1. EXIT New Options Real Estate

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Leominster, MA

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EXIT New Options Real Estate

5.0 (4 reviews)
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Services - EXIT New Options Real Estate

Buyer's agent

Listing agent

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Keller Williams Realty North Central

Keller Williams Realty North Central

(5 reviews)

My husband and I worked with Kelle O'Keefe out of this office when we bought our home in Lunenburg…read moreMA. She was a miracle worker! We were living in VA and she did video tours of houses on FaceTime so we could see them. We found a house pretty quickly and were a week from closing when the appraisal came back lower and the sellers wouldn't drop the price. Back to square one and we had to find a house ASAP! Kelle didn't miss a beat in finding and scheduling tours. She worked tirelessly over a holiday weekend and was always looking out for our best interest. She has extensive knowledge of the area, of homes and the housing market. We finally found our dream home after putting 7 offers on different houses that fell through on the sellers side each time! She never complained! And she made it happen!! Thank you Kelle for kicking butt and getting us our dream home! Could not have done it without you!!

I just left an open house that was one of your listings in Pepperell, MA. I tried to get a showing…read moreprior to that and was told no showings prior to the open house and also that we could not get an appt for the open house as it was first come first serve. The open house started at 10, I arrived at 10:15 as well as my realtor. There was a line of about 6 groups. I waited an hour and only moved two spaces. If you are going to run an open house like that there should have been time limits. I left after an hour. Also, the pool was not open so people could see the condition of the pool (even after being told it needed some repairs). We were also told we could not touch anything in the home, nor open any doors or cabinets (even though everyone was wearing masks and gloves). Even my realtor said it was the most poorly run open house he had seen. I went to that open house fully intending to make an offer well over asking. Now, I won't even be bothered to go back and look at it.

PayLowRent.com

PayLowRent.com

(11 reviews)

Elmir was a pleasure to rent from. I rented for I believe 5 years in 2 separate units. Whenever…read morethere was an issue he didn't hesitate to take care of it. I would highly recommend him(and have many times).

During my apartment hunt I received an anonymous STRING of 7 text messages instructing me to send…read moremy complete credit information to an obscure email address. My two reply texts inquiring as to which property he was messaging me about went unanswered. Then when I requested a secure email communication, in lieu of texting, I was told that I don't know how to follow the instructions given to me via text and that he would need that to know who I am. If you don't know who I am why are you messaging me...? Completely unprofessional and frankly quite rude. Scam or not, this is not someone I feel comfortable doing business with. Update: before I was evan able to hit [post] I have been called twice and yelled at by this unprofessional individual. VERY bad bussiness practices. When I say I prefer email communications over unsecured text messages and then you call and yell at me TWICE, don't expect my patronage. Update II: Now I have reveived a yelp message threatening to post our text conversation (which I have already attached) if I do not remove this review. Professionalism is lacking at this establishment. Update III: Now, because I insisted on finding out exactly who I was speeking to (after his refusal to answer direct questions) before offering up any of my personal information, he is claiming I am a drug user. I reiterate the completly unprofessional manner in which he conducts business. Update IV: Now the owner is attempting to pressure me to take down my review of our interaction. I can not stress any more how disrecpectful, condescending and unprofessional this man is. If he was this inconsiderate to a prospective tenant I can not imagine how he may respond to issues, if any, during a tenancy. I do not recommend anyone go any further in the application process than I unfortunatly had, with only my initial inquiry.

EXIT New Options Real Estate - realestatesvcs - Updated October 2026

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