A BLAST!!! And the views from the ZipLine, the top of the mountain, and on the way up in the bus are gorgeous. 10/10 would come back again! Very safe and very fun!

This was my husband and my second visit for the guided UTV tour at Wildside. We are adrenaline…read morejunkies and this activity was right up our alley. We came here two years ago when they first opened and had a blast! It was definitely on our let's go again list. We rented the Maverick 2 seater and had Brad and Keith as our guides. They were great and attentive to everyone in the group and kept the thrills coming throughout the whole tour! We stopped halfway through the tour for pictures and Brad and Keith were happy to help and answer any questions. I highly recommend wearing clothes and shoes that aren't important to you because YOU WILL GET MUDDY! One suggestion is to have better sanitation for the helmet liners. They were pretty stinky so I recommend bringing a head sock or scarf.

Probably one of the best locations to rent side by sides for your daily rides around the beautiful…read moreGatlinburg, TN mountain areas. When I come to visit the beautiful mountains of Gatlinburg I always rent a side by side from Gatlinburg Adventures. Very nice customer staff, very polite, honest. The side by sides consist of Polaris, Can-am and if your not feeling a side by side they do also have the electric bikes for the bikers to choose from. Also they are very reasonable in cost for the average time frame your wanting to rent the side by sides and electric bikes. What do I pick I always pick the Polaris RZR or the Can-am Mavrick Turbo all depends what they have avaiable in that time frame when I'm wanting to rent the side by side. Also don't forget to get a map of Gatlinburg so you know where you can ride and not ride at. Enjoy!

We got two side by sides and they don't go over 40 mph, it does not shift gears which brought it to…read more9000 - 7000 rpm's the whole time, the engine ran so hot that you were cooler out of the atv then inside of it! USE ANOTHER COMPANY! Once we returned them we told the desk and they did not care at all!!!!!

Amazing experience. All of our questions were answered, as well as guidance on which vehicle would…read moreoptimize our experience, prior to booking. They even had us "sit" in the vehicle we thought we wanted to rent, only to find out it wasn't well suited for what we wanted to do. We were given free choice, but provided with helpful guidance to optimize our experience! The staff was extremely helpful. The vehicle was in excellent working order, and we felt well equipped to have the best experience before leaving the facility. We did the 8 hour rental, and were able to do Cade's Cove, as well as Clingman's Dome without feeling rushed. All around great experience. Definitely appreciated the First Responder Discount! Would rent from here again!