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    Exodus 4x4

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Exodus 4x4

    Auto maintenance

    Auto fluids and filters maintenance

    Auto repairs

    3 More Services

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Exodus 4x4 Photos

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    Cambridge Auto Center - Fuel spilling out

    Cambridge Auto Center

    (5 reviews)

    Warning...long post but worth the read if you are contemplating taking your vehicle here to get…read moreworked on. Do not take your vehicle here if you want it fixed properly. Synopsis: 1- They did not properly install my tank. 2. They did not use the supplied parts resulting in a defective installation (they threw away one supplied part that was critical to the installation). 3. They broke my fuel sending unit...twice!! 4. They dumped 15 gallons of diesel ($3.62 a gallon...$54.30 worth!) on the floor and did not replace it...but offered to replace it and charge me... I took my 2021 Ram 3500 here at 1 in the afternoon to have an aftermarket Diesel tank installed. The guy at the check in counter said that they can install my part but defective customer parts are not warrantied (as they should not be) but the labor to install the part was. I supplied them with the exact instructions and emphasied to them that they MUST only use the parts supplied. They told me my truck would be worked on and ready by the end of the day becuase they were slow. Never heard from them by the close of business. Called the next day at 11 in the morning and they said they just got it in. They called later in the day and let me know they broke a part off of the fuel tank when installing (the fuel sending unit hose connectors). They broke it becuase they did not properly install the tank on the truck. They said they could sell me one (For over $600) or I would have to pay to replace it myself becuase customer supplied parts are not under warranty...even if they break them...I was able to get a replacement under warranty so they installed the tank again and said it was ready. I picked my truck up, filled the tank and fuel spilled out all over the ground...Took it back to Cambridge and spoke with the Head Mechanic (Mike). He said my new tank must be defective because they installed it "correctly"...they did not. He then said that their labor was NOT warrantied because I supplied the part...direct contradiction to what the guy at the check in counter stated to me. After 45 minutes of "discussing", Mike finally agreed to "prove to me" that the issue was the tank and not the labor. I watched him put my truck on a lift and proceed to remove the now full tank (about 400 pounds worth of fuel now...52 gallons...minus what spilled all over the place due to the faulty labor). He used a transmission lift/jack to support the tank but it did not operate correctly. One of Mike's other mechanics hit the emergency release switch on the jack and it dropped the whole tank 3 feet (falling on the other mechanic), resulting in another broken fuel sending unit...which they would not replace even though it was their fault so I had to go get another one (a total of 2 $400 sending units now that they have broken). Mike removed the tank and I discovered that they did not use the supplied gasket during the installation (remember, I stressed to them that they must use ALL supplied parts) which resulted in a poor tank seal leading to the Diesel spilling out all over the place. The gasked I supplied for the install had been thrown in the trash. They went and found the discarded gasket, reinstalled they tank and it worked perfectly. Final insult to injury was that they spilled and removed 15 gallons of Diesel ($54.30 worth) and refused to replace it. This whole debacle took nearly 3 days...a far cry from the 5 hours I was told it would take. Do NOT use Cambridge Auto Center if you want your repairs/Labor to be done correctly, on-time and warrantied...they suck.

    Went in to have a cross threaded lug nut replaced and ended up with non working brakes by the time…read morethey were done. Then they tried to charge me to figure out why the brakes no longer work. Suggested it might be a failed break power booster. Right.... I hobbled the vehicle home and checked it out. There was air in the system, an easy 10 min fix. Oh and by the way, they also cross threaded another lug nut so I had to shear that one off to get to the brake. So I went in for a cross threaded lug nut and came out with another cross threaded lug nut!! Not sure if it's a scam or just incompetence.

    Exodus 4x4 - autorepair - Updated May 2026

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