A great experience. Our teenage daughter and her friends had a blast doing the Arcane Academy…read moreHoliday Mischief. Jacob, our Gamekeeper, was great. We will definately be back again soon

The escape rooms are great for friends or for a team build. It was a fun post dinner activity with…read morefriends and with my team it really had us working together and thinking out of the box.

We loved this! It's a one hour challenge. It'll be the fastest hour of your life. You are locked…read morein a room and you have to find the key to escape. To find the key you have to solve puzzles. That's all I can disclose, because I've been sworn to secrecy. We did the Detention Breakout. It was so much fun. Our party included all adults. It's $25 per person. The staff are so friendly and were quick to help me fix a scheduling error I had made. We definitely are looking forward to coming back and tackling the other room.

This was my first escape room experience and I had the best time! Liz (employee) explained how it…read morewas going to work in a clear and fun way. She was super great the whole time. My group and I set a record time! I highly recommend visiting this Escape Room! You won't be disappointed!

We are not escape room newbies, and this was fun! We did the mob boss room and escaped. There were…read more5 of us, 4 adults and a tween. We all enjoyed it. Before starting, staff went over the types locks in the room and how to use them. That helps relieve some potential frustration. Each puzzle made sense, and that's rare. I do wish there were more of a story to follow, but it was enjoyable.

First time visiting an escape room so I have nothing to base this off of but this place was very…read morewell run. We did a NY Subway theme room. Everything worked, lots of challenges. It was a nice challenge. I we escaped with just over a minute remaining. I think everyone in our group would return and try another room

They say the two groups of people to not do an escape room with is your family and coworkers…read more However, I can finally debunk that one. With the completion of this room here with my family, it is a doable thing to do and you won't come out of there ready to brawl. Booked the room beforehand on their website. Pricing for these rooms is reasonable. When you think about other modes of entertainment, it is right on par. We took on the Bigfoots Revenge. The room felt a bit claustrophobic at first, but I chalk that up to them actually theming this out to the max. You weren't just in a room, you went into an experience. The staff here are amazing. They nudge you if they overhear you having an argument of what type of animal might have been on the wall. Like other rooms you are allowed clues, but it's best to see if you can see if you figure it out on your own. Spoiler alert, we escaped. Once out, you have the option to take a group photo of victory. Definitely give this place a try.

Everything worked as designed. Cleaver puzzles we had not seen before. Game controller was very…read morenice and helpful. All around great experience.

Took my wife and kids here. We did the serial killer one. It was a blast. We finished with 2:42 on…read morethe clock. It was a lot of fun. And was way better than the one we went to in Pittsburgh everything actually worked.

Very awesome experience!!! Friendly staff! Clear instructions! Once you get the hang of it, it…read morefeels like it's easy- until it isn't!! Definitely made us all think!! Made for a unique double date. There is a good bit of escape rooms out there, but this one has to be probably the best one. We did 'Who killed Bugsy Marlowe' in person. We hope to go back again next time to do the other rooms!! Would rate 100/5 if I could!

We had a great time from the moment we walked in the door. Both people at the desk were personable…read more The puzzles were challenging and the clues were entertaining. We succeeded with 27 seconds to spare and they were still very complimentary about how well we had done.

Four of us, who frequent escape rooms decided on the Cold Case room at Steel Key. The young lady at…read morethe front desk was not super friendly and kind of just jumped right in to telling us a very monotone story line for our escape room. I feel like the game masters can make or break an experience. The room was awesome. Very well decorated, good ambience for the type of game we were playing. We needed quite a few hints to get going, which is completely fine. It was difficult to tell when a door or cabinet or drawer unlocked and opened because you couldn't hear it. It was a tough game but we love a good challenge. We did not escape this game but it would have been nice to have been greeted afterward to say "good job," but we were met with the same Young lady opening the door, without a word, we left. Id recommend giving the players an idea of how they might be successful next time or at least telling them thank you or have a good night. I also think asking if people would like a picture at the end of their game would be awesome. Overall it was a little disappointing because the rooms themselves were awesome.

Never been there before and I have to say that my wife and I were pleasantly surprised and…read moreimpressed! Very nice people and plenty to see. We walked around and checked out the animals and the store. After that we did the haunted house. My goodness was that great and unexpected. They spent a long time on decorating and the actors were beyond fun! Definitely recommend you checking this place out!!

My son and husband experienced the haunted house and seemed very pleased with the quality. They…read morerepeatedly talked about the suspense, the quality of the props and the consideration of an experience that involved all of the senses. I had my 4 yr old daughter with me so we did not go through the haunted house but instead when on the moonlight tractor ride. I loved that we were able to get out and pick our own pumpkins in the middle of the ride however the other group that was with us that decided to sing and use flashlights during the whole ride really took away from the experience. I know the singing and the flashlights could not be controlled by the staff, however it would be great if staff could verbally remind customers to take into consideration other customers. I would have also loved to see more staff wearing masks and reminding people to socially distance but being that everything took place outside lack of masks was reasonable

**Disappointing Experience - Poor Puzzle Mechanics**…read more We recently completed the Harry Potter-themed escape room and were very disappointed. While we enjoy a challenging escape room, the biggest issue was that solving the puzzles didn't consistently trigger the sensors to move the game forward. Several times, we had the correct solution, but the room wouldn't register it unless we positioned pieces in a very specific way--such as ensuring a light blinked only once or flipping objects precisely to trigger a magnet. Instead of rewarding problem-solving, it felt like we were fighting with the mechanics of the room. An escape room should challenge players intellectually, not frustrate them with overly finicky sensors. If you solve a puzzle correctly, it should work--without having to repeatedly reposition items in hopes of triggering the lock. Unfortunately, this made the experience more tedious than fun. We wouldn't recommend this room unless the company improves its puzzle mechanics.

Visited for the first time to try an escape room with my partner! We had a great time on a room…read morerated 7/10, which we had to ourselves tonight. So much fun! We were just a mere 30 seconds from opening the door ourselves, having worked out the final clue.... Great young people working tonight, too. Very friendly & helpful.